Intercom, Inc.
OCTOBER 5, 2022
Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. It was kind of the luck of the draw.
PMLesson's Ace the PM Interview
DECEMBER 13, 2021
To help figure out which internship program (and workplace more generally) is right for you, we created this list of the 8 best tech internships in 2022. The BOLD (Build Opportunities for Leadership & Development) is meant for those business and marketing-related roles. This is not necessarily a bad thing by any means.
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The Product Coalition
FEBRUARY 27, 2022
By the way, while the tips here address specific challenges that product leaders face, many of them would apply to any kind of leadership position, and even to non-leadership positions, so feel free to forward it to friends who are currently on the move. and in product leadership positions there is so much of it!
The Product Coalition
DECEMBER 11, 2023
Arik’s translates into a more strict and result-oriented, and mine is more about empowering my employees and developing their skills so that they can eventually perform at a higher level. And regardless of how empowered your teams are, they still need guidance. Marty Cagan’s Empowered introduced the concept of empowered teams.
Intercom, Inc.
DECEMBER 21, 2021
Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.
The Product Coalition
MARCH 13, 2022
Because over time, the Structured Data group (that I was Head of Product at) developed smarter, AI-based systems, that were meant to replace the back-office work or make it more efficient and create a better product catalog at the same time using things only machines can do. The superpower became a weakness. We all do it all the time.
Gainsight
JUNE 11, 2021
The Key to Customer Success: Leadership with Jay Nathan, Chief Customer Officer at Higher Logic and Co-founder of Gain Grow Retain at Higher Logic. Team Up with Sales to Drive Revenue with Kristen Hayer, Founder & CEO at The Success League. It begins with identifying and developing outcomes. Human-First Customer Success.
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