Alchemer Mobile

DECEMBER 21, 2022

The concept of retargeting mobile customers is not a new idea by any means, but few brands practice it successfully. Truly powerful mobile customer engagement comes from hyper-specific brand interactions. Communicating with both through the same message does neither group any good.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Mixpanel

JANUARY 13, 2021

A year from now, on Jan 1, 2022, we’ll remove the Messages & Experiments feature from Mixpanel. New messaging integrations , including a list of preferred partners offering discounts for getting started. Resources for Messages & Experiments users during the transition. Future considerations.

Data Visualization 69

Data Visualization Analytic Tools Messaging User Testing 69

Alchemer Mobile

DECEMBER 8, 2022

Ideally, the Love Percent is also a metric that can be tracked over time and over version history to gauge how incremental updates to the app impact the customer’s experience or used as a segmentation tool to message fans and critics in a different manner. What can we learn from this, and what should we do? We call this the “silent majority.”

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? Defining different user segments allows you to design, trigger, and automate experiences and messages around different use cases, enhancing your customer relationships in return. #5 and enables you to define your own custom events and triggers. Get a demo to find out how.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

MARCH 18, 2022

Wondering what product success metrics you should use in 2022? Companies use various metrics to measure product success and understand how their product is impacting their revenue, profitability, and brand image. To improve your MRR, use contextual in-app messages to communicate with your users just when they need it.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Alchemer Mobile

DECEMBER 21, 2022

The concept of retargeting mobile customers is not a new idea by any means, but few brands practice it successfully. Truly powerful mobile customer engagement comes from hyper-specific brand interactions. Communicating with both through the same message does neither group any good.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130

Gainsight

AUGUST 26, 2022

Pulse 2022 may be over, but the impact is just beginning. This year, for the first time ever, the focus of the event expanded beyond customer success to include speakers, sessions, and attendees from product and community. Here are five important learnings from Product professionals during Pulse 2022. .

Feedback Software 52

Feedback Software Customer Experience Fractional CTO Customer Feedback 52

Userpilot

MARCH 7, 2022

Sadowski is the founder and CEO of Brand24 , a social media monitoring solution that provides instant access to brand mentions across social, news, blogs, and more. Brand24 wasn’t the first brand monitoring tool in the market, but they were determined to stand out from the crowd with the best Product Experience. How it started.

Analytic Tools 134

Analytic Tools Data Visualization Reporting Tools Technical Review 134

freshtrax

AUGUST 9, 2022

On August 9, 2022, btrax celebrates its 18th anniversary! The btrax San Francisco office plans fun events when staff members from the Tokyo office travel to the SF office. The btrax office in Tokyo has a rooftop that can be accessed for small events. btrax is serious about its events, especially Halloween every year.

Workshop 105

Workshop Events Presentation Travel 105

Userpilot

JANUARY 5, 2022

Good onboarding software will let you send messages to your users in-app in all sorts of ways. So without further ado, here is our list of the best onboarding software for 2022. The Paths feature is especially valuable, allowing SaaS companies to visualize all the possible routes in and out of a particular product event.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

Userpilot

JUNE 25, 2022

Multi-Language SupportBehavior-responsive Messaging. If you want to fully customize your onboarding flows to match your branding, then you’ll need to have prior knowledge of CSS. Present the right message at the right time. Basic customization events are only available within the application. Visitor Information.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

Usersnap

SEPTEMBER 29, 2022

In 2022, the competitive strategy is not as much about analyzing the market opportunities but focusing on the satisfaction of customers. Since the product itself plays a much more critical role in revenue compared to customer service, sales, and branding. Listen to your customers. Perceptual Mapping.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

DECEMBER 19, 2022

Your initial onboarding is critical because it’s the first interaction a customer has with your brand. Use popups, tooltips, and other forms of in-app messaging to prompt feature discovery and adoption. Your power users will be excited to help promote your brand. Avoid friction like unclear messaging, long forms, etc.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

JUNE 27, 2022

There are seven common channels for developer marketing: in-app guidance , in-app knowledge bases , blog posts, tech events, Stack Overflow forum, Slack, and Hacker News. For instance, a marketing message for a developer will not apply to a product manager. Developer event attendees. Tech events and conferences.

Weak Development Team 52

Weak Development Team Development Marketing User Testing 52

Product Innovation Educators

FEBRUARY 13, 2023

These projects are most often about creating world-class experiences in corporate visitor centers, museums, theme parks, and live events. I was able to combine the education I got writing and telling stories with telling stories at theme parks, museums, and brand experiences around the world. This is where you internalize the message.

Customer Experience 113

Customer Experience Artificial Inteligence Feedback Software Data Visualization 113

Mind the Product

DECEMBER 4, 2017

Gartner predicted that by 2022, most people in mature economies will consume more false information than true information. It means your marketing team can also reliably message the Twittersphere and send out the necessary collateral to the rest of the customers who are not affected, reassuring the base and protecting brand value.

Data Visualization 149

Data Visualization Development Artificial Inteligence Customer Experience 149

Userpilot

JULY 24, 2023

For your launch to be successful, you must carefully identify the best time to launch, build hype around the launch event, leverage social proof to drive marketing, and work with a detailed checklist. It includes every action and event designed to build awareness and excitement around a new product and ensure it achieves early success.

Product launches 98

Product launches User Testing Product Research ChatGPT 98

Userpilot

MARCH 11, 2022

Conferences and events help you keep up with the latest industry trends and develop your network. We find the Product Drive Conference , the Product Folks events, and ProductCon particularly worthwhile. Best product management conferences and events. launch new features to the right user segment with contextual in-app messaging.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Mixpanel

OCTOBER 27, 2021

We make it very easy to generate marketing and social media videos,, so businesses can promote their brand and expand their online presence as much as they want or need to. Members of our business plan can power their video projects with footage from the latest real-time events, celebrities, sporting events, news, and more.

Customer Experience 98

Customer Experience Data Visualization Reporting Tools Research Software 98

Intercom, Inc.

DECEMBER 21, 2021

Thank you all for listening over this past year – we hope you enjoy this episode and we’ll see you in 2022. Make sure you don’t miss any 2022 highlights by following Inside Intercom on iTunes , Spotify , or grabbing the RSS feed in your player of choice. Lessons learned on leadership with Karen Peacock and Leandra Fishman.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Userpilot

NOVEMBER 8, 2022

That’s exactly what Peep Laja, the Founder and CEO of CXL and Wynter , talked about in his presentation at the 2022 Product Drive Summit ! This will boost customer loyalty to your company and brand. Wynter is a message-testing platform that allows you to collect feedback from B2B customers. Custom events in Userpilot.

Product Research 98

Product Research Feedback Loop User Testing Feedback Software 98

Userpilot

SEPTEMBER 2, 2022

8 Best customer education platforms for SaaS in 2022. The resource center created with Userpilot is totally customizable, in the sense that you can choose your knowledge base design and structure, and create a help center that feels unique to your brand. UserGuiding branding on the basic plan. Messages—for in-app communication.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

JUNE 20, 2022

A cancellation email is a type of transactional email triggered when a user cancels their paid subscription, contract, or event. Use product tours, in-app messages , checklists, and microvideos to explain the product’s benefits and provide instructions. Your [Insert brand name] account is expiring in 5 days!

Analytic Tools 52

Analytic Tools Feedback Software Customer Feedback Data Visualization 52

Gainsight

JULY 7, 2021

Meanwhile, Pulse the conference graduated from a ballroom in 2013 to a full takeover of the Intercontinental Hotel in 2014 , San Francisco’s Pier 48 in 2015 , the Oakland Convention Center in 2016 and 2017 , the San Mateo County Events Center in 2018 , and finally to the venue it was truly meant to call home, San Francisco’s Moscone Center, in 2019.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

UX Studio

AUGUST 30, 2023

Time changes us, knowledge changes us, certain life events and our environment change us. At UX studio, we started our journey to shift our mindset and learn about the basics of Inclusive design and accessibility around 2022. How does it contribute to your brand awareness and also trust?

UX 58

UX Research Software User Testing Product Research 58

The Product Coalition

SEPTEMBER 23, 2023

Fast forward to mid-2022, and it has exploded to a staggering $3 billion. Curated NFT Marketplaces: The Elite Showcase Curated marketplaces offer a handpicked selection of NFTs, often from renowned artists and brands. Create social media groups, host virtual events, and seek partnerships with other NFT projects.

Research Software 122

Research Software Analytic Tools Feedback Software Data Visualization 122

Userpilot

JUNE 2, 2022

As of 2021, the SaaS market was worth approximately USD 123 billion and is predicted to rise to USD 145 billion in 2022. It covers the user journey, starting from the initial AHA moment when the user realizes your product’s value and activates to the point where they sign into the ‘Pro’ plan and become brand advocates.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Intercom, Inc.

FEBRUARY 3, 2022

He’s written New York Times best-selling books such as Talk Triggers and Hug Your Haters , hosted and spoken in hundreds of events, and founded Convince & Convert , a digital strategy consulting firm that helps businesses gain and keep more customers. I suppose there’s nothing better than hearing that message and that story.

Customer Experience 223

Customer Experience User Testing Product Research Research Software 223

Userpilot

MARCH 22, 2021

To do this, you can pass custom events or just tag features on your UI – no coding required. Moreover, you can customize the color theme for your experiences to suit your brand image. Userpilot helps you perceive feature usage of different customer segments at each point in a customer’s journey.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Intercom, Inc.

NOVEMBER 2, 2022

In 2022, there are countless ways to reach your customers. . Supporting your customers with the right message, in the right place, at the right time, means taking advantage of omnichannel communication. Create a seamless brand experience. Despite all of these leaps forward, email remains a constant in customer communications.

Customer Communications 118

Customer Communications Customer Feedback Customer Experience Data Visualization 118

Business of Software Conference

FEBRUARY 16, 2021

You’ve been coming very regular in that regularly to the US event and also to the European one. Virtual Events. And we’ve also learned some that there are some things that just work really beautifully online in a way that you can’t get in a physical event, but like not lobsters, they don’t come jumping out there.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Intercom, Inc.

DECEMBER 18, 2018

Plain and simple, email marketing is the tactic of sending marketing messages via email. Researchers predict that by 2022, each user will have close to two email accounts, as more people get a work-only email address. Promotions for upcoming webinars, events and other new resources, like our books. Personalized messaging.

User Testing 150

User Testing Analytic Tools Customer Experience Research Software 150

Intercom, Inc.

JANUARY 20, 2022

Since then, in anticipation of Intercom’s R&D plan for 2022, we started looking at our internal cadence of productivity and kicked off a project to evaluate each process from ideation to shipping. This is our first episode of 2022. One of the things we sat down to do at the very end of last year was plan out 2022.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Userpilot

NOVEMBER 6, 2023

Increase upsells with contextual upgrade in-app messages. Growth-focused companies pay less attention to acquisition and more to retention because they understand retention has ripple effects—satisfied and loyal customers become your brand advocates , bringing new users through word of mouth. Then, multiply by 100.

Onboarding KPIs 103

Onboarding KPIs User Testing Feedback Software Analytic Tools 103

Userpilot

AUGUST 15, 2023

For a successful launch campaign, you’ll need to A/B test your messaging and test your product ahead of launch day. This is your time to create events, press releases, email marketing campaigns , ads, blog content, social media posts, etc., First, you’ll need to create multiple messages. for measuring success.

Product launches 98

Product launches User Testing Feedback Software Research Software 98

Userpilot

MAY 8, 2023

As of the time of writing (end of 2022), Appcues has removed its onboarding templates – without really replacing them with another solution. Track UI engagement with Events Explorer which allows you to tag elements without coding. Reduce adoption friction with in-app messages called Smart Tips.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

NOVEMBER 24, 2023

Some impressive functionalities offered by this tool to help you achieve your goals include user onboarding, in-app support, funnels, event tracking, in-app surveys, and survey analytics. It’s so easy to create custom segments and send branded feature tips. What is UserIQ used for?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52