article thumbnail

Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

This definition is a mouthful, so I like to visualize it. I’m going to walk through this visual quickly, and then Cecilie and I are going to dive into this in more depth. Using the Opportunity Solution Tree to Guide Discovery The visual at the center of this is called an opportunity solution tree. It’s that simple.

article thumbnail

11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Let’s review everything your customer success team has to do in the absence of any customer success tools. Collect customer data to calculate complex formulas for tracking metrics, monitor customer health scores, and resolve support tickets while continuously trying to improve retention and expansion.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

512: The creative innovation process of a viral social media couple – with Leah and Phillip Abraham

Product Innovation Educators

Throughout our conversation, we explore insights from their creative process that can be applied to product innovation and management. Analytics let Leah and Phillip see what aspects of their content viewers are engaging with most. How do you currently balance intuitive decision-making with data-driven approaches?

article thumbnail

The Impact of Working in a Product Trio

Product Talk

In both years, people who reported working in a product trio were more satisfied with both their team and their company. Who We Surveyed in 2024 We recruited survey respondents here on the Product Talk blog and via the Product Talk social media channels ( X , LinkedIn , YouTube , Bluesky , Substack ). The data confirms this.

article thumbnail

Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Understanding these trends is not only essential to staying ahead of the curve, but critical for those striving to remain competitive and innovative in an increasingly data-driven world.

article thumbnail

Ask Teresa: Does the Engineer in the Product Trio Need to be the Tech Lead?

Product Talk

It is not expected (nor is it the norm) for the other designers on the team to report to the design lead nor for the other engineers on the team to report to the engineering lead. was first posted on October 23, 2024 at 6:00 am. © © 2024 Product Talk. Rather, the product trio is our core decision-making team.

article thumbnail

512: Improve your product creativity by finding the right partner – with Leah and Phillip Abraham

Product Innovation Educators

Throughout our conversation, we explore insights from their creative process that can be applied to product innovation and management. Analytics let Leah and Phillip see what aspects of their content viewers are engaging with most. How do you currently balance intuitive decision-making with data-driven approaches?

article thumbnail

The AI Superhero Approach to Product Management

Speaker: Conrado Morlan

Using the lens of a superhero narrative, he’ll uncover how AI can be the ultimate sidekick, aiding in data management and reporting, enhancing productivity, and boosting innovation. Tools and AI Gadgets 🤖 Overview of essential AI tools and practical implementation tips.

article thumbnail

Business Intelligence 101: How To Make The Best Solution Decision For Your Organization

Speaker: Evelyn Chou

🤔 This webinar brings together expert insights to break down the complexities of BI solution vetting. We’ll explore essential criteria like scalability, integration ease, and customization tools that can help your business thrive in an increasingly data-driven world. Register to save your seat!

article thumbnail

What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? This isn’t a dry accounting lesson—it’s a dynamic session designed to help you decode your numbers and turn financial data into a strategic advantage! Don’t just report the numbers—understand what they’re telling you. Register now!

article thumbnail

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing. 📅 June 11th, 2024 at 11:00am PDT, 2:00pm EDT, 6:00pm BST

article thumbnail

Embedded Analytics Insights for 2024

Organizations look to embedded analytics to provide greater self-service for users, introduce AI capabilities, offer better insight into data, and provide customizable dashboards that present data in a visually pleasing, easy-to-access format.

article thumbnail

B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies.

article thumbnail

“Build vs Buy Analytics?” The Question ALL SaaS Leaders Need to Answer in 2024

As a SaaS leader, you know that the more metrics, insights, and analytics you add to your products, the more engagement you’ll have – and the stickier your product will become with customers. At what point do you decide to keep building your analytics in-house or invest in an embedded analytics solution?

article thumbnail

The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role.