Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Platform Support and Easy Integration You Need.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

Alchemer Mobile

APRIL 25, 2019

Our 2019 Mobile Benchmarks by App Category report looks at trends and differences across popular app categories, with a focus on Travel apps. Differences in how customers use Travel apps, along with how Travel brands leverage their apps as customer engagement tools, impact industry benchmarks for apps across the category.

Travel 211

Travel Feedback Software Data Visualization Reporting Tools 211

Alchemer Mobile

APRIL 9, 2020

The COVID-19 pandemic has more and more people using app-based food delivery services, and QSRs are seeing an influx of mobile payments at their drive-throughs with the closure of dine-in establishments. Download the 2020 Mobile App Engagement Benchmark Report. This is our fifth consecutive year conducting this research.

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

Revulytics

JANUARY 17, 2020

Indeed, it seems too good to be true, but that offer is just one of many on several websites that sell discounted software. As TechRadar Pro recently reported, “They all sell Microsoft Office for cheap, absurdly cheap. The software is pirated. Business use of unlicensed software is higher than you might expect.

Analytic Tools 70

Analytic Tools Reporting Tools Software Review Systems Review 70

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. They’re building websites, brands, and digital transformation platforms that deliver results and revenue. California is the home of technology and innovation. UI/UX design: This is our all-in-one service. Dedication is a key value for us.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Alchemer Mobile

MAY 21, 2020

Apptentive published our 2020 Mobile App Engagement Benchmark Report for Finance apps in early March, right as COVID-19 hit North America hard. The data in the report is from FY 2019 and serves as a yardstick to help app publishers measure customer emotion and understand what’s changed. Mobile Customer Sentiment.

Finance 147

Finance Feedback Software User Testing Research Software 147

Intercom, Inc.

MAY 14, 2020

is a special four-part series on Inside Intercom that explores how people across many industries and countries are managing to persevere with the help of technology. O ff the clock – how are folks socializing and what tools are helping them? M arket – how are businesses coping with the move online?

Entertainment 132

Entertainment Reporting Tools Travel Customer Experience 132

Intercom, Inc.

MAY 16, 2019

That’s why we recently launched Product Tours , a dead-simple onboarding tool featuring a code-free tour builder, error notifications and quick-start templates. It’s easy to dream up a sophisticated solution to a problem, but first you need to validate your assumptions to ensure you’re on the right track before going nuts with features.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. And about two years ago we came up with the idea of building into our system, I call it an A.I.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Mixpanel

OCTOBER 17, 2019

To that end, an additional inspiration for this post was the popularity of last year’s article, 2018 Product Highlights. We use BigQuery at Mixpanel to calculate certain advanced business trends that span systems of record. Run up to 2,296 Mixpanel reports in a week. In the last year, we’ve released dozens of dashboard upgrades.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40

DISQO

JULY 11, 2019

Last month, Facebook confirmed its rumored ambition to create a financial system based off a new cryptocurrency called Libra. What this means for consumers and users of the social media platform is that its value should not change much compared to other forms of currency, like the U.S. 2018 was a difficult year for Facebook.

Reporting Tools 64

Reporting Tools Data Visualization User Testing Product Research 64

eG Innovations

JULY 4, 2019

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. George is also a Citrix Technology Professional and has contributed immensely to the Citrix community. This, in turn, affects the service quality and results in lost revenue.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89

Product Management Unpacked

APRIL 3, 2020

According to a Gartner report “How to Cultivate Effective ‘Remote Work’ Programs Refreshed 14 May 2019, Published 16 January 2018,” three of the four key challenges are: Mutual lack of trust undermines good remote work intentions. Help them to promote your activities. How do you maintain relationships remotely?

Weak Development Team 163

Weak Development Team Banking Product Management Product Manager 163

DISQO

JULY 11, 2019

Last month, Facebook confirmed its rumored ambition to create a financial system based off a new cryptocurrency called Libra. What this means for consumers and users of the social media platform is that its value should not change much compared to other forms of currency, like the U.S. 2018 was a difficult year for Facebook.

Reporting Tools 40

Reporting Tools Product Research User Testing Data Visualization 40

DISQO

JULY 11, 2019

Last month, Facebook confirmed its rumored ambition to create a financial system based off a new cryptocurrency called Libra. What this means for consumers and users of the social media platform is that its value should not change much compared to other forms of currency, like the U.S. 2018 was a difficult year for Facebook.

Reporting Tools 40

Reporting Tools Product Research User Testing Data Visualization 40

Revulytics

OCTOBER 12, 2018

An interesting question was recently posed to respondents of the Pragmatic Marketing 2018 Product Management and Marketing survey: “If you could say one thing to your CEO without fear of retribution, what would it be?”. By comparison, respondents said they spent nearly half the month managing email and attending meetings.

Data Visualization 66

Data Visualization User Testing Customer Feedback Customer Experience 66

Bain Public

MAY 21, 2018

We’re interacting with technology in new ways, from giving voice commands to virtual assistants to having Smart Reply suggest quick responses to our messages. In Alpha’s Product Management 2018 Insights study , a third of respondents reported having AI or machine learning incorporated into their products. Absolutely!

Data Visualization 40

Data Visualization Artificial Inteligence Feedback Software Research Software 40

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

UX Planet

DECEMBER 19, 2023

The world needs UX more than ever because, as technology comes to control every last formerly sacred domain of human existence, a failure to control that technology could literally mean the end of our species. And yet, companies show contempt for the discipline that makes technology controllable. Bad UX Roundup: ᔕTu¶iD or ?????

UX 52

UX Reporting Tools Customer Experience Data Visualization 52

Business of Software Conference

MAY 29, 2019

In this talk from BoS Europe 2018 Alison Coward gave some great advice on how you can design the way a team communicates and works together to ensure you get the most out of everyone on the team. Alison Coward (Founder, Bracket) – Designing High-Performing Teams from Business of Software Conference. Upcoming Events. BoS USA 2019.

Weak Development Team 45

Weak Development Team Workshop Research Software User Testing 45

Modus Create

FEBRUARY 24, 2020

As consumers have raised their expectations of what they want out of digital and physical products and services, companies have had to act on those increased demands or risk losing their business with little chance such business ever returns. Several recent studies indicate that investing in design is a worthwhile initiative.

User Testing 107

User Testing Product Research Customer Experience CTO 107

Usersnap

JANUARY 25, 2021

Ecommerce marketers will need to focus on their value, customer service, and other areas to win back shoppers, which is more complicated. We’ve seen a significant uptick in showrooming and price checks via mobile in stores since 2018. Survey results of what customers think appeared first on Usersnap blog - the feedback platform.

User Testing 86

User Testing Product Research Data Visualization Customer Feedback 86

People-First Product Leadership

JANUARY 22, 2024

A 2022 Product School survey found that 45% of product managers felt their team lacked the necessary skills or experience (report behind paywall) A 2020 survey by Amplitude reported that 44% of product managers struggle with building and maintaining high-performing teams. Top that off with. Build in buffer time.

Product Management 52

Product Management Product Manager Customer Experience Product Research 52

Pragmatic Marketing

JULY 13, 2020

Boston-based Digital Lumens offers a real-time example of how the business has remained relevant during the pandemic by highlighting previously undervalued features and adjusted its sales messages. This technology enables customers to collect data points on a range of attributes that are important to the operation of an industrial facility.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Boston-based Digital Lumens offers a real-time example of how the business has remained relevant during the pandemic by highlighting previously undervalued features and adjusted its sales messages. This technology enables customers to collect data points on a range of attributes that are important to the operation of an industrial facility.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Boston-based Digital Lumens offers a real-time example of how the business has remained relevant during the pandemic by highlighting previously undervalued features and adjusted its sales messages. This technology enables customers to collect data points on a range of attributes that are important to the operation of an industrial facility.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Mixpanel

JANUARY 22, 2019

These metrics help me spot problems and potential solutions, form hypotheses, optimize the user experience, and ultimately make decisions that are informed by data. At Mixpanel, we use VWO as our testing and user research tool for everything from launching new content to optimizing our messaging and user experience on the website.

Data Visualization 40

Data Visualization User Testing Customer Experience Reporting Tools 40

Gainsight

MARCH 12, 2019

Think, though, of the message that it sent of his opinion of the Nobel Prize. In May 2018, we released the Periodic Table of Customer Success Elements. If I want to automatically process auto-renewals, should I look to Tt or Renewals Management (Rm) to have the workflows and reporting that I need?

Framework 40

Framework User Testing Customer Feedback Customer Experience 40

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. Build a multi-channel personalized communication system.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Intercom, Inc.

APRIL 22, 2021

In this episode of Inside Intercom, Brian Scanlan , our own Principal Systems Engineer, sat down with Will to talk about all things s taff engineer – what it is, how to get there, and what happens when you progress beyond a senior engineering role. What’s the right way to do this in your company? Solving the puzzle. You probably won’t.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

nulab

AUGUST 7, 2019

According to one 2018 study, apps get deleted in 5.8 Draw up a wireframe (either by hand or via diagramming software ) to see this path more objectively and help visualize the whole process as a whole. An empty state (aka a zero state) is where your user gets an error message. days after they’re last used. More is less.

Research Software 69

Research Software Data Visualization Customer Experience Entertainment 69

Mixpanel

OCTOBER 17, 2019

To that end, an additional inspiration for this post was the popularity of last year’s article, 2018 Product Highlights. We use BigQuery at Mixpanel to calculate certain advanced business trends that span systems of record. Run up to 2,296 Mixpanel reports in a week. In the last year, we’ve released dozens of dashboard upgrades.

Data Visualization 11

Data Visualization Analytic Tools Reporting Tools Customer Experience 11

Alchemer Mobile

NOVEMBER 29, 2018

Partnering with a customer feedback platform to help you listen and respond to customers allows for a more targeted, strategic, and dollar-efficient approach to gathering and acting on feedback. Let’s look at five reasons why you should consider using a customer feedback platform. Which Customer Feedback Platform do You Use?

Feedback Software 173

Feedback Software User Testing Customer Feedback Reporting Tools 173

Intercom, Inc.

FEBRUARY 4, 2021

The group of businesses works across industries from agri-tech to motor to SaaS, with the shared goal of finding environmentally positive solutions that deliver on both purpose and profit. I always loved software and developing software. And we have a bunch of technologies. And so the variables are massive.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

Intercom, Inc.

APRIL 5, 2018

Gina stepped away from Duolingo at the beginning of 2018 to help non-profits better understand the growth and marketing principles that thrive in today’s tech world. So to be in charge, and to have people who were engineers and designers report to me, was very intimidating. Look at this metric system for points. Gina: Flow.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Intercom, Inc.

MAY 14, 2018

Messaging: Ignore at your peril. As marketers we’re always yearning to understand how consumers want to engage, and increasingly, that’s through the personal, real-time, device-agnostic medium of messaging. 10 minutes: The average daily time US consumers spent in a messaging app in 2017 was 10 minutes, up 15.2% Engagement.

User Testing 223

User Testing Research Software Artificial Inteligence Marketing 223

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. In this talk from BoS USA 2018 he shared another honest update about his worries in Balsamiq’s milestone 10th year.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87