Userpilot

MARCH 29, 2023

Which are the best Userflow alternatives in 2023? Chameleon offers excellent onboarding and survey functionality with high-level customization, but it’s the most expensive tool in this review. Userpilot has the most advanced functionality of all the Userflow alternatives reviewed. according to G2 reviewers.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

DECEMBER 18, 2022

Which Product Trends will take 2023 by storm? Let’s see how Product Trends will shape up for 2023, how they compare to the 2022 and 2021 predictions , and what Product Resolutions our top-thought leaders made for the upcoming year! Product Trend 2023 no 1: AI, Machine Learning, and more Automation – the remedy to layoffs?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

The Product Coalition

JANUARY 6, 2023

You have to integrate the SDK (Software Development Kit) of the mobile app analytics solution into your mobile app. A high-risk, poor-performing SDK can result in: This can lead to user churn and poor app reviews. How does Mobile App Tracking work? Why is Mobile App Tracking Important? Coffee enthusiast. Working at UXCam.

Analytic Tools 147

Analytic Tools Data Visualization Onboarding KPIs Customer Feedback 147

UX Planet

JANUARY 4, 2024

My Year in Design — 2023 I’ve been writing these look-back articles since 2016 (well regarding my year in Design that took place in 2015). In all the years I’ve worked in the US (17 years), I’ve never witnessed a job market dynamics quite like the ones that occurred in 2023.

Research Software 95

Research Software User Testing Product Research Technical Review 95

Gainsight

JANUARY 11, 2023

Gainsight is the winner of the annual Glassdoor Employees’ Choice Awards, a list of the Best Places to Work in 2023. And we’re positively FIRED UP about this announcement! Some of the highlights include: Over 400 reviews on Glassdoor. 99% of the reviewers approve of CEO Nick Mehta . rating overall. Thank You, Glassdoor!

Software Review 19

Software Review Feedback Software Education Customer Experience 19

UX Planet

JANUARY 29, 2025

For instance, a software engineers portfolio might include impactful projects or collaborative achievements that a one-page resume fails to capture effectively. Professionals must position themselves as thought leaders and problem solvers in their field. They struggle to accommodate the nuanced details of a candidates journey.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Review competitor apps for languages supported. A tool like Userpilot helps you do this code-free. Try it today!

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. Review CS on G2, Review PX on G2, Review Digital Hub on G2.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. They predict that by 2023, 75% of organizations will have comprehensive DX implementation roadmaps, compared to only 27% in 2020. Ahead of the trend: Atlassian.

Reporting Tools 228

Reporting Tools Customer Communications Data Visualization User Testing 228

Userpilot

JULY 24, 2023

As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace. It has a simple interface and enables customer support and marketing teams to monitor and engage with user reviews across different marketplaces and app stores, like Google Play or Amazon marketplace. To be able to do so, you need a 2-way integration.

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Intercom, Inc.

DECEMBER 20, 2022

An area we paid a lot of attention to was our own internal rate of productivity and efficiency, and we kicked off a project to evaluate everything, every process, every step, every part of how software goes from idea through to live production. We learned a lot. Paul, what did we exactly do? And how could people learn from it?

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. Finally, if you’re looking for new ways to test pricing and positioning before releasing a new product or feature, this tool could really help. Enjoy the rest of your week!

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Gainsight

APRIL 10, 2023

While tech companies witnessed unprecedented growth over the past couple of years, 2023 is a whole new game. According to a 2023 Trends and Outlook in Customer Success report from Bain & Company, retaining customers is at least five times more cost-effective than acquiring new ones.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Research Software 59

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning. Mark Frohnmayer is the Founder and CEO of Arcimoto.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

UX Planet

DECEMBER 11, 2023

December 2023 Edition I can’t believe it’s taken me this long to write this post. This was originally supposed to be titled, “The 2023 guide to conversation design courses,” but here we are, mid-December and I only now summoned up the courage to jot down my thoughts on this massively intimidating subject. as of the last month of 2023.

Technical Review 97

Technical Review Certifications Software Review User Testing 97

ProductPlan

JUNE 1, 2023

According to our 2023 State of Product Management Report , customer feature requests are still the top source of actionable product ideas, but that’s only the case for 35% of respondents. No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later.

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 90

Research Software UX Feedback Software User Testing 90

The Product Coalition

OCTOBER 30, 2023

Increase the number of positive customer reviews by 20%. When I set OKRs for the product, we start by reviewing the company’s OKRs (or goals). Then, let’s imagine the company sells subscriptions to its software to small, medium, and large businesses. Key Results: Reduce the number of customer complaints by 50%.

Roadmap 147

Roadmap Feedback Software Onboarding KPIs User Testing 147

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Pendo or Apty? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Looking for the best tool for no-code growth?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Pendo or Userlane? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Looking for the best tool for no-code growth?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

JANUARY 8, 2024

Identify these users and reach out, asking that they write a review or grant you a video interview you can embed on your landing pages or social media. Build trust with potential customers on software review platforms SaaS users regularly visit review sites to find new products and evaluate competitors.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Gainsight

JANUARY 6, 2023

In a recent Harvard Business Review (HBR) report sponsored by Gainsight PX , researchers found that 81% of survey respondents strongly agree that a strong digital product experience positively impacts business growth. Achieving Growth With Positive Product Experiences. Instagram Proves Product Experience Is Customer Experience.

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Research Software 52

Gainsight

OCTOBER 2, 2023

View this post on Instagram A post shared by HubSpot (@hubspot) Which is why here at Gainsight, we are delighted to announce the findings of the Customer Success Index EMEA 2023. Others use this sentiment measure to drive advocacy by guiding promoters to leave a review, provide a case study, or be a reference.

Customer Experience 52

Customer Experience Customer Feedback Reporting Tools Software Review 52

Gainsight

OCTOBER 2, 2023

View this post on Instagram A post shared by HubSpot (@hubspot) Which is why here at Gainsight, we are delighted to announce the findings of the Customer Success Index EMEA 2023. Others use this sentiment measure to drive advocacy by guiding promoters to leave a review, provide a case study, or be a reference.

Customer Experience 52

Customer Experience Customer Feedback Reporting Tools Software Review 52

UX Studio: Product Management

OCTOBER 2, 2023

The digital design company has collaborated with tech startups, software development companies, and various businesses and brands to bring ideas to life. Kreatik’s commitment to design excellence and client success positions them as a trusted partner for companies seeking to make a significant impact in the digital landscape.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

Userpilot

SEPTEMBER 10, 2024

Book a Userpilot demo to see how you can personalize the product experience without coding. According to a Foundry 2023 report, 93% of all companies have already adopted or plan to adopt a digital-first business strategy. But this doesn’t mean their staff can handle a highly technical software product.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Product Research 111

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. P.S. Keen to get ahead of the competition in 2023?

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Userpilot

JUNE 25, 2022

Let's see how Whatfix compares to other software applications for user onboarding and on-screen guidance for employee training! Code-free onboarding flows and a lot of native integrations + employee onboarding features for 3-rd party tools are the biggest upsides of Whatfix. Whatfix Reviews. What is Whatfix.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

Userpilot

SEPTEMBER 21, 2023

And a compressed version showing the top paths users take: Userpilot will release path analysis in Q4 of 2023. Userpilot’s cohort analysis feature will be available in Q4 2023. For example, you can get back to NPS promoters, thanking them for their feedback and asking that they leave a review or complete some important task.

Data Visualization 105

Data Visualization Analytic Tools User Testing Customer Feedback 105

Userpilot

OCTOBER 25, 2022

There are plenty of solutions for onboarding new customers on review sites, but they don’t make the choice any easier. In this post, we’ll discuss exactly that – which onboarding new customers tool is best depending on the different criteria that companies looking for onboarding new customers software typically have.

Analytic Tools 94

Analytic Tools Feedback Software Research Software Data Visualization 94

Usersnap

JANUARY 20, 2023

What’s Customer Support Software? Customer service software are programs designed to assist businesses in communicating with clients who use and pay for goods and services. Ticketing systems are the cornerstone of support software, allowing companies to track, manage, and organize requests.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Easy setup – Getting started with Heap is as easy as installing a code snippet into your product. Mid-Market) Good review of Heap on G2. Mid-Market) Poor review of Heap on G2. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Usersnap

JUNE 27, 2023

Feedback collection During beta testing, feedback collection plays a vital role in gathering valuable user insights and improving product performance for software companies. Developers can effortlessly gather actionable customer feedback by integrating custom code into web pages.

User Testing 52

User Testing Data Visualization Product Research Customer Feedback 52

Usersnap

JUNE 15, 2023

The 8 stages of a product management process to smash your goals in 2023 and further. The 8 stages of a product management process to accomplish your goals in 2023 Building a winning product is challenging. To smash your goals in 2023, you must have a well-defined product management process. Questioning them.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Userpilot

JUNE 26, 2023

Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. For example, if the user gives you a really good NPS score, you can prompt them to promote the product by writing a review. Feature announcement modal.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Modus Create

DECEMBER 10, 2024

With 65% of companies now regularly integrating GenAI into their operations , a figure thats nearly doubled since 2023, the pressure is on. For example, if you do a lot of in-house development, Scott suggests exploring tools that can help with code development and code review.

Reporting Tools 40

Reporting Tools Research Software Data Visualization Technical Advisors 40

Lenny Rachitsky

FEBRUARY 13, 2024

At Irrational Labs , we surveyed 60 software companies to reflect on their experience with pricing studies. This changed in 2023, when Randy Gao, Simon Huang, and Minah Jung comprehensively reviewed the top methods , combining insights from dozens of papers to make sense of WTP. Clearly, they’ve figured out positioning.

Data Visualization 124

Data Visualization Product Research User Testing Research Software 124