Intercom, Inc.

MARCH 15, 2021

This year, the theme of International Women’s Day was #ChooseToChallenge, and we marked the occasion with a week-long program of events and discussions organized by our employee resource group, InterWomen. Lu and Sara are two of the leads of InterWomen, one of Intercom’s employee resource groups. . Representation matters.

Weak Development Team 209

Weak Development Team Leadership Technical Review Engineering 209

Modus Create

OCTOBER 6, 2021

That’s not to say that legacy technology isn’t a relevant factor anymore. Multiple industries employ outdated software in their core operations and only consider modernization when a critical technology in their stack becomes unsupported (for example, an older version of Java or PHP is sunsetted). Paying off technical debt.

Technical Review 98

Technical Review Reporting Tools Software Review User Testing 98

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. The biggest, in August, we turned 10.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. New in – Best New Product Management Books in 2021. Interviewing users and customers.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Gainsight

JUNE 10, 2021

Some of our speakers conducted presentations from great distances, others, especially our keynote speakers, were present at August Hall in San Francisco on June 9th and 10th, 2021. We are beyond elated to announce the 2021 GameChanger Awards! There was especially tremendous excitement around our GameChanger Awards.

Feedback Software 52

Feedback Software Reporting Tools Customer Communications Data Visualization 52

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

The Product Coalition

JULY 26, 2022

According to the data from Chain analysis, the market capitalization of NFTs has reached USD 41 billion by the end of 2021. Due to such an overwhelming craze, many NFTs platforms have also been developed to benefit users and provide them with unique experiences. What is DAO? blockchain.

Technical Review 115

Technical Review Systems Review Government Customer Experience 115

PMLesson's Ace the PM Interview

DECEMBER 1, 2021

Product management is one of the fastest-growing jobs in tech today, and that growth doesn't look to be slowing down anytime soon. Product managers are responsible for organizing and guiding the development and shipping of products at every stage of their lifecycle. For this reason, product managers are often called "mini-CEOs."

Technical Review 52

Technical Review Analytic Tools Feedback Software User Testing 52

The Product Coalition

OCTOBER 20, 2021

Corporate venturing exploded in the first half of 2021, but it isn’t new. Fast forward to 2021, and there have been some notable recent developments that show a lot of activity and new entrants but domination by technology companies: A record spike in corporate venture funding from $40.4B in the first half of 2021.

Technical Review 109

Technical Review User Testing Data Visualization Strategy 109

UX Studio: Product Management

JANUARY 8, 2021

As an expert app designing company, we have prepared an in-depth overview of the top app design agencies to work with in 2021. How much it will cost to design a mobile app in 2021. As a digital product agency, it strives to help clients with branding, positioning, web and app development, copywriting, and information architecture. .

Research Software 72

Research Software User Testing Product Research Artificial Inteligence 72

PMLesson's Ace the PM Interview

NOVEMBER 10, 2021

As you can imagine, being one of the biggest tech companies, this engineering internship program is a favorite for many students. A big focus of the internship program is giving opportunities to those students from historically underrepresented groups in the field. BOLD stands for Build Opportunities for Leadership & Development.

Technical Review 52

Technical Review Feedback Software Customer Experience Engineering 52

Userpilot

SEPTEMBER 8, 2021

For the more tech-savvy product marketers out there, you can signal the task completion to your onboarding software by creating a custom event called "Task XYZ is complete." If you're a web developer with significant coding knowledge, you now have enough knowledge to go away and build a product tour for your own business!

Analytic Tools 81

Analytic Tools Feedback Software Onboarding KPIs Software Review 81

Product Talk

AUGUST 4, 2021

During our coaching session, we reviewed their work and iterated on it as needed. That led to me developing the recruiting automation tactics that I wrote about in the book. Coaching was a nice-to-have that accelerated their progress and allowed them to develop advanced skills. Some teams would get stuck on opportunity mapping.

Product Research 261

Product Research Books User Testing Research Software 261

PMLesson's Ace the PM Interview

MAY 19, 2020

Thus, companies have developed entry-level product management roles, known commonly as Associate Product Management (APM) roles. The original APM program was developed in the early 2000s by then-Google product manager Marissa Mayer. First, a recruiter will review your resume. The short answer is "it depends."

User Testing 98

User Testing Analytic Tools Product Management Product Manager 98

Userpilot

APRIL 30, 2021

Classically, SEO is broken down into the following sub-areas: Technical SEO: includes ensuring pages are indexed, creating site maps, Knowledge Graph optimization and improving site speed. Userpilot has had success with building its own Facebook group , for example. Common linkbuilding tactics include: Guest posting. Event marketing.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Johanna Rothman

MAY 26, 2023

January 2020-March 2021 I started the first consulting cohort in January 2020. I offered another cohort in March 2021, after I'd written and reorganized most of the material. In the fall of 2021, I asked for technical review on the book. And I discovered a big problem—I confused my reviewers.

Consulting 92

Consulting Books Workshop Technical Review 92

Usersnap

SEPTEMBER 20, 2021

Customer feedback is a critical business concept that helps you understand your customers, and can help with building a loyal customer base, doing proper product development, and driving innovation. Follow-up With Tool Reviews 2. Also, if you tag them into multiple groups, the spamming can get out of control. Hope you’re ready!

Feedback Software 52

Feedback Software Research Software Reporting Tools User Testing 52

Gainsight

MARCH 10, 2022

In the 2021 season of The Game Changer Podcasts, Gainsight’s Adam Joseph, Regional Vice President-EMEA, pulled out all the stops for his listeners. The season’s guests were a global group with a passion for all things CS. She developed a process based on the Ten Laws of Customer Success and applied it to Employment Success.

Customer Feedback 59

Customer Feedback Reporting Tools Customer Experience User Testing 59

Userpilot

SEPTEMBER 23, 2021

Our State of SaaS Onboarding report for 2021 found that 96% of SaaS businesses are using at least 1 in-app onboarding element. Outlining the next steps, such as reviewing some dummy data. It would hardly make sense to offer both groups exactly the same experience. At Userpilot, we talk to a lot of SaaS companies.

Analytic Tools 79

Analytic Tools Onboarding KPIs Customer Experience User Testing 79

The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. This rapidly evolving digital technology can analyze more data with greater precision than humans. In 2021, the AI transformation in the marketing market was projected to be worth $15.84

Data Visualization 103

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 103

Userpilot

JULY 13, 2021

Given how much time and money you’re spending developing new product features, it would be a great shame to have nobody want to use them. They ask their new clients directly which group they belong to, right at the outset, so that they can attend to the needs of each user accordingly. Speed is of the essence here. Get a demo today!

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

JULY 26, 2021

In the beginning, software was expensive and purchase decisions were made by highly technical executives. There was a big focus on how the software would fit into the company’s existing tech stack. You can also choose to add an onboarding checklist that groups different events together to improve user activation. Data analysts.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

UX Studio: Product Management

SEPTEMBER 16, 2021

We have reviewed Berlin design studios’ competency, portfolios, and experience to define the best web design Berlin companies to work with. . As a design studio that often works with international companies, we’ve developed a remote collaboration process that lets us work effectively with our clients. Phoenix Design.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 89

Research Software UX Feedback Software User Testing 89

Product Talk

SEPTEMBER 1, 2021

It just involved coordinating with the designer and tech lead, getting access to customers and prospects to start interviewing , and putting time on everyone’s calendars to do the actual work of opportunity mapping , creating interview snapshots, and deciding which solutions to pursue. Adapting Communication Formats to Each Stakeholder Group.

Product Research 217

Product Research User Testing Technical Review Data Visualization 217

Intercom, Inc.

SEPTEMBER 30, 2021

That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021. How can you develop the technology while making sure it really gets to the people who need it the most and has an actual impact on their lives? What was that like?

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

PMLesson's Ace the PM Interview

OCTOBER 20, 2021

This career path is great for those who are technically inclined, but who also love people, processes, and project management. As with all technical/managerial roles, an EM's job will vary across companies and even across teams. When you're done, review the below list of questions to get a sense of what'll be asked.

Engineering 52

Engineering Weak Development Team Reporting Tools Feedback Software 52

The Product Coalition

JUNE 21, 2021

we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities. The distinction between the two terms tends to get blurred, and it’s because the definition of each term is fluid and changes as different technologies become more or less relavant over time.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Antwak Blog

FEBRUARY 15, 2021

But it is equally important to do so as an individual for developing and strengthening your own brand identity and story. . Therefore, the learning curve is steep since the talk revolves around industry-specific insights, strategies, trends, and technological advances. The means to this “edge” is search engine optimization (SEO).

Data Visualization 52

Data Visualization Analytic Tools Marketing Research Software 52

Antwak Blog

FEBRUARY 15, 2021

But it is equally important to do so as an individual for developing and strengthening your own brand identity and story. . Therefore, the learning curve is steep since the talk revolves around industry-specific insights, strategies, trends, and technological advances. The means to this “edge” is search engine optimization (SEO).

Data Visualization 52

Data Visualization Analytic Tools Marketing Research Software 52

The Product Coalition

OCTOBER 6, 2021

Ambitious growth plans often require addressing new customer needs, entering new markets, selling dramatically different products or applying new technology. Usually, it starts with an insight into a market, customer problem or new technology. New Venture Design is not a linear process due to the uncertainty that you’re dealing with.

Product Research 134

Product Research Research Software Technical Review Software Review 134

NextBigWhat

DECEMBER 25, 2020

They tend to provide an overview of the different phases of a product getting developed. Wrike suits a vast range of businesses, from finance and technology to advertising. Craft is gaining in popularity immensely due to its seamless interface. URL – [link]. Starting Price -Free (up to 5 users). URL – [link].

Feedback Software 52

Feedback Software Data Visualization Reporting Tools Roadmap 52

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. Apart from providing an in-depth overview of the Sacramento web design group, we’ve collected a few frequently asked questions clients ask while looking for a design partner. Capitol Tech Solutions. Wasted time means lost opportunities.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Product Talk

JANUARY 19, 2022

2020 and 2021 brought many changes to my business. Here’s one review from a Continuous Interviewing course participant. Advances in technology are allowing us to grow our class sizes without compromising the student experience. For the past few years, I’ve shared my reflection and plans in the first post of the year.

Product Research 193

Product Research Workshop Weak Development Team Books 193

Gainsight

AUGUST 10, 2020

The CxO Summit is where the greatest strategic thinkers and most energetic group of customer success and product thought leaders get together, escape, and dig-in to the topics that are most important to them and their companies. This year, we would have to become more creative, thoughtful, and technically-savvy than ever before.

Technical Review 59

Technical Review Feedback Software User Testing Software Review 59

PMLesson's Ace the PM Interview

MAY 19, 2020

Thus, companies have developed entry-level product management roles, known commonly as Associate Product Management (APM) roles. The original APM program was developed in the early 2000s by then-Google product manager Marissa Mayer. First, a recruiter will review your resume. The short answer is "it depends."

User Testing 52

User Testing Analytic Tools Product Management Product Manager 52

Product Talk

SEPTEMBER 20, 2023

It felt like 10+ years of experience, from customer development to Jobs Theory all in one actionable package. At some point, the collection of digital stickies hit a critical mass and I started to group and categorize them. When I’m reviewing things with business stakeholders, I tend to go very low tech,” says Drew. “I

Data Visualization 248

Data Visualization Analytic Tools Research Software Product Research 248