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Ask Teresa: Does the Engineer in the Product Trio Need to be the Tech Lead?

Product Talk

Our more senior engineer might be most interested in system architecture, code reviews, and mentoring other engineers. The most senior engineer might be most interested in system architecture, code reviews, and mentoring other engineers. was first posted on October 23, 2024 at 6:00 am. ©

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Common Usability Issues with Web APIs: And How Discovery Can Help

Product Talk

Remember, an API defines a pre-defined language for how code can interact with another service. Sometimes its due to documentation simply not being a priority. But more often than not, its due to the curse of knowledge. The easiest way to fix this is to test your documentation with real customers. Why does this happen?

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Product in Practice: Getting Started with Several APIs (And the Challenges I Faced)

Product Talk

Its written to help non-engineers understand the value of software engineering. Its chock-full of stories about how the author solved business problems by writing code. Even though it had been ten years since I had written a line of code, I decided to dive back in and I started automating my business logic. It wasnt easy.

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Product in Practice: Evaluating If a New API is Needed

Product Talk

Chi started sitting in on quarterly business reviews with top vendors. These were review sessions Chis companys account management team was already having, and they gave her the chance to ask vendors about their order volume. © 2024 Product Talk. Chis company did a couple of iterations with their specifications.

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Usability testing: the complete guide

UX Planet

Photo by UX Indonesia This ‘complete’ guide to usability testing follows an overview in my UX research methods playbook articles. Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. Ok, that’s great for UX theory nerds.

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How to Create an Interactive Product Demo to Close Deals Faster

Userpilot

In fact, the 2024 Buyer Experience Report by 6sense found that a whopping 85% of buyers establish purchase requirements before even contacting sales. Increase conversion rates : Interactive demos get customers to test out your product’s features and fast-track the likelihood of product adoption.

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Top 10 Customer Communication Management Software in 2024

Userpilot

Wondering which customer communication management software is ideal for enhancing customer interactions in your SaaS product? In this article, we examine what customer communications management software is and what to look out for when selecting one. We also consider the top 10 CCM software products on the market today.