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How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.
If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). From new UX-related technologies and automation to personalization. UX experts have already integrated AI into their daily lives in one way or another. No one can denythat.
How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.
In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. According to Statista, the global IT outsourcing market is projected to exceed $591billion by 2025, reflecting a compound annual growth rate of 5.1percent.
De-risking your 2025 initiatives Why every intelligent app must start with a PoC By Jill Antweiler Posted in Product Published on: January 15, 2025 Last update: January 15, 2025 As we settle into 2025, many executives are eyeing ambitious initiatives to leverage new technologies and drive innovation.
This week I’m studying The Brain Computer Interface Platform Revolution, and paid members can DM me to access my notebook here. The BCI SaaS Gold Rush has begun I’ll be honest, this has been one of the hardest newsletter topics to research and write. billion market value, headed to $5.1 billion by 2030.
AI-driven user testing, video insights, plus seamless app distribution and expert resourcesâ discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?
These examples illustrate the global trend: AI is enabling higher engagement on digital platforms and scaling up customer support without sacrificing quality. billion in AI in 2024, making it the second-largest industry for AI spending (after software/IT services at $33 billion and ahead of retail at approximately $25 billion).
Introduction: The Rise of the AI-Augmented PM Welcome to the era where product managers don’t just manage products—they orchestrate intelligent systems . In 2025, AI is not a sidekick—it’s a strategic partner. From market research to roadmap prioritization, AI is reshaping how PMs operate, make decisions, and deliver value.
Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.
AI-driven user testing, video insights, plus seamless app distribution and expert resourcesâ discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?
AI-driven user testing, video insights, plus seamless app distribution and expert resourcesâ discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?
It’s hard to imagine a more intense time to be working in technology, so Noam and I wanted to capture a rich picture of tech workers’ sentiment—at this moment, and going forward. What we discovered is that tech professionals are experiencing a fascinating mix of emotions about their careers in 2025. for in-office).
If you’re considering expanding your development capabilities beyond your in-house team, you’ve likely encountered the term “ nearshore software development in Mexico ” during your research. Offshore Software Development involves partnering with development teams in more distant countries.
Tractica expects the worldwide AI software industry to expand from $10.1 billion in 2018 to $126 billion in 2025. The pharmaceutical sector is integrating Big Data and AI technologies in a data-driven world. Arkenea is a trusted, exclusively healthcare-focused software development firm with 13+ years of experience.
Open-source software has proven its potential for accessibility, connected developers, and reduced expenses. Is open source software the inevitable future? Consider how open-source software has impacted the world. Most of the cloud runs on Linux, so free software powers most modern computing resources.
Rapid advancements in the healthcare technology landscape have resulted in massive popularity of digital information storage methods among hospitals, medical practices and other healthcare facilities. This mandate further spurred the adoption of EMR and EHR software.
When we say “cashless” in Japan, there are three times consumers would typically use cashless technologies instead of cash. Physical Stores : Credit Cards, NFC cards (Suica, Pasmo, etc), Payment Apps, QR Codes, e-money. Train Stations : NFC, NFC Apps. Some highlights from the research include: 64.5%
This article highlights the best product management tools to help you master your tasks and deliver maximum value to stakeholders. These product management tools cover everything from analytics to project tracking, ensuring you’re equipped to enhance your product management processes. ” Vrutik P.
The results may be slightly less consistent, but that’s a trade-off better addressed by hiring specialists in design systems. As a designer, you can either specialize in a specific area, like design systems or UX research, gradually growing in seniority and eventually becoming a valued expert or consultant.
Tips for achieving AI-led digital transformation What eight industry leaders want you to know By Modus Create Posted in Digital Transformation , Operations , Platform , Product Published on: December 10, 2024 Last update: December 10, 2024 AIs evolution from a buzzy trend to a business investment has taken many executives by surprise.
AI TRANSFORMATION 101 Security risks of AI in life sciences By Modus Create Posted in Digital Transformation Published on: April 14, 2025 Last update: April 14, 2025 Welcome to AI Transformation 101 , where we cover the latest industry trends and showcase best practices for your organization to turn bold, innovative ideas into action.
However, nobody was responsible for developing data solutions for analytics operations, scalability, and accessibility for internal data consumers. Therefore, digital skills like social media platforms and customer service management have become even more important.
The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. Should we do research? What type of research should we do? I also support our sales team.
Application of generative AI in healthcare is to research ideas. ChatGPT, for instance, is a useful tool for idea generation. Generative AI is disrupting the fields of art, content, graphic design, research, and journalism. This data is captured from the information fed in the algorithm of the generative AI tool.
However, valid security concerns cropped up almost immediately about the use of Gen AI platforms during their development. It reminded the entire world: While ubiquitous, all Gen AI platforms are far from the same when it comes to the safety of your data. But not all AI companies out there are doing their duediligence.
Chat GPT is a well-executed version of a technology that Google started in 2017. There are different chatbot technologies, and my current favourites are Anthropics Claude and Googles Gemini. Evolving reactions to ChatGPT (Source: HFS Research) I wear two hats: one as a casual user/developer/entrepreneur and the other as an AI academic.
But I also see that same generation already swimming in a sea of sponsored micro-influencers touting AI apps built by teenagers. Suddenly those wild ideas for interfaces and interactions I dreamed of but never brought up in our design reviews because they would have seemed like a ridiculous use of dev time are suddenly in mygrasp.
Thomas Hein , Head of Digital Inclusion at Arc Inclusion and Head of Customer Research at REO Digital. With a background in decision-making psychology and over a decade of experience, Thomas helps organisations embed accessibility and user insight into their design systems, development workflows, and leadership practices.
Why your AI strategy is stalling And how to fix it By Patrick Sheridan Posted in AI Transformation , Modernization Published on: May 23, 2025 Last update: May 23, 2025 Youve run a few AI pilots. The companies winning with AI arent the ones chasing shiny tools. You lack clarity on AI use cases AI can be a transformative solution.
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