Gainsight

JANUARY 31, 2022

This situation is especially true when the company is in hyper-growth and introducing specialized customer success technology. For Gainsight, one of the best examples we have seen of a company successfully incorporating CS as an ethos and a technology in a time of hyper-growth is Totaljobs. A Unique MarketSpace. The Story Begins.

Analytic Tools 95

Analytic Tools Feedback Software Customer Communications Technical Review 95

The Product Coalition

JULY 10, 2023

Uncover the tools available for effective consumer-generated marketing and learn how to utilize them in your own initiatives. Product managers have the unique opportunity to extend their software products, integrate with external tools, and organically grow the product’s audience. What is consumer-generated marketing?

User Testing 81

User Testing Feedback Software Analytic Tools Data Visualization 81

The Product Coalition

JULY 1, 2022

All the user acquisition in the world won’t matter if you’ve got a high churn rate on your app. If you want to know why users are uninstalling or unsubscribing, tools like screen flow, heatmaps, and screen recordings can get users loving?—?instead instead of leaving your app. App churn ?—?the What is app churn?

Analytic Tools 113

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 113

Product Talk

FEBRUARY 7, 2024

It’s not just about training people to conduct interviews , use opportunity solution trees , or test assumptions —though those are all important activities—it’s also about convincing them of the value of these activities and getting the people they work with on board as well. Click the image to see a larger version.

Product Research 232

Product Research Reporting Tools User Testing Research Software 232

Business of Software Conference

JULY 29, 2019

At every Business of Software Conference we record the talks so that you, the great people of the internet, can join in the feast of learning that our attendees get to gorge themselves upon. Come, join a multitude of SaaS entrepreneurs at the great watering hole of knowledge to learn from some incredible teachers. Business Models.

Software Review 49

Software Review Analytic Tools Technical Review Data Visualization 49

Alchemer Mobile

JULY 16, 2019

Consider these scenarios for a moment: Scenario 1 : Supermarket giant, Tesco launches a mobile app for customers. This initiative results in 900,000 app downloads in less than a year, a 130 percent boost in online sales, and a 76 percent increase in app usage. Scenario 3: Using futuristic technology can pay handsomely.

Analytic Tools 159

Analytic Tools Research Software Feedback Software Data Visualization 159

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Analytics for user onboarding.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Usersnap

FEBRUARY 6, 2021

Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. How to Use Product Feedback to Boost Customer Experience.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Gainsight

MAY 8, 2019

Evaluating software is tough. The only advice I can give is: read the reviews , read the comparisons , read the case studies , and demo everything. Buying the wrong software and getting stuck with a product that doesn’t serve your needs. Pendo was originally created as a web analytics tool.

Analytic Tools 49

Analytic Tools Feedback Software Data Visualization Reporting Tools 49

The Product Coalition

OCTOBER 30, 2019

Here’s the good news if you’re working on a mobile product: App installs are increasing worldwide. App Downloads Worldwide. 477 apps find their way into the app store every week. Short reminder: A mobile SDK (“Software Development Kit”) is a piece of code that enables your app to communicate with 3rd parties.

Analytic Tools 82

Analytic Tools Data Visualization Feedback Software User Testing 82

Modus Create

OCTOBER 13, 2020

According to research by QSM , the average software project takes almost a year to complete, and includes dozens of unneeded and unused, yet complex features. It’s not a secret, and it has more to do with people than it does with technology. And, we had to deliver this solution using the minimum amount of team effort and time.

User Testing 98

User Testing Research Software Analytic Tools Product Research 98

Userpilot

DECEMBER 10, 2020

A spate of bad reviews can be a serious obstacle to growth, retention and customer acquisition. But for SaaS companies – when it’s handled correctly – negative feedback can also be one of the fastest routes to improving your product, customer service and even marketing. Tools for categorizing and collecting feedback.

User Testing 98

User Testing Feedback Software Customer Feedback Analytic Tools 98

The Product Coalition

JULY 29, 2019

The high-performance teams developing these products succeed because they’ve developed disciplines that make product analytics part of their agile rituals. This article aims to provide you with some guidelines on how you can incorporate product analytics into your agile rituals through the lens of Scrum. isn’t uncommon to be heard).

Data Visualization 60

Data Visualization Analytic Tools Research Software Technical Review 60

Bain Public

JULY 13, 2020

Since meeting at Techstars Montréal AI Accelerator in 2019, we’ve worked with Blaise Transit to provide them with the product leadership consulting, coaching, advice and support they need to bring their entire technical roadmap to the next level. Growth and Innovation During the COVID-19 Crisis.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Technical Review 52

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

BrainStation Product Management

OCTOBER 1, 2019

In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product. Mind the Product co-founder Martin Erikkson has described them as “the unsung heroes of the tech world.”. What are the Skills of a Product Manager?

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

Usersnap

FEBRUARY 6, 2020

Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. How to Use Product Feedback to Boost Customer Experience.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. If any of those services are impacted by a technical fault, the fault needs resolved fast. Citrix Stack Monitoring Tools. Monitoring On-premise Components is of Importance.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

eG Innovations

APRIL 12, 2019

IT teams are always on the lookout for the right solution to help them with application performance troubleshooting, and knowing what went wrong, why, for how long, who was affected, etc. CAPM tools that focus on providing contextual insight and actionable analytics to troubleshoot application performance problems are the need of the hour.

Reporting Tools 49

Reporting Tools Data Visualization Naming Research Software 49

Amplitude

DECEMBER 10, 2019

2019 State of Salaries Report (by Hired). All the capabilities you expect from a Product Designer are relevant: customer research, designing flows and interactions, visual design, understanding of technology. For example, in a tool like Amplitude, you can go through and see what people are doing, where they are leaving.

Data Visualization 133

Data Visualization Analytic Tools Reporting Tools Research Software 133

Mixpanel

APRIL 29, 2021

Customer interviews are valuable in uncovering problems, but data is the best way to develop hypotheses around the right solutions for solving those problems. Two, what are all the possible solutions to that problem? Those solutions manifest themselves in the form of features. So that’s where your analytics team comes in.

Analytic Tools 76

Analytic Tools Data Visualization Customer Experience User Testing 76

Modus Create

JULY 7, 2020

In order to fully complete an order from the checkout screen, your system might have to do many things: Verify that the credit card passes the Luhn algorithm check. Alter the inventory in the system for items in the cart as sold instead of pending order via a SQL transaction. Sync Systems Fall Down and Go Boom.

Messaging 84

Messaging Analytic Tools Data Visualization User Testing 84

Userpilot

MAY 14, 2019

WalkMe is one of the most popular tools for driving user adoption, but that doesn’t always mean it’s the best fit for your company. You can then make a more informed decision when it comes to choosing the best software for your business. This is a crucial aspect of product adoption software. Enterprise.

Analytic Tools 40

Analytic Tools Feedback Software Data Visualization Reporting Tools 40

PMLesson's Ace the PM Interview

APRIL 9, 2020

Software development is one of the few highly skilled occupations that doesn’t require any professional certification. CIO’s top 10 , taken from Switchup.org, a review and ranking guide which examined thousands of alumni reviews to rank coding bootcamps based on price, location, job support and instructor quality.

Software Review 52

Software Review Data Visualization Technical Advisors Analytic Tools 52

Birst BI

AUGUST 27, 2019

From the massive amounts of data that are being generated from your digital interactions, retailers have an opportunity to collect this data, along with other information, to effectively identify problems, opportunities and solutions. Watch Birst Retail Analytics video. Attend Sept. Register now. But the age-old problems still exist.

Data Visualization 40

Data Visualization Reporting Tools Analytic Tools Research Software 40

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. In a recent webinar with Denise Stokowski, Group VP of Platform Products at Gainsight , Amy shared that she identified that she wanted to be more involved with people.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

The Product Coalition

DECEMBER 22, 2022

The reasons why Saas startups are recently making a huge wave to become the next trillion-dollar industry. Over the past years, investment in SaaS startups has been increasing steadily. Saas startups that provide software as a service have a good delivery model. The SaaS market has increased from $31.5

Analytic Tools 118

Analytic Tools Data Visualization Reporting Tools Startups 118

Userpilot

SEPTEMBER 23, 2021

Most SaaS companies know that new user onboarding is important, but hardly any of them really nail it. It’s near-impossible to code your own onboarding without a vast amount of time and money, so you need special onboarding software. ” The “Aha Moment” in SaaS new user onboarding. What is user onboarding?

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience User Testing 98

Userpilot

MARCH 7, 2022

To take us through the topic of growing a SaaS business and the bumpy road to success, we interviewed Micha? Sadowski is the founder and CEO of Brand24 , a social media monitoring solution that provides instant access to brand mentions across social, news, blogs, and more. Watch all Product Heroes episodes here. How it started.

Analytic Tools 134

Analytic Tools Data Visualization Reporting Tools Technical Review 134

Modus Create

MARCH 14, 2023

Digital transformation is the process of managing the adoption of digital products, platforms, and processes to create a more competitive organization. Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

The Product Coalition

SEPTEMBER 2, 2021

From blockchain ledgers for open banking and financial inclusion, artificial intelligence algorithms, biometric verification, and voice-driven interfaces to big data analytics to machine learning?—?fintech Born back in 2015 in New York, this fintech solution is still impressive, fast-evolving, and actual for a modern human.

Analytic Tools 96

Analytic Tools Artificial Inteligence Data Visualization Startups 96

StubHub

AUGUST 8, 2019

By Adam Ware, Senior HR Business Partner StubHub’s 2019 summer interns I can say with full confidence that StubHub has the best summer interns in the industry. A majority of our interns work on teams within Product & Technology. Our interns are driven, courageous, and inventive. They have a tireless work ethic.

Analytic Tools 8

Analytic Tools Feedback Software Reporting Tools Data Visualization 8

Modus Create

MARCH 8, 2020

As the world observes International Women’s Day on March 8th, it is a great reminder to celebrate the women that help drive Modus and support women in technology every day. While many articles focus on the lack of women in technology, that is not the approach I want to take. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. China is the only region where data analytics is not on this list.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Gainsight

JUNE 4, 2019

Here are the four awards we gave away at Pulse 2019 in San Francisco in May: The Innovation Award: This award honors an innovation in customer success that drove a measurable shift in retention, expansion, adoption, or advocacy. Congratulations to Loopio , the Pulse 2019 Impact Award winner for Innovation.

Development Team Review 8

Development Team Review Technical Review Software Review Customer Experience 8

Usersnap

JANUARY 31, 2019

Digital marketing tools are a way to gain a competitive edge. We put together a list of 25 tools that will help you to satisfy your customers, automate repetitive tasks and give you a better insight into how users are interacting with your customers’ product. This is a marketing platform which offers true automation.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Feedback Software 77