Alchemer Mobile

JUNE 9, 2020

Coronavirus didn’t break your mobile feedback funnel; it revealed it was broken all along. In this presentation originally delivered at Mobile Growth Summit, Apptentive’s CEO and Co-founder, Robi Ganguly, dives into exactly how companies can use feedback to predict churn and extend customer lifetime value.

User Testing 182

User Testing Feedback Software Customer Feedback Data Visualization 182

Alchemer Mobile

MAY 14, 2020

Mobile apps in the Media category have experienced an uptick in traffic these past few weeks and months as people scramble to get their hands on the latest news regarding coronavirus. So, what can these brands do to capture, analyze, and act on these changing customer behaviors? Why is your app rating decreasing?

Research Software 208

Research Software Feedback Software User Testing Customer Feedback 208

Melissa Perri

JANUARY 4, 2020

With Scrum came the POs, and with the new POs, came the interest for real Product Management. -- 2013: "My ppl are not allowed to talk to customers. 2019: "Duh, of course I want my people talking to customers. 2018: "Can you teach people how to do MVP experiments? 2019: "Product reports to the CPO." It is too risky.

Data Visualization 388

Data Visualization User Testing Research Software Feedback Software 388

Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Metrics and Reporting You Expect (and More).

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

Alchemer Mobile

MAY 21, 2020

2020 has been volatile for Finance apps. COVID-19 hit apps in the Finance category with a one-two punch, with heavy increases in usage as well as staggering drops in economic activity. And in order to get there, we need to look at data from before the world changed while we try to interpret what comes next.

Finance 147

Finance Feedback Software User Testing Research Software 147

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. We deliver impactful, user-friend, and unique solutions for ambitious ideas. They blend strategy and creativity in their user-friendly designs.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Birst BI

AUGUST 23, 2018

However, there are simply not enough data scientists in the world to deliver on the AI potential. Data scientists building AI applications require numerous skills – data visualization, data cleansing, artificial intelligence algorithm selection and diagnostics. The Outsourcing of Data Science Functions.

Data Visualization 73

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 73

Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. Product Intelligence is a response to these shifts—changes in how we interact with products, and how companies are competing to retain, delight, and engage customers. They lose customers. Data Literate.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

Revulytics

JANUARY 4, 2019

As we get under way with the new year, let ’s take a look at five trends from 2018 that product management professionals should be aware of going into 2019. Analytics reveal design trends. Shutterstock’s 2018 Creative Trends Report analyzed billions of searches for its visual assets to name the top marketing and design trends for 2018.

Data Visualization 66

Data Visualization Reporting Tools Analytic Tools Research Software 66

Revulytics

SEPTEMBER 7, 2017

Consider this: by 2018, at least half of IT spending will be cloud-based, according to IDC. But even with the cloud’s increasing pervasiveness, on-premise software will not disappear. SaaS and you’ll gather plenty of anecdotal evidence to that end. But even new enterprise software buyers are investing in on-premise software.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Intercom, Inc.

JANUARY 2, 2019

In 2018, we doubled the size of our R&D teams to continue building best in class products with non-stop innovation. In 2018, we set out on our own path to make our mark where we felt others had fallen short. In doing so, they have been able to unlock new efficiencies for their teams and their customers.

Technical Review 141

Technical Review Analytic Tools Feedback Software Customer Communications 141

Alchemer Mobile

APRIL 21, 2020

Do you want to know how your mobile app engagement data compares to others in your industry? This information is critical for most product managers and mobile marketers to optimize the mobile customer experience. Luckily, we’ve got the data to help you see exactly how others in your category are performing.

Finance 147

Finance Travel Research Software User Testing 147

The Product Coalition

SEPTEMBER 5, 2018

Leading B2B SaaS companies are changing how products are made, how companies are built & how their customers are treated by welcoming product feedback in the right way. We’re not quite at the end of 2018 but it’s proving to be a very exciting year here at Receptive. We call it the Product Feedback Policy.

Feedback Software 60

Feedback Software User Testing B2B Customer Feedback 60

Alchemer Mobile

JULY 16, 2019

Consider these scenarios for a moment: Scenario 1 : Supermarket giant, Tesco launches a mobile app for customers. It serves the purpose of a virtual grocery store for customers who are time-pressed to go and shop physically. percent same-store sales growth by early 2018. The results? ” We get it.

Analytic Tools 159

Analytic Tools Research Software Feedback Software Data Visualization 159

The Product Coalition

OCTOBER 22, 2018

Brilliant meeting so many new people and catching up with so many Receptive customers too. It was called: F Customer Feedback Video will be available soon too. F Customer Feedback Hello, I’m Hannah Chaplin the CEO at Receptive. However, customer feedback is actually a huge opportunity for your business.

User Testing 60

User Testing Feedback Software Customer Feedback User Friction 60

Userzoom

APRIL 17, 2018

From invisible UI to emotional personalisation to biometric authentication, which UI trends will be rocking our experts’ socks off in 2018? So over the last couple of weeks we asked some of the most respected UX professionals the following question… What do you think will be the biggest UI trend in 2018? Look, we get it.

Research Software 107

Research Software Feedback Software Analytic Tools User Testing 107

Mind the Product

OCTOBER 22, 2018

Here’s what we heard: Martin Eriksson at #mtpcon London 2018. We work with developers, user researchers, data scientists and a host of other experts every day – so it’s only natural that we feel like the dumbest people in the room. Kim Goodwin at #mtpcon London 2018. Roan Lavery at #mtpcon London 2018.

Research Software 136

Research Software User Testing Feedback Software Data Visualization 136

Userpilot

JULY 24, 2023

As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. We provide a product launch checklist to ensure you launch successfully and consider examples of successful SaaS product launches. Collect user feedback and see how well your product was received.

Product launches 98

Product launches User Testing Product Research ChatGPT 98

Usersnap

JUNE 30, 2022

If you feel you have been missing the mark with your customers lately, you might need a switch-up in your business model. Product-led growth (PLG) is a model that is user-centric and user-focused. Customer acquisition, expansion, conversion, and retention are product-driven instead of sales-driven.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 73

Data Visualization UX Research Software Feedback Software 73

Indicative

SEPTEMBER 4, 2018

352 billion dollars: that’s how much businesses worldwide spent on enterprise software in 2017. These numbers indicate the growing demand for intelligence software among businesses of all sizes. Still, for these technologies to be useful, leaders have to ensure that their employees have the sufficient resources to learn them.

Data Visualization 73

Data Visualization Feedback Software Analytic Tools Dashboard 73

Gainsight

JANUARY 31, 2022

Introducing customer success both as a methodology and working practice into a business can be difficult. This situation is especially true when the company is in hyper-growth and introducing specialized customer success technology. Totaljobs is an online recruitment platform or job board company based in the UK.

Analytic Tools 95

Analytic Tools Feedback Software Customer Communications Technical Review 95

Indicative

SEPTEMBER 7, 2018

352 billion dollars: that’s how much businesses worldwide spent on enterprise software in 2017. These numbers indicate the growing demand for intelligence software among businesses of all sizes. Still, for these technologies to be useful, leaders have to ensure that their employees have the sufficient resources to learn them.

Data Visualization 71

Data Visualization Feedback Software Dashboard User Testing 71

Alchemer Mobile

JUNE 10, 2020

Surveys enable companies to collect and analyze both qualitative and quantitative feedback. When it comes to mobile, short surveys with specific asks (like feedback on a new feature) are effective and efficient. A survey that interrupts a customer’s in-app experience will rarely be well-received. Bonuses are based on it.

Product Research 147

Product Research Feedback Software User Testing Systems Review 147

Mind the Product

APRIL 24, 2018

Setapp provides Mac users with a way to use and discover new apps, and developers with a new way to reach customers and generate extra revenue. We liken Setapp to Netflix for Mac software: the user pays a monthly subscription and receives access to a suite of curated Mac apps. What is our positioning?

User Testing 150

User Testing Customer Feedback Customer Experience Data Visualization 150

Centercode

JANUARY 22, 2019

The results of the 2018 Customer Validation Industry Survey backed up what we already knew: time is a precious commodity that test managers don’t have a lot of. In particular, it revealed how the Beta Testing tools they use impact bandwidth and overall program effectiveness. Collecting Feedback: Email. Accessible.

User Testing 64

User Testing Reporting Tools Product Research Feedback Software 64

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. trillion to global GDP, “making it the biggest commercial opportunity in today’s fast changing economy”, according to a recent report by PwC. If so, ranking could help.

Artificial Inteligence 182

Artificial Inteligence Data Visualization Product Research Reporting Tools 182

Agile Velocity

MAY 14, 2020

They are key inputs for your business and technology discussions around WHAT to work on. They are measurable outcomes – goal posts – that provide feedback on HOW your initiatives are doing. It’s more than “Training, Titles, Ceremonies, and Tools.”. Customer Satisfaction. Predictability. The big WHY.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Alchemer Mobile

DECEMBER 6, 2018

On December 5, 2018, we hosted a webinar on how product managers can better understand their customers. Product leaders constantly strive to improve their products to drive greater engagement, grow revenue, and delight customers. In order to move the needle, you need to listen—and we mean really listen—to customer feedback.

User Testing 170

User Testing Product Research Customer Feedback User Friction 170

Intercom, Inc.

DECEMBER 10, 2019

This feature, if it solves a customer problem, results in measurable changes in how customers behave in your product, and ultimately this behavior change delivers an impact to your business. But we didn’t necessarily have full control of those outcomes, nor were we entirely able to predict them. As we scaled, that had to change.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

Revulytics

OCTOBER 12, 2018

An interesting question was recently posed to respondents of the Pragmatic Marketing 2018 Product Management and Marketing survey: “If you could say one thing to your CEO without fear of retribution, what would it be?”. Consider the common example of trying to determine how new functionality is being adopted by sending a user survey by email.

Data Visualization 66

Data Visualization User Testing Customer Feedback Customer Experience 66

Userpilot

SEPTEMBER 5, 2022

As the inflated valuations bubble is bursting, how can SaaS companies navigate growth despite the budget cuts? What are VCs looking for in SaaS companies in 2022? Join us on the “SaaS Growth and Funding in the Times of Downturn – VC Perspective” live panel at this year’s Product Drive and find out!

Product Research 52

Product Research Customer Experience Feedback Software Research Software 52

Revulytics

DECEMBER 4, 2018

Over the years, the software vendors conducting the most licensing audits haven’t changed much, according to the most recent survey by the International Business Software Managers Association (IBSMA). Leverage compliance and usage analytics to reduce the audit need. Microsoft, Adobe and IBM still top that list.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Research Software 59

DISQO

JANUARY 10, 2019

Alpha, the on-demand user insights platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

Reporting Tools 85

Reporting Tools Data Visualization User Testing Customer Feedback 85

Alchemer Mobile

OCTOBER 30, 2018

Once completed, the survey data will include product management professionals with different levels of experience and training, working across a variety of industries and geographies. What you will receive: Personal report to compare you against product managers worldwide. Data from the survey in our benchmark summary report.

Product Research 140

Product Research Data Visualization Product Management Product Manager 140

Mixpanel

AUGUST 7, 2018

The author prophesized a “dating apocalypse” and decried the multifarious dating apps of the day. Back then, Hinge’s app–just like Tinder and Bumble–allowed profile swiping, a feature inspired by slot machine gaming psychology and widely blamed for trivializing modern romance. Communing with customers. Communing with customers.

Data Visualization 65

Data Visualization Customer Feedback User Testing Customer Experience 65

Mixpanel

MARCH 25, 2020

Continuously delivering digital products and experiences that users love is no easy task. It’s no surprise then that more and more product, marketing, and data teams are looking for help. It’s no surprise then that more and more product, marketing, and data teams are looking for help. New Partner Certification Series.

Analytic Tools 45

Analytic Tools Feedback Software Data Visualization Certifications 45