2018 CTO Customer Feedback 
Intercom, Inc.
JULY 21, 2022
Intercom was created out of an epiphany in a small Dublin coffee shop because we realized that the impersonal, transactional way of doing business online just wasn’t cutting it for customers anymore. We’ll also hear Andrew Chen, general partner at Andreessen Horowitz, talking about the changing landscape of customer acquisition.
Intercom, Inc.
APRIL 22, 2021
For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time. How can we fix it?”
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Intercom, Inc.
AUGUST 13, 2019
The big insight a lot of us had in the 1970s had to do with the importance of putting that tool in the hands of individuals.” Mark Zuckerberg testified in front of the US Congress in early 2018. — Robert Stephens (@rstephens) August 9, 2018. Or you can build a tool and influence your users and everything they make.
Modus Create
FEBRUARY 24, 2020
In 2018, McKinsey published their Business Value of Design report summarizing how organizations with higher Design Index scores saw a correlation with higher revenue growth and, for the top quartile, higher returns to shareholders. About 90% of companies in their 2018 research aren’t fully realizing the full potential of their design teams.
Mind the Product
MAY 29, 2018
As always the core of the conference is our line-up of amazing speakers, and the insights and stories they bring to the conference is what starts all those conversations. Leisa Reichelt, Head of Research and Insights at Atlassian. Leisa is responsible for building a better understanding of users and customers at Atlassian.
Business of Software Conference
JUNE 20, 2019
In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. They are archetypal BoS talks: honest, full of insight, and give you a peek behind the curtain at the inner workings of a successful SaaS company. Few customers, happy. Peldi Guilizzoni, Founder/CEO, Balsamiq. It was my dream.
Amplitude
DECEMBER 17, 2019
Our overall P95 end-user latency for all queries continues to be below 1 second because of multiple layers of caching implemented in our infrastructure. We are constantly building new and more powerful features to allow customers to get more insights out of their data. We were using weekly event time buckets for our customers.
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