Intercom, Inc.

JUNE 10, 2019

Elasticsearch is a core technology at Intercom. It powers everything from article, conversation and user search to reporting, billing, message delivery and even our internal log management and analytics. It’s September 2018, and there are 7 Elasticsearch clusters at Intercom. A lot of software tends to get faster over time.

Reporting Tools 35

Reporting Tools Data Visualization Analytic Tools Software Review 35

The Product Coalition

AUGUST 30, 2021

Due to the fast-faceted customer preferences, the demand for ready-to-eat food products has been increasing. New technologies help to derive the flavors from fruits and vegetables. Moreover, many custom software development companies introduce various food industry software systems that make food readily available to customers.

Reporting Tools 158

Reporting Tools Software Review Systems Review Technical Review 158

The Product Coalition

JULY 8, 2020

As an entrepreneur, CEO, or project manager, you might be interested in outsourcing software development to another country and getting still high-quality work done for fewer costs. Likely, we understand everything that may become your subject of concern when making a decision to hire an offshore software development company.

Software Developers 84

Software Developers Software Development Reporting Tools Software Review 84

The Product Guy

NOVEMBER 15, 2019

This is something which is particularly important for me in my current organisation because we are experiencing a large number of defects being reported by our customers and we are spending a lot of time dealing with the issues raised by customers. FileFinder is an Applicant Tracking System for the Executive Search industry.

Product Research 186

Product Research User Testing Research Software Customer Experience 186

Revulytics

AUGUST 21, 2019

What is Software Piracy? Software piracy is the use of unlicensed software where the user has never paid the software vendor a licensing fee for the application. What are the effects of Software Piracy? billion, and 37% of software installed on personal computers is unlicensed. How to detect Software Piracy?

Software Review 12

Software Review Analytic Tools Reporting Tools Research Software 12

Split

MARCH 30, 2023

Feature toggles—or feature flags or flippers—are a powerful tool software engineers use to enable and disable certain features within a codebase. This allows changes in the system to be tested with minimal risk of disruption or downtime. These handy flags are implemented in two ways, either manually or automated.

Reporting Tools 59

Reporting Tools Software Review Data Visualization Artificial Inteligence 59

Mind the Product

JUNE 27, 2019

Again, how religious they reported being before the test had no bearing on the outcome. Well, this study implies that when the heat is on, we’re highly likely to ignore issues in the periphery – things that are not directly related to the task at hand – even if they’re in direct conflict with our moral code. You know that, right?

Product Goals 195

Product Goals Data Visualization Reporting Tools Government 195

Mind the Product

NOVEMBER 21, 2019

Here, to help you, are five product management tricks and tools for every product leader. Thousands of product managers have used the value proposition canvas tool from Strategyzer to help them refine their thinking and focus on the value proposition for their product. You’ve generated interest in your software.

User Testing 182

User Testing Reporting Tools Research Software Product Research 182

The Product Coalition

MAY 14, 2021

Market penetration strategies can be defined as an effort of increasing market share for current products or services of the firm by marketing activities. For instance, in India or some other Asia countries, software outsourcing services are currently vibrant and prospective. In this case, carefully considers five indicators: 1.

Reporting Tools 153

Reporting Tools Strategy Technical Review Marketing 153

Revulytics

AUGUST 6, 2019

Piracy has long been a thorn in the side of the software industry. A 2018 survey found that worldwide, 37% of software installed on personal computers is unlicensed, with the commercial value of that unlicensed software coming in at $46.3 And is software piracy really a problem, or is it an opportunity?

Reporting Tools 63

Reporting Tools Analytic Tools Software Review Research Software 63

Revulytics

JANUARY 17, 2020

Indeed, it seems too good to be true, but that offer is just one of many on several websites that sell discounted software. As TechRadar Pro recently reported, “They all sell Microsoft Office for cheap, absurdly cheap. The software is pirated. Business use of unlicensed software is higher than you might expect.

Analytic Tools 70

Analytic Tools Reporting Tools Software Review Systems Review 70

Intercom, Inc.

OCTOBER 19, 2022

Since data is our key asset, we only trust it to be handled by third party service providers who meet and maintain our bar of security. Before a vendor is procured, our IT, legal, and security teams review their security and data privacy practices in full. We build our services with disaster recovery in mind.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Revulytics

JUNE 7, 2018

BSA | The Software Alliance recently released its 2018 Global Software Survey and I thought it would be useful to review some of the findings and their implications for software vendors and end user organizations. The commercial value of unlicensed software globally is $46.3

Reporting Tools 54

Reporting Tools Software Review Analytic Tools Product Research 54

Business of Software Conference

NOVEMBER 26, 2018

BoS2018. — (@MarkLittlewood) October 3, 2018. Michael Trafton (@mikeytrafton) October 3, 2018. Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

User Testing 103

User Testing Product Marketing Engineering Marketing 103

Mind the Product

NOVEMBER 21, 2018

In January 2018, we moved forward to create our third full-day workshop on the much-anticipated topic of Metrics and Analytics. I initially lost the plot creating the Metrics workshop because I was thinking of it as something different from software, but it is still a product. This was wasteful, maddening, and completely avoidable.

User Testing 149

User Testing Product Research Testing Data Visualization 149

Usersnap

AUGUST 26, 2021

There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context. Most recommended customer feedback software.

User Testing 119

User Testing Feedback Software Customer Feedback Product Research 119

Intercom, Inc.

MARCH 8, 2018

In a time where buyer behavior has rendered cold calling nearly obsolete, successful sales prospecting begins with using tools like live chat and social media to build relationships. January 1, 2018 I officially started my role as CEO of my own company, Empire Selling. Make sure you’ve got that viable program or platform.

Research Software 186

Research Software Feedback Software Reporting Tools User Testing 186

The Product Coalition

FEBRUARY 5, 2021

After working in marketing for four years in London, Negar moved back to Vancouver in late 2018. She had many ideas about how to improve marketing tactics but did not have the technical skills to either make the necessary changes on the web or create better solutions using technology. Unfortunately, there were none.

Technical Advisors 153

Technical Advisors Reporting Tools Customer Experience Product Management 153

Business of Software Conference

AUGUST 1, 2019

There are few people as qualified to talk about the landscape of software investment as Bill Janeway. On joining Venture Capital firm Warburg Pincus in 1988 he built their IT Investment practice, which focussed heavily on Enterprise Software. The Rise And Fall Of Enterprise Software”. Upcoming Events.

Reporting Tools 10

Reporting Tools Analytic Tools Enterprise Software Review 10

Userpilot

JULY 13, 2021

10: Piola Digital Solutions. #11: It’s about anticipating what a user might want to do with a piece of software and making sure all elements are intuitive, easy-to-use, and visually pleasing. Ask to see the designer’s portfolio and look at what projects they’ve done in the past (type of product, tools used, industry, etc.)

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

Product Management Unpacked

JULY 19, 2018

I have led or been a major contributor to two of the most successful software companies in the world. The product manager role also requires an understanding of technology and business, as product managers must understand which products are worth developing and how they’ll directly impact the business.

Reporting Tools 109

Reporting Tools Technical Review User Testing Product Management 109

TIBCO - Thought Leadership

APRIL 9, 2019

Innovative technology is the solution. But technology is also a challenge, as too many tools are inefficient and too few tools are incomplete. As an example, TIBCO ® Data Virtualization is pre-integrated with TIBCO’s flagship BI tool, Spotfire ® , but it also works well with Tableau and Microsoft Power BI.

Reporting Tools 51

Reporting Tools Analytic Tools Data Visualization Technical Review 51

Intercom, Inc.

MARCH 29, 2022

We introduced Intercom as the Engagement OS , the customer communications platform that enables the most critical component of the modern customer journey: ongoing engagement, throughout the customer journey – from acquiring to onboarding, activating, support, and beyond. Our platform is a unified system. We’ll help.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Userpilot

SEPTEMBER 9, 2024

HubSpot gives a platform to its customers at Inbound conference. Starbucks launched the “My Idea” platform for continuous innovation and growth. To help customers achieve their objectives more easily, the company rolled out a loyalty program that rewards users for inviting others to the platform.

Customer Feedback 111

Customer Feedback Customer Experience Data Visualization Analytic Tools 111

Mind the Product

FEBRUARY 1, 2018

At the outset of 2018, there are already over 50 million voice-based devices shipped, up from 1.7 Tuesday : create competing solutions to the problem. Day 2: Create Competing Solutions to the Problem. Sketch process (notes, ideas, crazy 8s, solution sketching). On Day 3, the team converges to review individual sketches.

User Testing 156

User Testing Research Software Analytic Tools Product Research 156

Pragmatic Marketing

DECEMBER 10, 2017

This was the subject line of an email I recently received from an account manager at a financial management software vendor. Even though it was frustrating, I understood why the software vendor was trying to gather customer feedback—to help with 2018 planning. which, as you probably know, is product roadmapping software).

User Testing 70

User Testing Customer Feedback Feedback Software Customer Experience 70

eG Innovations

JULY 4, 2019

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. George is also a Citrix Technology Professional and has contributed immensely to the Citrix community. This, in turn, affects the service quality and results in lost revenue.

Reporting Tools 89

Reporting Tools Technical Review Customer Experience Systems Review 89

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. In this talk from BoS USA 2018 he shared another honest update about his worries in Balsamiq’s milestone 10th year.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Userpilot

AUGUST 25, 2021

The best cohort analysis tools include Baremetrics, Google Analytics, and ProfitWell. Then, test and implement the hypothesis, and review and repeat the results. Cohort analysis is a type of behavioral analytics that helps you see what a sub-section of your users (a “cohort”) is doing within your tool. What is cohort analysis?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Mixpanel

DECEMBER 18, 2018

We spent 2018 working hard to ship features that help you use Mixpanel most effectively, and launching programs that help keep us even more connected to our customers and partners. In fact, take a look at our total “deploys” (aka anytime we shipped code that changed something in Mixpanel). Top releases of 2018.

Data Visualization 45

Data Visualization Reporting Tools Analytic Tools Feedback Software 45

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. BoS Europe 2019 BoS USA 2019. Don't Miss a Thing - Get BoS Updates.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

eG Innovations

APRIL 12, 2019

With organizations increasing their focus on digital business services, monitoring and managing the application performance becomes paramount. When a digital business service is slow or down, it impacts the business adversely. Access the report here. Helpful Resources: Read product review of eG Enterprise APM.

Reporting Tools 49

Reporting Tools Data Visualization Naming Research Software 49

Intercom, Inc.

APRIL 22, 2021

In this episode of Inside Intercom, Brian Scanlan , our own Principal Systems Engineer, sat down with Will to talk about all things s taff engineer – what it is, how to get there, and what happens when you progress beyond a senior engineering role. And it’s really thinking about the quality of the code in that area.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

UX Studio: Product Management

JULY 14, 2021

Many local and international design thinking companies offer similar services. On a call, we will discuss your challenges and motivations to craft a customized solution for your organization. . Our impact from work and the value we strive to provide to our clients are recognized by the reputable B2B services rating platform, Clutch.

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

Userpilot

JULY 12, 2021

This analysis gives a good snapshot of how customer “survival” fares over time within a particular cohort, and can easily provide an ongoing report of customer engagement with your company’s product. Your user analytics tool (e.g. Retrospective customer retention analytics. New customer acquisition is relatively expensive.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Research Software 98

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

The Product Coalition

MARCH 8, 2020

How Heineken and xDesign Applied Customer Research and User Testing Techniques to Build Digital Services Heineken N.V. They are well known for their marketing campaigns that resonate with consumers worldwide, and the company has reported revenues of 2.17 is a multinational company that develops and manufactures beverages.

User Testing 90

User Testing Customer Experience Customer Feedback Feedback Software 90