Intercom, Inc.

AUGUST 20, 2020

Unpacking this central conundrum is at the heart of Alex Wolf’ s work – the self-described “consumer-facing anthropologist” has made a career by thinking deeply and talking widely about issues related to the pervasive role of technology in modern life. She asks what are the risks involved in “outsourcing” so many of our skills to technology.

Research Software 243

Research Software Technology Telecommunications User Testing 243

Alchemer Mobile

FEBRUARY 21, 2019

In our recently released 2019 Mobile Customer Engagement Benchmark Report , we reviewed data from over 1,400 unique iOS and Android apps across all app categories (from January 2018 to December 2018) to understand how customer engagement and interaction rates have changed over the past few years. Wrapping it up.

Data Visualization 204

Data Visualization Reporting Tools User Testing Customer Experience 204

The Product Coalition

JUNE 20, 2022

In 2018, their number was 40%. Healthcare software development companies have found a way to relieve doctors and reduce the risk of professional burnout, which is healthcare mobile applications. As of 2018, 54% of physicians worked more than 51 hours a week. Doctors make fewer mistakes thanks to an optimized system.

Healthcare 125

Healthcare Research Software Reporting Tools Data Visualization 125

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. If you have a few minutes, we’d really appreciate it if you could fill in our annual reader survey.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

UX Studio

JULY 4, 2018

Disruptive technologies such as virtual reality and augmented reality radically change how we behave and interact with our world. As a consequence, they open up interesting new territories in UX research, too. VR in UX research can serve as an individual tool to explore user needs and test complex user experiences.

User Testing 73

User Testing Research Software Product Research Feedback Software 73

Userpilot

JULY 24, 2023

Every new product launch is equal parts intimidating and exciting. As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. In this article, we take a deep dive into the technicalities of a product launch. Launch your product.

Product launches 98

Product launches User Testing Product Research ChatGPT 98

Userpilot

SEPTEMBER 5, 2022

As the inflated valuations bubble is bursting, how can SaaS companies navigate growth despite the budget cuts? What are VCs looking for in SaaS companies in 2022? Join us on the “SaaS Growth and Funding in the Times of Downturn – VC Perspective” live panel at this year’s Product Drive and find out!

Product Research 52

Product Research Customer Experience Feedback Software Research Software 52

UX Studio: Product Management

APRIL 3, 2018

Modern technology brings patients better and more comfortable service. But for this to work, healthcare workers need to feel as if they had always used these tools. But not only doctors take care of our health; we can choose from many digital products helping us perform and live better. Healthcare UX Challenges. AI and Chatbots.

Healthcare 137

Healthcare Research Software Data Visualization UX 137

The Product Coalition

NOVEMBER 10, 2020

If you’re building a machine learning model, chances are you’re going to need data labeling tools to quickly put together datasets and ensure high-quality data production. The best data labeling tools are simple to use, minimize human involvement, and maximize efficiency while keeping quality consistent.

Data Visualization 102

Data Visualization Artificial Inteligence Reporting Tools Research Software 102

Melissa Perri

JANUARY 4, 2020

I've been reflecting on the last decade in Product Management. Not every company has seen all these changes, but by and large I think it's been a positive push forward and I'm proud of where we've come from and where we have gotten to. -- 2014: "I do not need Product Managers, I can run my company myself,I have the strategy."

Data Visualization 388

Data Visualization User Testing Research Software Feedback Software 388

Intercom, Inc.

JUNE 19, 2018

The first sign that the thieves were on the move came when Tristan, CEO of a startup accelerator, was contacted by his bank, Monzo , through their app. In a recent survey of customer support leaders, Aircall, an internet phone system specifically built for online call centers, found that controlling costs was the No.

Reporting Tools 216

Reporting Tools Research Software User Testing Customer Experience 216

Revulytics

DECEMBER 12, 2019

It is no surprise that we talk a lot about software usage analytics , but I thought it would be interesting to take a look and see what industry analysts are saying, too. What is driving this interest in product usage and data analytics? Creating Customer Value.

Analytic Tools 70

Analytic Tools Data Visualization Feedback Software Research Software 70

Alchemer Mobile

MAY 21, 2020

2020 has been volatile for Finance apps. COVID-19 hit apps in the Finance category with a one-two punch, with heavy increases in usage as well as staggering drops in economic activity. Apptentive published our 2020 Mobile App Engagement Benchmark Report for Finance apps in early March, right as COVID-19 hit North America hard.

Finance 147

Finance Feedback Software User Testing Research Software 147

The Product Coalition

FEBRUARY 13, 2018

We’re kicking our first 2018 research project with a very hot topic for SaaS product folks?—?prioritization. Join in right here: SaaS Prioritization Survey 2018 We’d love to hear how top SaaS companies decide what gets onto their product roadmap; how do they balance bug fixes, product improvements and feature requests?

Product Research 68

Product Research Research Software Feedback Software Roadmap 68

UX Studio

DECEMBER 14, 2023

In the heart of Hungary, we just started to read about ergonomy and user-friendly design, but proper UX research wasn’t part of the process and widespread yet. I believe that the foundations were put down by the first designers and researchers who joined UX studio in the early years. But UX studio did.

Research Software 89

Research Software UX Feedback Software User Testing 89

Alchemer Mobile

APRIL 21, 2020

Do you want to know how your mobile app engagement data compares to others in your industry? This information is critical for most product managers and mobile marketers to optimize the mobile customer experience. We’ve gathered and analyzed customer engagement data from the mobile apps in the following categories: Finance.

Finance 147

Finance Travel Research Software User Testing 147

Mind the Product

OCTOBER 22, 2018

Following a day of focused workshops and leadership discussions, we came together at London’s Barbican Centre to talk product. Here’s what we heard: Martin Eriksson at #mtpcon London 2018. Martin argued that we product people suffer from this more than most as we’re generalists in a world of specialists. Be awkward.

Research Software 133

Research Software User Testing Feedback Software Data Visualization 133

Revulytics

JANUARY 4, 2019

As we get under way with the new year, let ’s take a look at five trends from 2018 that product management professionals should be aware of going into 2019. Shutterstock’s 2018 Creative Trends Report analyzed billions of searches for its visual assets to name the top marketing and design trends for 2018.

Data Visualization 66

Data Visualization Reporting Tools Analytic Tools Research Software 66

Intercom, Inc.

DECEMBER 10, 2019

Our industry is in the midst of a big philosophical debate about the fundamental way of thinking about how we build our products, with the focus shifting from the outputs of what we build to the business outcomes generated by those outputs. The Product Impact Framework felt like a natural progression from features to outcome.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

Mind the Product

OCTOBER 2, 2018

In this talk to the MTP Engage Hamburg audience my colleague Natalie Moschner and I share some of our experiences and learnings from implementing product discovery in daily work routines, and we look at how we integrated product discovery in a firm with over 400 employees like AutoScout24. Product Discovery Basics.

Product Research 95

Product Research Reporting Tools Research Software User Testing 95

Centercode

JANUARY 22, 2019

The results of the 2018 Customer Validation Industry Survey backed up what we already knew: time is a precious commodity that test managers don’t have a lot of. Responses from over 300 companies showed how and where today’s testing professionals are spending their time. Collecting Feedback: Email. Accessible.

User Testing 64

User Testing Reporting Tools Product Research Feedback Software 64

The Product Coalition

MAY 19, 2020

Intercept field study by UX Studio Image by UX studio Our client creates digital products to help football fans follow matches, favorite teams, news, or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. This app would guide fans as they travel to a match anywhere in Europe.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Alchemer Mobile

JULY 16, 2019

Consider these scenarios for a moment: Scenario 1 : Supermarket giant, Tesco launches a mobile app for customers. This initiative results in 900,000 app downloads in less than a year, a 130 percent boost in online sales, and a 76 percent increase in app usage. percent same-store sales growth by early 2018. The results?

Analytic Tools 159

Analytic Tools Research Software Feedback Software Data Visualization 159

Usersnap

JUNE 30, 2022

Product-led growth (PLG) is a model that is user-centric and user-focused. Customer acquisition, expansion, conversion, and retention are product-driven instead of sales-driven. What we’ve seen is that a product-led growth strategy can increase business retention by improving customer experience. Luckily, you’re not alone!

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Roy Madden

FEBRUARY 11, 2021

Since we track market sectors, news about the latest funding rounds, and product launches, we have been able to identify new companies worth looking at through our Feedly Feeds. Columbus, OH, USA Started using Feedly: September 2018. Before finding Feedly, Rev1 had a system for keeping up with industry trends. Case Study.

Research Software 75

Research Software Customer Experience Analytic Tools User Testing 75

Centercode

JUNE 15, 2020

In early June of 2020, tech giant IBM announced they will stop offering facial recognition software until further anti-bias testing has been conducted. A few days later, Amazon and Microsoft followed suit, vowing to reexamine the use of their facial recognition software by law enforcement after citing similar concerns about bias.

User Testing 69

User Testing Technical Review Product Research Research Software 69

Imaginary Cloud - Design

MAY 21, 2020

Although perceived by many as a threat to traditional education, web and mobile apps can play a big role in children's cognitive development. So how can we, designers, help our users (kids) to make the most of their experience when interacting with a digital product? Why are apps important for kids ?

Research Software 122

Research Software Customer Experience User Testing User Experience 122

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers? Lesson 1: Understand the Problem You’re Trying to Solve with ML.

Artificial Inteligence 179

Artificial Inteligence Data Visualization Product Research Reporting Tools 179

freshtrax

JULY 16, 2019

Although the Japanese economy has been declining, Japan is still the third-largest economy by gross domestic product (GDP). In 2018, the total amount of VC investments was more than $3.5 Top 10 Largest Japanese Companies in 2018. PKSHA Technology Inc. Curious to know which innovative startups are successful in Japan?

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Revulytics

AUGUST 7, 2018

Gartner recently released the Hype Cycle for Software as a Service, 2018 , Hype Cycle for Customer Experience Analytics, 2018 , and Hype Cycle for Application Security, 2018. Software Usage Analytics is included in all three Hype Cycles. Improved customer experience, by identifying trouble spots in user workflows.

Analytic Tools 48

Analytic Tools Data Visualization Reporting Tools Research Software 48

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. The work started in April 2018 and took seven weeks. Initial user research.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Userpilot

MARCH 8, 2022

Women are still underrepresented in the Product Profession – with only 33.3% of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

UX Studio: Product Management

JANUARY 11, 2022

As a professional user experience design agency, we help companies worldwide choose the most suitable design partners to create impactful digital products. If you are looking for a web design agency in Vienna —Webdesign Wien Agentur in German — chances are you need help with product design, usability research, training, or consulting.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Modus Create

OCTOBER 20, 2020

You have probably heard that user research is a great way to limit risk. Too many product companies chase feature parity with competitors. While they waste time catching up to competitors, those same competitors build new features that give customers even more reason to choose their product. They found them through research.

User Testing 52

User Testing Research Software Product Research Customer Experience 52