Mind the Product

APRIL 16, 2020

Before moving to super app Gojek to lead its efforts on mass financial inclusion, Adam Darcy developed PayMe, a product that has helped to transform the way young people in Hong Kong think about HSBC. All the on-premise servers were overloaded due to a lack of understanding from technologists on what a transaction meant. The Results.

Weak Development Team 135

Weak Development Team Banking Customer Experience User Friction 135

Business of Software Conference

MAY 21, 2020

In this informative BoS Talk, Alex Yang and Elpie Bannister take us through the Simprints’ method of finding, hiring, nurturing, and developing top talent and explain a few of the processes they had to go through to hone this skill. On the one hand you have the tech giants like Google and Facebook.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. Des: We’re going to talk entirely about 2019, and this will be mostly looking forward. I think bots are going to be a massive success as a technology. Short on time?

User Testing 143

User Testing Banking Customer Experience Technical Review 143

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. Others celebrated birthdays and had weddings via Facebook and Zoom. District Judge Robert Scola Jr.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

BrainStation Product Management

OCTOBER 1, 2019

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion. In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product. Communication. Collaboration. Management.

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

Userpilot

JULY 9, 2021

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Inspired by Marty Cagan contains a little about everything in product management and is based on how the most successful tech companies in the world build products. Plot summary.

Books 98

Books Research Software Feedback Software Analytic Tools 98

The Product Coalition

DECEMBER 20, 2018

You are supposed to coherently navigate the development, design, and marketing of a product. Anything from working as a team or long-distance communication can be improved with the right application. Besides, a bad plan can really damage you in the long run. Product Management is one of the toughest jobs out there.

Roadmap 60

Roadmap Data Visualization User Testing Technical Review 60

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. During the webinar, you can engage with Team Apptentive by chatting along, I hope you do that. The team will let you know if you are the winner, and we’ll connect with you to get your information so we can send you a prize. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. Employees on these teams likely felt proud to share something new with the world and maybe even posted their accomplishment on LinkedIn to spread the word and celebrate. Previously, he led growth and product teams at Instacart and Zynga.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Intercom, Inc.

JULY 9, 2020

In many ways it offers him a unique perspective which he shares with us here – from his early days exploring search as a means to supporting his gaming tournament websites to spearheading the growth of an increasingly important tech discipline. Atlassian does not have an outbound sales team. Kevin: Yeah, that’s true.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Business of Software Conference

JULY 20, 2020

She is also one of the most regularly published authors in the Harvard Business Review. Do you empower small, agile teams? We invest in RND, that allows us to create better technology, that allows us to then use our armies of salespeople and massive global distribution to get the word out. This is awesome. He says wait a minute.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Imaginary Cloud - Design

JULY 2, 2020

It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Summing it up: Sprint describes how to include design in your product development. little about product design.

Books 138

Books Technical Review Research Software Data Visualization 138

Business of Software Conference

APRIL 17, 2020

Today, more and more teams are discovering the benefits and flexibility that remote working provides; and in an ever changing world, could remote working become the new normal? So actually, when I made the title of like creating like effective remote teams, I think there’s like a lot of stuff that goes into it.

Weak Development Team 64

Weak Development Team Feedback Software Software Review Reporting Tools 64

PMLesson's Ace the PM Interview

MARCH 7, 2022

The best performing product managers are candidates who are inquisitive, methodical, and mindful of their own limitations or weaknesses. They're skilled at formulating solutions to complex product problems and establishing precise and measurable development goals. That's especially true at the biggest tech companies.

Technical Review 52

Technical Review Product Management Product Manager Analytic Tools 52

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. UX studio Capitol Tech Solutions Digital Deployment Jives Media Cinch Web Design Web Sauce Studio E. He gathered a team of like-minded design enthusiasts to shape the future of digital design and innovation. Capitol Tech Solutions.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Product Talk

JANUARY 19, 2022

I teach teams that business outcomes are derived from your business model. My business model formula looked something like this: # of teams in my coaching program x price per team. Increasing the number of teams that I coach would increase both revenue and impact. I can only work with so many teams at once.

Product Research 193

Product Research Workshop Weak Development Team Books 193

Lenny Rachitsky

FEBRUARY 13, 2024

It can drive enormous sustained growth (quickly) and often takes very little product work, yet is rarely prioritized or even discussed within product teams. For a decade, she’s worked closely with tech companies to drive behavior change. Why are so few product teams testing their pricing? It’s technically complex.

Data Visualization 101

Data Visualization Product Research User Testing Research Software 101

The Product Coalition

MARCH 23, 2019

Heresy” because it’s a good way of capturing what Powell is doing in the book with all of her criticisms: she’s challenging the silicon valley gospel that tech companies are here to save the world, and given all of the attention and good will towards those companies, “heresy” feels like an appropriate label for this message. Abelson et.

Technical Review 60

Technical Review Software Review Startups Engineering 60

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. So, it was natural that we should want to develop a talent growth plan for our people.

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

The Product Coalition

MARCH 2, 2020

the State of Practice in 2019 ’ edition found that new converts to Scrum, for example, will recruit themselves mostly from the late majority and laggards. Copyright notice : InfoQ, 2019. For managers, it means moving: From WIIFM (what-is-in-for-me syndrome) to team playing?—?the Its recent ‘ Culture & Methods?—?the

Reporting Tools 78

Reporting Tools Data Visualization Product Research Systems Review 78

The Product Coalition

JANUARY 25, 2019

Like many, I’ve read the articles and seen the videos of the ten or so genius tech founders we all hear about repeatedly. In that time, I’ve been lucky to work for some of the great technology companies in iteratively better and better roles. It will mean facing discomfort and working on your weak areas however.

Weak Development Team 60

Weak Development Team Product Management Product Manager User Testing 60

Userpilot

DECEMBER 10, 2020

A spate of bad reviews can be a serious obstacle to growth, retention and customer acquisition. You should care about negative feedback, because your customers – actual and potential – care about it: 89% of people look for new suppliers after just one bad experience ( Oracle ). Or is this is a bad fit user?

User Testing 87

User Testing Feedback Software Customer Feedback Analytic Tools 87

Usersnap

JUNE 17, 2019

72% of customers blame poor customer service as the reason for having to explain their issue multiple times. How do you shorten the tedious back-and-forth cycle in clarifying technical issues? Top 4 Struggles for Customer Service Teams. Most people are not geared to identify specific technical issues.

Reporting Tools 76

Reporting Tools Feedback Software User Testing Customer Feedback 76

The Product Coalition

MARCH 21, 2019

There may be a sales strategy, a marketing strategy, and product strategy, and operational strategy, an technology strategy, etc. It it at the intersection of customer, tech, and business which means that everyone function in an organization is impacted by the product. Is the team delivering value every sprint?

Analytic Tools 60

Analytic Tools Strategy Technical Review Customer Experience 60

ProductPlan

MARCH 5, 2019

According to leading research on technical recruiting, the interview process for the Internet and Tech industry currently averages more than 24 days. In other words, “good help is hard to find” still rings true in 2019. In other words, “good help is hard to find” still rings true in 2019.

Technical Review 60

Technical Review User Testing Product Management Product Manager 60

Usersnap

JUNE 11, 2019

Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. This trend is bound to increase with iterative development, continuous integration, and rapid deployment becoming the norm. Agile development also involves working with cross-functional teams.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Userpilot

SEPTEMBER 2, 2022

Tools reviewed: Userpilot, UserGuiding , Chameleon , Help Scout, TalentLMS, Skilljar, Docebo, Intellum, and SAP Litmos. We’ll provide a detailed review of some of the top products later. Let the reviews (below) and a demo trial convince you. What is customer education? On-demand, self-serve resource center. Key features.

Analytic Tools 92

Analytic Tools Feedback Software Reporting Tools Education 92

The Product Coalition

NOVEMBER 6, 2019

Learn how to create your product roadmap in 2019, including 5 templates you can get inspiration from. Anything from working as a team or long-distance communication can be improved with the right application. Besides, a bad plan can really damage you in the long run. Product Roadmaps are some of the most important product tools.

Roadmap 61

Roadmap Data Visualization Technical Review User Testing 61

Intercom, Inc.

JANUARY 3, 2020

This year, with the ushering out of one decade and the heralding of a new, we decided to broaden the conversation and also take a look at the decade we are leaving behind and our hopes for tech in the next 10 years. We each take a look back and try to pin down our decade-defining technologies. The products that defined 2019.

Reporting Tools 118

Reporting Tools Technical Review Onboarding KPIs User Testing 118

Imaginary Cloud - Design

JULY 2, 2020

It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Summing it up: Sprint describes how to include design in your product development. little about product design.

Books 52

Books Technical Review Research Software Data Visualization 52

eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. If any of those services are impacted by a technical fault, the fault needs resolved fast. Citrix did not see a large uptake in the SCOM Management Packs and have decided to stop development.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Department of Product

MAY 22, 2020

In November 2019, Adobe shipped the iPad version of Photoshop. by definition, it won’t please everyone (and if it’s a reimagination of a 30yr old popular/global product, will displease many) pic.twitter.com/LaJ6oJlwcD — scott belsky (@scottbelsky) November 7, 2019 The feedback on the first version of the app was brutal. You guessed it.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Mind the Product

JULY 23, 2019

Look for the people that are mentoring an intern, running a meeting, or organizing an initiative for the team. Product leaders should think about how to support and develop all product managers, without assuming they want to become people managers. If the manager is the best at everything then they don’t have a very strong team.

Leadership 93

Leadership Weak Development Team Consulting Technical Review 93

Business of Software Conference

MAY 29, 2019

Making that talented team work together well, now that’s even harder. In this talk from BoS Europe 2018 Alison Coward gave some great advice on how you can design the way a team communicates and works together to ensure you get the most out of everyone on the team. BoS USA 2019. Upcoming Events. They said Mihai ly.

Weak Development Team 45

Weak Development Team Workshop Research Software User Testing 45

Business of Software Conference

MARCH 27, 2019

Looking back at examples from history including The Eiffel Tower, the invention of the Post-It Note, and the development of the Computer Mouse, Scott’s talk is all about how to think creatively at work – and why it’s so important. BoS Europe 2019 BoS USA 2019. Video, Slides, & Transcript below.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40