Product Talk

JANUARY 4, 2023

We had tons of inbound leads, the business was growing, and I felt ready for a new challenge. So What’s Next: Looking Ahead to 2023. Looking ahead to 2023, I’m prioritizing things like playing outside and other activities that recharge me. So 2023 will be a sabbatical year for me. What are your plans for 2023?

Product Research

Intercom, Inc.

MARCH 28, 2022

They predict that by 2023, 75% of organizations will have comprehensive DX implementation roadmaps, compared to only 27% in 2020. By making chat their primary support channel, they’ve been able to increase agent productivity and engagement, resolve 1 in 5 inbound conversations automatically, and maintain a customer satisfaction score of 90%.

Reporting Tools

Userpilot

JULY 20, 2023

For example, a few processes that you could automate within Levity include: Downloading attachments from emails Reviewing inbound documents Uploading files to cloud storage solutions Paying invoices Updating customers/clients on their order status And more! Why not start with Userpilot by getting your free demo today !

Analytic Tools

The Product Coalition

JULY 16, 2023

Note that it’s not about inbound vs. outbound product management, since even as a product manager whose focus is mostly working with dev you have to talk to customers to be able to guide those devs in the right direction.

Strategy

The Product Coalition

JUNE 9, 2023

Think about HubSpot, which created the inbound marketing category, and PayPal, which solved the secure online payments problem back in the days that exposing your credit card number on any website was extremely risky. It is only then that you can discuss why yours is better than all others.

Education

Intercom, Inc.

DECEMBER 28, 2022

We’re planning some exciting new developments around here, and we look forward to providing more valuable, engaging material to help you support your customers in 2023. P.S. Keen to get ahead of the competition in 2023? Earlier this year we created Switch , Intercom’s personalized solution to high inbound call volume.

Reporting Tools

Userpilot

FEBRUARY 25, 2021

Outbound vs. Inbound. Inbound and Outbound Success Stories. There will always be some evergreen niches, and investment is expected to increase to $623 billion by 2023. Inbound VS. Outbound for SaaS Marketing. Today’s modern SaaS company needs a mix of inbound and outbound marketing. Content Marketing.

Research Software