UX Planet

JUNE 30, 2025

Source: McKinsey Global Surveys on the state of AI The years 2023–2024 saw an explosion of interest in generative AI (GenAI) — AI that can produce human-like text, code, images, etc. For instance, a 2024 Statista study noted generative AI usage in financial services jumped to 52% of firms actively using it (up significantly from 2023).

Data Visualization 73

Data Visualization Banking Reporting Tools Analytic Tools 73

Lenny Rachitsky

DECEMBER 12, 2023

I want to grow my product Growth strategy The Racecar Growth Framework Choosing your north-star metric 🎖️ Winning at SEO (plus podcast ) 🎖️ Winning at content-driven growth Picking a wedge Come up with growth ideas Growth ideas Generating buzz Optimize funnels Improving retention Improving conversion Increasing virality (..)

User Testing 106

User Testing B2C Product Research B2B 106

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. P.S. Keen to get ahead of the competition in 2023?

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

UX Planet

JANUARY 12, 2024

OpenAI recently released a long-awaited store for GPTs. Now, ChatGPT Plus subscribers can access a collection of GPTs created by different users. And identify both the positive and negative sides of the product. So, there is no way to rely on other people’s options when evaluating the GPT. History of questions.

UX 98

UX ChatGPT Finance Research Software 98

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. Finally, if you’re looking for new ways to test pricing and positioning before releasing a new product or feature, this tool could really help. Enjoy the rest of your week!

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Fast service” may be seen as favorable in banking and take-out restaurants but not at all positive for fine dining experiences.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

Userpilot

AUGUST 15, 2023

Product’s value proposition A good value proposition is key to your product’s positioning or messaging. Each message may adopt a different messaging strategy – emotional, positioning, pre-emptive, or unique selling proposition. What are their goals and pain points ? In other words, create a detailed user persona.

Product launches 98

Product launches User Testing Feedback Software Research Software 98

Department of Product

OCTOBER 5, 2023

Chartpack: Mobile app trends and industry benchmarks Q4 2023 If your team is currently considering building a mobile app or indeed if you work on an app, getting some solid insights on how your app’s performance compares vs competitors is essential. Enjoy the rest of your week! Enter your email to receive your briefing.

Analytic Tools 52

Analytic Tools Research Software Data Visualization Artificial Inteligence 52

Gainsight

MAY 17, 2023

Pulse 2023 opened today, and with it, the community of thousands of Customer Success (CS), Product, and Community professionals set in motion the next era of our industry: Digital Customer Success (DCS). What’s Next: Digital Customer Success The theme of Pulse 2023 is What’s Next? Welcome to the stage, ChatGPT.

Generative AI 52

Generative AI Reporting Tools Customer Experience ChatGPT 52

Product Warrior

JANUARY 26, 2023

But I predict 2023 will be the year product management will get to reap the benefits of both, thanks to the impact of cognitive automation. Whether that happens in 2023 remains to be seen, if it does, the future looks positive for product management. If PMs wanted to crunch numbers, they’d be working as analysts at banks.

Research Software 52

Research Software Product Management Product Manager ChatGPT 52

Usersnap

JUNE 15, 2023

The 8 stages of a product management process to smash your goals in 2023 and further. The 8 stages of a product management process to accomplish your goals in 2023 Building a winning product is challenging. To smash your goals in 2023, you must have a well-defined product management process. Questioning them.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re not a subscriber, here’s what you missed this month: Why PMs are best positioned to thrive in an AI world On asking for help (even when you really don’t want to) Part 2: Time management techniques that actually work Subscribe to get access to these posts, and every post. By front-loading +Psych screens (e.g.

User Testing 129

User Testing Feedback Software Framework Onboarding KPIs 129

Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. Apart from chatGPT, there are dozens of dedicated AI writing tools , and many companies, including Userpilot, embed such capabilities into their products. And differentiate between positive, neutral, and negative feedback.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Arkenea

OCTOBER 10, 2024

Plus, it also displays a positive user experience in healthcare web design. In 2023, 725 data breaches were reported to OCR and across those breaches, more than 133 million records were exposed or impermissibly disclosed. It’s no secret that ChatGPT is playing a crucial role in the healthcare sector.

Healthcare 52

Healthcare Customer Experience Data Visualization User Experience 52

Gainsight

AUGUST 20, 2024

CS leaders who are embracing the change now are positioning their businesses, their teams, and their customers for a brighter future built on a foundation of AI-powered productivity and fast customer data insights. Gartner concurs, reporting that companies deploying AI as a business tool are projected to surpass 60% by the end of 2024.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

JULY 24, 2023

Craft your product positioning statement. Decide on your product positioning statement Armed with the information from your market research, you’re now ready to craft your positioning statement. Good product positioning helps the customer understand your product and how it satisfies their needs.

Product launches 98

Product launches User Testing Product Research Feedback Software 98

Business of Software Conference

OCTOBER 11, 2023

Notes from the Sigmacorns at BoS USA 2023. It is important to have a kind of a trusted advisor How would you position yourself best to make an acquisition most valuable? On your podcast, I’ve heard you talk about needing to reevaluate your positioning as time goes by. Growth efficiency What is the value at stake?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

UX Planet

JANUARY 2, 2025

Chat GPT is a well-executed version of a technology that Google started in 2017. link] How did ChatGPT add an extra sparkleattheendof2022? For a moment, Ill dedicate this section to OpenAIs ChatGPT since it popularised the idea of Generative AI chatbots and has become a generic brand name for AI tomany.

Artificial Inteligence 98

Artificial Inteligence ChatGPT Research Software User Testing 98

Lenny Rachitsky

JANUARY 21, 2025

The big 10 headlines 🗞️ Before we get into the details, here are 10 key themes that emerged: ChatGPT has a commanding lead. 90% of respondents use ChatGPT regularly. ChatGPT has a commanding lead The most striking shift since 2022 ? A whopping 90% of respondents use ChatGPT regularly.

Data Visualization 141

Data Visualization Research Software Analytic Tools Reporting Tools 141

The Product Coalition

JUNE 18, 2023

With the latest popularity of ChatGPT, I assume all enterprises and governments will use AI in the next five years. With ChatGPT, fraudsters can easily create fake websites, consumer reviews, and posts. Today half of the US enterprises use AI, and the remaining are already evaluating AI. We are already aware of these issues.

Research Software 147

Research Software Data Visualization ChatGPT Systems Review 147