Userpilot

JULY 29, 2024

We know it can be daunting to pick just one tool, that’s why we’ve created this listicle and compared 10 top tools and their features side by side, helping you make a faster decision. TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes.

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Userpilot

FEBRUARY 13, 2024

We’ve collected some of the best product management webinars for 2024, so you don’t miss out. TL;DR A product webinar is a virtual seminar showcasing and discussing a product's features and benefits as a marketing and sales tool. Techniques for interpreting microsurvey data to uncover actionable insights.

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Modus Create

FEBRUARY 12, 2025

8 AI trends that will define product development By Greg Sterndale Posted in Digital Transformation , Product Published on: February 12, 2025 Last update: February 10, 2025 From modular architecture to agentic AI How product development will evolve in 2025 & beyond In product development, change is the only constant.

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The Product Coalition

DECEMBER 26, 2023

Doctors have employed software for years to analyze imaging data, diagnose patients, and recommend therapies. However, generative AI substantially improves computer vision accuracy, enabling use cases previously unthinkable. This is a huge improvement above the 50% accuracy of conventional computer vision systems.

Healthcare 147

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Gainsight

JULY 8, 2024

In Customer Success (CS), generative AI is poised to be a total game changer. Our latest research report with SaaS metrics firm Benchmarkit explores this and other key takeaways. We surveyed 175 CS professionals globally for our second edition of The State of AI in Customer Success report.

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Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

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Userpilot

JULY 23, 2024

The Product Tree is a visualization tool that presents the hierarchy of features, from core systems to future enhancements. The Opportunity Solution Tree (OST) visualizes the connections between business goals, user pain points , and features, aiding strategic decision-making. An example of a MoSCoW model template.

Feedback Software 111

Feedback Software User Testing Product Research Customer Experience 111

Userpilot

APRIL 30, 2024

Top Marty Cagan books product managers should read With all that experience, Marty surely has tons of strategies and insights to share. Offering insights on structuring teams, discovering the right products , and fostering a strong product culture, Cagan provides a blueprint for success for both startups and established companies alike.

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Analytic Tools Research Software Feedback Software Books 105

Userpilot

DECEMBER 21, 2023

Having the right tools to improve customer retention is vital for your company’s longevity and growth. Here are 11 of the best customer retention software to try for 2024! The best customer retention tools share these features: survey collection, customer support, marketing automation, data tracking, and data reporting.

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Lenny Rachitsky

JULY 30, 2024

I’m excited to offer you his insights on pricing for AI features and products, which looks very different than it does for other technologies. To ensure long-term ROI, companies have always needed to think carefully about how and when to monetize, but AI requires even deeper analysis. And what can we learn from that data?

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Artificial Inteligence Technical Review Customer Feedback Feedback Software 145

Gainsight

AUGUST 20, 2024

AI for customer success (CS), as well as AI for customer service, customer education, and customer relationship management (CRM) is evolving at a remarkable pace. According to a 2024 Forbes Advisor survey , a staggering 64% of respondents in SaaS believe AI will enhance customer relations and productivity.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Modus Create

FEBRUARY 5, 2024

Generative AI captured the world’s imagination and received unprecedented attention. In such exciting times, it might be tempting to assume that shiny new technologies will dominate digital transformation trends in 2024. The data is consistent with my ongoing conversations with chief innovators across several industries.

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Gainsight

MARCH 19, 2024

In case you missed it (somehow), Generative AI has taken the world by storm. In the realm of B2B software, Gen AI holds immense potential to transform the way companies interact with their customers, stakeholders, and users—and even the way companies develop products. Let’s dive into Stokowski’s thoughts on Gen AI in 2024.

Data Visualization 52

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Userpilot

JULY 22, 2024

Types of Product Market Expansion Grid Strategies Also known as the Ansoff Matrix, the Product Market Expansion Grid (a tool used to plan, evaluate, and conceptualize business growth risks) sets out four key product expansion strategies. Join the 2024 Product Drive Summit in October. Localize your in-app messages with Userpilot.

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Gainsight

OCTOBER 4, 2024

Without further ado, here’s my perspective on how AI is becoming a crucial competitive differentiator in customer success. Revolutionizing Customer Interactions The advent of generative AI has ushered in a new era for Customer Success teams. Learn More in Our Report: The State of AI in Customer Success, 2024 3.

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Reporting Tools Customer Feedback Data Visualization Customer Experience 52

Gainsight

OCTOBER 4, 2024

Without further ado, here’s my perspective on how AI is becoming a crucial competitive differentiator in customer success. Revolutionizing Customer Interactions The advent of generative AI has ushered in a new era for Customer Success teams. Learn More in Our Report: The State of AI in Customer Success, 2024 3.

Reporting Tools 52

Reporting Tools Customer Feedback Data Visualization Customer Experience 52

Gainsight

AUGUST 23, 2024

When it comes to new technology, there’s nothing more instantly (and widely) adopted than AI. According to Gartner , companies deploying AI as a business tool are projected to surpass 60% by the end of 2024. And it makes sense: AI is a paradigm shift, because it allows teams to do more with less.

Data Visualization 52

Data Visualization Reporting Tools Customer Feedback Customer Experience 52

Gainsight

AUGUST 23, 2024

When it comes to new technology, there’s nothing more instantly (and widely) adopted than AI. According to Gartner , companies deploying AI as a business tool are projected to surpass 60% by the end of 2024. And it makes sense: AI is a paradigm shift, because it allows teams to do more with less.

Data Visualization 52

Data Visualization Reporting Tools Customer Feedback Customer Experience 52

Agile Velocity

JUNE 17, 2024

Whether we’re ready or not, the Age of AI has begun. Everyone seems to be using Gen AI tools to optimize their existing processes and organizations are either building AI solutions or partaking. Think Terminator….we’re we’re not there yet.

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AB Tasty

SEPTEMBER 16, 2024

There are two sides to the coin with AI: it can help optimize your time and boost conversions, but it can also be risky if not used properly. We’ll dig into the ways AI can be a helpful tool, as well as some considerations to take. The team at MAAF used advanced AI technology to overcome this exact challenge.

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Artificial Inteligence Customer Experience User Testing Reporting Tools 52

Gainsight

MARCH 13, 2024

Every month, a passionate group of Gainsters meet in-person at stimulating AI offsites to discuss the latest trends in AI and explore how Gainsight’s AI can shape the future of customer success and business operations. These AI offsites showcase the immense possibilities for AI to transform our entire industry.

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Modus Create

SEPTEMBER 30, 2024

These changes affect us both as a company and personally — from global crises to advances in generative AI. Audi Business Innovation is driving this process with digital services and experiences that are novel and support and inspire Audi users in their everyday lives. We have hired people with PhDs in AI and data science.

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Product Talk

DECEMBER 4, 2024

If it’s a backlog full of feature requests and bugs reported directly from customers, it’s already much more valuable than a backlog full of internal ‘ideas.’ If your backlog is full of feature requests and bugs reported directly from customers, it’s already much more valuable than a backlog full of internal ‘ideas.’

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Gainsight

AUGUST 20, 2024

AI for customer success (CS), as well as AI for customer service, customer education, and customer relationship management (CRM)—and virtually every area of business—is evolving at a remarkable pace. That’s why we put together the Essential Guide for How to Leverage AI as a CS Leader.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Modus Create

NOVEMBER 15, 2024

By Greg Sterndale Posted in Digital Transformation , Product Published on: November 15, 2024 Last update: November 15, 2024 Five questions to help kickstart your AI journey Few industries stand to gain as profoundly from AI advancements as life sciences. Do you have the right data infrastructure and governance in place?

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