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511: Product insights from employee #1 after a $2.3 billion exit – with Chris Elmore

Product Innovation Educators

How product managers can foster a culture of innovation Watch on YouTube [link] TLDR In this episode of Product Mastery Now, I’m interviewing Chris Elmore, a tech entrepreneur and college professor who helped found Avid Exchange, a unicorn startup that went public in 2021. How might this change your approach to innovation?

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Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

Every single person that contributes to building a product, all of the makers in the room, we need to care about our customers, we need to make sure that what we’re building is going to work for them, and I want to introduce some ideas that will help you do that. What I saw was they were talking to customers periodically.

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Unlocking Growth Through UX Research

UX Planet

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. UX Research provides this additional layer of insight, transforming numbers into actionable insights.

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Outsourced Software Product Development: A Comprehensive Guide

Arkenea

Whether you are a startup evaluating your first development project or an enterprise looking to optimize your delivery model, this article provides clear, actionable insights to make informed decisions. Prototyping and design: Wireframes, mockups, user experience flows. Conduct unit, integration, system, and user acceptance testing.

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How to Evaluate and Implement Customer Feedback Into Your Product Roadmap

Speaker: Rebecca Notté, Product Operations Manager and Hannah Chaplin, Director of Product Marketing at Pendo

It can be a real challenge to collect, manage, and understand feedback from customers. And how can you bring the voice of the customer into projects you're already working on? Taking a proactive approach when collecting customer feedback will answer all these questions and ensure that you are building the best product.

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Resumes to Dynamic Profiles: The Career Shift You Need

UX Planet

According to a 2021 LinkedIn survey, 75% of recruiters expressed interest in more engaging, interactive tools that allow them to better understand applicants. Engagement Insights: Track views, clicks, and recruiter interactions with analytics. Personalized Branding: Customize your profile to highlight your unique style andgoals.

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The Ultimate Guide to Mobile UX Design: Principles, Best Practices, and Examples

Userpilot

How do you turn that around and deliver mobile experiences that keep users returning to your platform ? A step-by-step walkthrough of the mobile user experience design process. Mobile UX design is the process of creating efficient and enjoyable user experiences for mobile websites and apps. Theyre not the same. The bottom line?

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Feedback: The Secret to Innovating Your Product Development Process

Speaker: Liz Love, Chief Commercial Officer at ProdPad

We all struggle with stakeholder conflict, constant feature requests, failed launches, unexpected outcomes, unhappy users, and complexity. Product feedback helps you build what your customers want most while simultaneously providing a solution to the aforementioned issues. The various ways product feedback solves these problems.

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How to Work with Your Customer Success Team to Create a Great Product Feedback Experience

Speaker: Rebecca Notté, Product Operations Manager and Hannah Chaplin, Director of Product Marketing at Pendo

Throughout this series, we have been discussing ways to innovate your feedback loops, and strategies for incorporating your customers into the heart of your product development systems. It is very common for your product operation team to feel overwhelmed with the amount of customer data that is available to them.

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How a Strong Customer Engagement Strategy Can Improve the Usability of Your Product

Speaker: Hannah Chaplin, Director, Product Marketing at Pendo and Esther Edel, Product Operations Analyst at Pendo

Mobile apps are a key component to having a strong customer engagement strategy. They give companies the opportunity to directly connect with their customers while simultaneously getting feedback about their product/service. Most importantly mobile apps help companies build customer loyalty and increase sales.

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Building Product to Enhance Customer Support: The Key to Customer Retention in an E-commerce Business

Speaker: Bhavana Angadi, Senior Product Manager at Hopscotch (Demand & Growth) | Former Product Manager at Bigbasket

There are many frustrated customers who feel that basic information like returns and refunds are not accessible, and that they are not getting the customer support that they need. This begs the question: what’s the best way to increase customer retention? The best times to collect customer feedback.

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Power Hour with the Community Team at Mural

Speaker: Beth Vanderkolk, Lindsay Olson, & Amanda Peterson, The MURAL Community Team

Not only has the community offered a brilliantly collaborative space to MURAL customers, it has garnered excellent product feedback and ideation and has, in such a short time, proven itself a community worth emulating. Register now for the Power Hour with MURAL on August 24th 2021 at 9:00am PDT 12:00pm EDT. Save your spot!

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How To Design Your Next Roadmap with Data-Driven Pit Stops Masterclass

Speaker: Sonia Singhal, Product Manager at eBay

Are we even gaining any new insight into the data we are receiving? How to incorporate your old data with your new data properly based on your end user's needs. April 29, 2021 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm GMT How do we know we are testing the right thing? Ways to generate value from your current testing methods.

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How Customer-Centric Feedback Loops Can Evolve Your Product Process

Speaker: Nickey Skarstad, Director of Product at Duolingo

An essential product truth that every product builder is taught is that regular, high quality customer feedback helps you build better products. There are many ways to center customer feedback into your processes, from goal setting on down to sprint planning. The best ways to decipher different types of feedback.

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Building Products Your Customers Love with Empathy and Human Insights

Speaker: Lija Hogan, Customer Experience Consultant at UserTesting & Daniele Hohol, Senior Product Manager at UserTesting

Without the customer’s perspective these teams often end up wasting time and resources building features that customers don’t use. We'll provide examples as well as tangible tips for building customer empathy without delaying your design process. July 22nd, 2021 at 12:30 pm PDT, 3:30 pm EDT, 8:30 pm GMT