Amplitude

OCTOBER 3, 2018

As former Head of Growth at Atlassian, he saw the company go from being one of many in the B2B solutions space to becoming a highly-differentiated multi-billion dollar business, and helped develop and grow products such as Jira and Confluence. A: If you could give only one piece of advice to product and growth teams, what would it be?

User Testing 71

User Testing Customer Experience Customer Feedback Feedback Software 71

BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. Why do we need a Product Management team? What are the important things that flow from the product management group to development? Do they have money? Who pays us money?

User Testing 75

User Testing Feedback Software Product Management Product Manager 75

Business of Software Conference

AUGUST 1, 2019

An external and internal ecosystem of customers supporting teams, professional I.T. It meant that the rich customer was funding the poor startup with no issuance of equity, no dilution of ownership, and of the upside rewards available to the investors and the entrepreneurial founders of the business – the cheapest capital imaginable.

Reporting Tools 10

Reporting Tools Analytic Tools Software Review Enterprise 10

Business of Software Conference

OCTOBER 23, 2019

Learn the method that Bruce used to focus his team on the few critical things that resulted in the sale of his company for $125 million. I’ve been in product management roles or engineering management or UX or business development or agile enablement. He’ll cover: Why prioritization is important. And there was just no consensus.

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Product Research 61

Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. Companies like Canva, Grammarly, Figma, Notion, and Dropbox are excluded because they are considered B2B SaaS businesses since they have sales teams and sell to both prosumers and enterprises.

User Testing 129

User Testing Feedback Software Framework Onboarding KPIs 129

Business of Software Conference

MAY 15, 2019

On the casino side what we developed was a machine which allowed you to play on four roulette wheels simultaneously. And we hadn’t eaten our dog food as a team, we weren’t people who really understood casinos that well and all of the difficulties that happen in the live environment. People, people in the team.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. So we don’t have a sales team. But in 2018 there’ve been some big changes in the social media landscape. Why start a business when your biggest competitor has so much cash to throw around?

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. Initially, the Etsy team were freelance web designers and one of their clients was a craft forum called getcrafty.com. Use that same creativity to develop PR pitches.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. So we don’t have a sales team. But in 2018 there’ve been some big changes in the social media landscape. Why start a business when your biggest competitor has so much cash to throw around?

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Gainsight

OCTOBER 23, 2019

In 2018, based on a new set of observations, we decided to update one of the core concepts of inbound marketing. Now, you can invest more in self-service and proactive customer success, unlocking higher-level work for your team and new heights for your customers’ success. Grow relationships with customers to develop loyal promoters.

Inbound 55

Inbound User Testing Customer Experience Customer Feedback 55

Business of Software Conference

AUGUST 30, 2019

So I have talked about jobs to be done and how you can use it specifically for marketing as opposed to just for product development at a couple of conferences. And what’s funny is messaging working on your messaging has been getting a bit of a bad rap lately. And it’s not bad: ‘gain total control of your money’.

Messaging 40

Messaging Research Software Analytic Tools Feedback Software 40

Gainsight

OCTOBER 17, 2019

In 2018, the average company spent $343,000 on SaaS. What differentiates each type of admin is the ratio of work or effort to the rest of their work responsibilities as well as the other user group populations. This metric is poor because it doesn’t capture intent. Admins, of course. The Career Admin. The Technical Admin.

Customer Experience 40

Customer Experience Reporting Tools Data Visualization Customer Feedback 40

Business of Software Conference

MAY 21, 2020

In this informative BoS Talk, Alex Yang and Elpie Bannister take us through the Simprints’ method of finding, hiring, nurturing, and developing top talent and explain a few of the processes they had to go through to hone this skill. How do you still manage to assemble a superstar team before you dive in.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. Initially, the Etsy team were freelance web designers and one of their clients was a craft forum called getcrafty.com. Use that same creativity to develop PR pitches.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Intercom, Inc.

MAY 16, 2019

As our Design Lead Gustavs Cirulis shared recently, the development of the product did not come without its own challenges. To differentiate yourself in a crowded market, ease of use is only part of the equation. Brian: It’s a huge challenge to get teams to do this and to do it well. We know firsthand how hard it is.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

PMLesson's Ace the PM Interview

MARCH 29, 2022

This way, it can be easily spotted and differentiated from the rest. I strive to grow a team of data professionals and help them achieve their potential. You're trying to join a growing team or be part of a larger data team that will help coach you into bigger and better skills. Let’s find out.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Weak Development Team 52