article thumbnail

519: Product verification, most important of the 19 activities of product management – with Nishant Parikh

Product Innovation Educators

Drawing from his 20+ years of technology experience and extensive research, Nishant shared insights about how these activities vary across different organizational contexts – from startups to enterprises, B2B to B2C, and Agile to Waterfall environments.

article thumbnail

Predicting and Preventing Churn with AI

Gainsight

In fact, according to CallMiner Churn Index 2020, as reported by Forbes , U.S. billion per year due to avoidable consumer churn. How AI Transforms Churn Prediction Traditional methods of identifying churn risks, such as manual reviews of usage data or anecdotal feedback, are often reactive and inefficient. companies lose $136.8

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Usability testing: the complete guide

UX Planet

It doesn't matter whether we’re talking about a website, mobile app, AI assistant, AR/VR or other wearable technology; you need to test with users. While they technically mean the same thing, I prefer usability testing because it places the emphasis on testing the usability of the product or system rather than the user.

article thumbnail

What’s in your stack: The state of tech tools in 2025

Lenny Rachitsky

The evolution of tech tools: A five-year journey In 2020, Lenny conducted his first (informal) survey of technology tool preferences, gathering responses from hundreds of people on Twitter and LinkedIn. I’m delighted to collaborate with him on this and, hopefully, many more surveys. Let’s get into it.

article thumbnail

Multi Factor Authentication for Synthetic Monitoring for AVD

eG Innovations

home/british-library-cyber-incident-review-8-march-2024.pdf/. The Library’s own report concluded: “Multi-factor authentication needs to be in place on all internet-facing endpoints, regardless of any technical difficulties in doing so. The Library had MFA in place for all end-user technologies, but not on certain supplier endpoints.”

article thumbnail

TEI 283: 2020 Summit Lessons Learned – with Chad McAllister

Product Innovation Educators

After hosting the 2020 virtual summit for product managers and product VPs, I’ve been asked many times for my lessons learned: what made it great, what would I do differently, what advice I have, what I learned about launching a product, etc. 14:24] Other decisions we were happy with: Pre-recorded sessions—technology worked.

article thumbnail

2021 Engagement Benchmarks for Education Apps

Alchemer Mobile

Education was one of the hardest hit industries in 2020. Quick transitions to remote learning, usage and integration hurdles, lack of funding for new tech, and massive fluctuations in MAU all played a role in delivering a challenging year for educators and education technology across the country. Let’s start with the bad.