Userpilot

JULY 6, 2022

In this article, you'll learn everything you need to know about revenue churn and how to reduce it. In 2022, the SaaS churn rate benchmarks for user churn rate and revenue churn rate are 5.9% This doesn't require any coding. Want to build an in-app resource center without coding? Now let's get started!

Onboarding KPIs 91

Onboarding KPIs Customer Experience Customer Feedback Software Review 91

Intercom, Inc.

JUNE 13, 2022

We’ve added three new updates to Surveys: advanced reporting, branching logic, and triggering Surveys via code in your mobile app. To explore our new reporting capabilities, check out our help center article here. To learn more, check out our help center article. Learn how to get started in this help centre article.

Data Visualization 197

Data Visualization Product Research Reporting Tools Feedback Software 197

Usersnap

JUNE 24, 2022

Positive review response examples provide proof to the entire audience that your business is reliable. If you only reply to negative reviews, that’s all prospective customers will see and it will give them a bad first impression of your company. For this reason, businesses have an obligation to reply more to negative reviews.

User Testing 52

User Testing Feedback Software Customer Feedback Software Review 52

Gainsight

APRIL 21, 2022

Every year Gainsight loves to give our customers and community the best of what we have for resources, including events, webinars, articles, ebooks, and more. In a recent MIT Review article and Business Lab podcast, it was proudly announced that “A customer-centric approach is key in a post-pandemic world.”

Data Visualization 52

Data Visualization Customer Feedback Customer Experience Webinar 52

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Besides, we answer the following popular questions in this article: How much does it cost to work with a Webdesign Wien agency? Website and software development company in Vienna.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Userpilot

SEPTEMBER 21, 2022

This article provides a detailed guide to help you find the best knowledge-base software solutions so you can provide frictionless experiences to your customers. Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. But how can you make use of it?

Analytic Tools 89

Analytic Tools Feedback Software Reporting Tools Data Visualization 89

Userpilot

DECEMBER 9, 2021

Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article. And as they do so, they may show little restraint in venting their dissatisfaction in reviews and on social media.

Research Software 95

Research Software Feedback Software Analytic Tools Positioning 95

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 89

Research Software UX Feedback Software User Testing 89

freshtrax

NOVEMBER 9, 2023

Original Article Published in Japanese on Aug 03, 2023. Although the amount of investment in startups has begun to decrease in 2023 due to the declining macro environment, a large amount of funding was raised between 2021 and 2022. No one will use financial accounting software that cannot produce correct figures.

Technical Review 59

Technical Review Startups Data Visualization Systems Review 59

PMLesson's Ace the PM Interview

DECEMBER 13, 2021

To help figure out which internship program (and workplace more generally) is right for you, we created this list of the 8 best tech internships in 2022. To learn more, be sure to read our article about getting an internship at Google here. Even so, it is always invaluable to review and study previously asked interview questions.

Technical Review 52

Technical Review Research Software Feedback Software Software Review 52

Userpilot

JULY 21, 2022

In this article, we will be covering everything you need to know about customer experience automation. You will also learn some tips and strategies to create better automation, plus top CXA tools to try in 2022. The best CX automation tools to try in 2022 are Userpilot, Synthesia, and Qualaroo. Let’s get started! The best part?

Feedback Software 84

Feedback Software Reporting Tools Customer Experience Data Visualization 84

Product Talk

NOVEMBER 16, 2022

Teresa shared this goal at the beginning of 2022 when describing her plans to scale the impact of Product Talk. Because it was a permanent install, we also became a beta test site for new software updates, so I was filing bug reports and giving feedback and opinions about the software. It was a great fit. This was around 2005.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Gainsight

FEBRUARY 18, 2022

In a February Human Resource Executive article , those who leave their current jobs look for fairness and equity, flexibility in work, geographic salary considerations, compensation of new versus established employees, and investments for different employee segments. Who Is UiPath and What Do They Do Best? The Creative CS Team You Build.

Technical Review 97

Technical Review Customer Experience Customer Feedback Software Review 97

The Product Coalition

JULY 10, 2023

Product managers have the unique opportunity to extend their software products, integrate with external tools, and organically grow the product’s audience. In this article, we will: Explore the emerging trend of driving product growth through community activation and consumer-generated marketing. Banners are also used as ad creatives.

User Testing 82

User Testing Feedback Software Analytic Tools Data Visualization 82

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. We’ve gathered a list of articles, videos, and podcasts you can check out: Score Your Company’s SOC 2 Readiness. Start early.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

SEPTEMBER 7, 2022

Minimum Viable Products: Why You Should Test Before Investing In Ideas Let’s analyze the advantages of MVP-based software development. You can successfully prevent these problems by starting software development with a Minimum Viable Product (MVP). The first version of Buffer is a good software example of a MVP.

User Testing 125

User Testing Feedback Software Research Software Product Research 125

Usersnap

JUNE 30, 2022

If you need an intro on product-led growth, this article is a great place to start! If you want to know how we built a product feedback software that served not only our needs, but product managers along the way, take a gander at the link above^. The post Product-Led Growth: The Best SaaS Scaling Approach in 2022 ????

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Userpilot

DECEMBER 19, 2022

Today’s article is going to discuss the onboarding phases and their importance for product adoption. It can be as simple as using a UI element like the one below to ask for a positive review on any platform of your choice. Modal asking for a customer review. Below is a list of some of the best onboarding software in the market.

Analytic Tools 93

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 93

Product Talk

FEBRUARY 2, 2022

This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. Ellen took the engineers through several activities, including reviewing interview notes and an opportunity subset before brainstorming, grouping, and dot voting on the solutions to explore.

Product Research 232

Product Research User Testing Engineering Testing 232

Userpilot

OCTOBER 4, 2022

In this article, we handpicked retention examples from some of the most successful SaaS companies in the world. You’ll also learn how to use customer retention software to maximize your retention game. Software companies can’t afford to joke with retention ; it’s literally the lifeblood of the SaaS business model. Here’s why….

Feedback Software 88

Feedback Software Customer Experience Customer Feedback Data Visualization 88

Userpilot

DECEMBER 6, 2022

In this article, we will cover the customer experience metrics that reflect users’ perceptions of your brand and how you can improve their experience. In 2022, the benchmark for computer software was 79%, which means 79 out of every 100 users gave you a positive score. Customer Effort Score (CES). Reward loyal customers.

Customer Experience 90

Customer Experience User Testing Customer Feedback Data Visualization 90

PMLesson's Ace the PM Interview

JUNE 19, 2022

That's why we wrote this article, to help give you a better sense of the cloud architect career path in 2022. To learn more about the role of a cloud architect, be sure to check out our article below: What Does a Cloud Architect Do? The typical salary for a software developer is $106,220/year.

Reporting Tools 52

Reporting Tools CTO Research Software Technical Review 52

Gainsight

NOVEMBER 1, 2022

This article was originally published in Built In. . And while the economic and geopolitical uncertainty doesn’t look like it’s going away anytime soon, I’m making a bold prediction about the future of SaaS: 2022 will not be a repeat of 2008. appeared first on Gainsight Software. Previous tough times have improved SaaS.

Feedback Software 52

Feedback Software Customer Experience Technical Review User Testing 52

PMLesson's Ace the PM Interview

MAY 16, 2022

This article is part of our series on Security Engineering. If you're interviewing for engineering roles, don't miss our Complete Software Engineering Interview Course. In this article, you'll learn: What Is a Security Engineer? 🔓 Hey there! The cybersecurity field is booming.

Reporting Tools 52

Reporting Tools Engineering Technical Review Software Review 52

The Product Coalition

MARCH 25, 2022

In this article, we’ll discuss the current state of the fintech market, the occurring trends for 2022 and beyond, and the number of resources needed for a successful project. Regtech apps Regulatory technology (or Regtech) is software that helps companies stay in compliance with all regulatory and legal statements.

Research Software 116

Research Software Feedback Software Reporting Tools Data Visualization 116

The Product Coalition

AUGUST 12, 2020

In this article we talk with Gibson about his work at Konduit AI and the potential for AI implementation in the SE Asia market. Basically, pre-configured hardware and software for running AI applications supported by Konduit. JavaCPP : Software that provides efficient access to native C++ inside of Java.

Reporting Tools 80

Reporting Tools Research Software Artificial Inteligence Data Visualization 80

The Product Coalition

DECEMBER 21, 2021

Source: designed by alconost.com Since 2004 Alconost has been providing professional audio, video, and text content localization services for games, apps, other software, and websites. So does that mean there’s already localization software on the market that uses machine translation? Interesting. Why not do the same for other apps?

Artificial Inteligence 126

Artificial Inteligence Analytic Tools Data Visualization Weak Development Team 126

Atlassian

JANUARY 21, 2022

Now more than ever, performance reviews provide an important opportunity to launch candid conversations about future goals. By sharing the written review ahead of time, managers can set the foundation for positive communication. And somehow, so do performance reviews. Writing your self assessment for 2022.

Software Review 123

Software Review User Testing Construction Product Research 123

Userpilot

MARCH 23, 2022

In this article, I’ll briefly go over what Net Promoter Score (NPS) survey is and how to calculate it. The 2022 NPS benchmark for SaaS is 41. Reach out to promoters to ask for reviews or recommendations. Ask promoters for more in-depth reviews using an in-app slideout. All without coding or using CSS.

Product Research 88

Product Research Feedback Software Analytic Tools Research Software 88

Userpilot

OCTOBER 18, 2021

There are eight SaaS trends in 2021 that you should be aware of: vertical SaaS, platform unbundling, micro SaaS, artificial intelligence and machine learning, low code (or no code) approach, SaaS integration, mobile optimization, and centralized analytics. billion in 2022. What exactly is SaaS? billion in 2021 and $145.4

Analytic Tools 87

Analytic Tools Feedback Software Research Software Onboarding KPIs 87

Userpilot

AUGUST 16, 2022

Let’s dive into this article to find the perfect goal-setting framework to grow your product. For example, your goal could be to boost sales by 20% by the end of December 2022. Overarching goal: Design the prototype of a new core feature by November 30, 2022. Feedback: Provide regular performance reviews.

Feedback Software 92

Feedback Software Research Software Framework User Testing 92

Usersnap

FEBRUARY 23, 2022

In this article, we’ll define SaaS product management, PLG, and how the two connect. Finally, we’ll leave you with some best practices while on the job for SaaS product managers in 2022. 8 Traits of Effective, PLG-Minded SaaS Product Managers Best Practice Checklists for SaaS Product Management in 2022.

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. Product Marketing tools that can add real value to your business do exist, but finding the right software in such a noisy environment can be challenging. You can also set your growth goals. Primary Features.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

MARCH 10, 2022

In this article, we’ll look at the key retention metrics and what tactics you can use to improve retention. As a Harvard Business Review study showed, it’s 5-25 times more expensive to acquire new users than to retain existing ones. Suppose you had 120 customers on January 1, 2022. So, let’s dive in!

Feedback Software 94

Feedback Software Analytic Tools Customer Experience Customer Feedback 94

eG Innovations

DECEMBER 15, 2022

Gartner Magic Quadrant for Application Performance Monitoring and Observability, June 2022. But these applications had been working well for over a year and no update, patch or code change had been applied to the application recently. The resource increase is not due to a change in traffic. Lessons Learned.

Reporting Tools 59

Reporting Tools Strategy Systems Review Software Review 59

The Product HQ

FEBRUARY 1, 2023

In this article, we outline the differences between a group product manager and a principal product manager, while exploring in detail the responsibilities, salaries, skills, career path trajectory, and certifications for each role. But what distinguishes these roles from each other? How do you determine which path is right for you?

Product Management 52

Product Management Product Manager Certifications User Testing 52

UX Studio

AUGUST 30, 2023

At UX studio, we started our journey to shift our mindset and learn about the basics of Inclusive design and accessibility around 2022. However, when I first read Janey Lee’s article about the conscious uncentering of her design practice at Spotify, I realized that we are merely scratching the surface.

UX 58

UX Research Software User Testing Product Research 58