Userpilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? Our guide explains how to create effective conversion paths. We also share examples of different conversion paths and optimization strategies. TL;DR A conversion path is a step-by-step process that guides prospects.

Research Software 83

Research Software Feedback Software User Testing Reporting Tools 83

Alchemer Mobile

NOVEMBER 9, 2022

Product management is a challenging role, no matter what industry you work in. But with great challenges come great opportunities, and most product managers thrive on taking on new tasks and solving difficult problems. Product managers must live and breathe their product. We hear ya.

User Testing 246

User Testing Feedback Software Technical Review Research Software 246

Lenny Rachitsky

APRIL 9, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. PMs and VPs), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!).

Data Visualization 120

Data Visualization ChatGPT Research Software Product Management 120

Alchemer Mobile

NOVEMBER 23, 2021

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. We recently sat down with four product experts and asked them about their experiences in this field. What strategies do you use to prioritize your product roadmap?

Technical Review 245

Technical Review Feedback Software Product Management Product Manager 245

Product Innovation Educators

MARCH 4, 2024

Product management insights from Molson Coors’s non-alcohol portfolio transformation I am interviewing speakers at my favorite annual conference for product managers, the PDMA Inspire Innovation Conference. Also, this episode is sponsored by PDMA, the Product Development and Management Association.

User Testing 111

User Testing Vision Naming Branding 111

Userpilot

APRIL 16, 2024

Customer journey insights enable marketing, product, design, and customer success teams to make informed decisions and create better customer experiences. Start analyzing the data by conducting funnel and path analysis. Userpilot is a product growth platform with excellent analytics.

Data Visualization 90

Data Visualization Customer Feedback Analytic Tools Feedback Software 90

Intercom, Inc.

MAY 20, 2019

Picture this: You’re a product designer with a handful of years on your career path. You’ve cut your teeth on a few big launches and earned your stripes as a solid “mid level” product designer. Developing your product design career as an individual contributor. What about in five years?

Development 223

Development Leadership Customer Experience Vision 223

Mind the Product

OCTOBER 13, 2020

Using that information in a way that helps align stakeholders and teams on the path to building great products? The post User Research Interviews – Robert Chokr on The Product Experience appeared first on Mind the Product. Visit The Product Experience homepage for more information and more episodes!

User Testing 166

User Testing Customer Experience Product Research Research Software 166

Agile Velocity

MAY 3, 2024

Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture.

Agile 59

Agile Data Visualization Feedback Software Reporting Tools 59

Userpilot

APRIL 29, 2024

Your product is the key. Using the right SaaS design principles can help you build a product that offers value to users. That, in turn, can help drive user engagement and product adoption. Let’s take a look at a few helpful SaaS design principles and best practices that’ll help you enhance the product experience.

Feedback Software 87

Feedback Software Research Software Analytic Tools Customer Experience 87

Userpilot

MARCH 7, 2024

Analytics tools offer a competitive advantage for companies investing in prolonged product growth. Some of them include product analytics , web analytics, mobile analytics, and social media analytics. Userpilot is the product growth platform for user journey analytics. Which camp would you belong in?

Data Visualization 97

Data Visualization Analytic Tools Reporting Tools Research Software 97

Userpilot

MARCH 19, 2024

Even if you’ve been a product manager for a while, a new feature rollout can be a challenging experience. We explain what a feature rollout is, why it is important for product teams, and how to conduct them. Fear not, though, as this article provides lots of valuable insights into the process. Ready to dive in?

Product Research 93

Product Research Onboarding KPIs User Testing Feedback Software 93

People-First Product Leadership

APRIL 5, 2024

I’m co-facilitating a circle for Women in Product. It’s a tricky question to answer as each organization and manager has different criteria, some written and some in their head. If you answered “yes” - you’ve likely discovered what is preventing your advancement. If feedback is lacking, simply ask.

Leadership 59

Leadership Customer Experience Product Research Messaging 59

Intercom, Inc.

AUGUST 18, 2022

When you reach senior level on an engineering track, you’re expected to be optimal in your hard skill set. You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. But going into staff plus roles is another beast entirely. It was love at first click.

Engineering 204

Engineering Software Review Technical Review User Testing 204

Intercom, Inc.

JUNE 10, 2020

Let’s talk about that trickiest of subjects: Product Judgment. Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Sachin Rekhi

FEBRUARY 27, 2019

Original Essay: 5 Paths To Your First Product Manager Role. I was recently invited on the PMLesson podcast to share the 5 most common paths to landing your first product management role. Transcript: PMLesson. Then definitely check out this podcast.

Product Management 93

Product Management Product Manager Management Management 93

The Product Coalition

JULY 9, 2022

Lessons learned in regard to building a product management function from scratch. At an early stage startup, how product work is conducted will be dictated by the founders. If the founders have a background in product management, then the company culture will be infused with product principles.

Reporting Tools 111

Reporting Tools Product Management Product Manager Product Research 111

The Product Coalition

MAY 27, 2021

The secret to acing a product management interview isn’t just knowing what questions to expect. It’s getting inside your interviewer’s mind, and understanding why they’re asking you these questions, and what they want to know. What main changes would you make to [our product]? What are your main strengths and weaknesses?

Weak Development Team 156

Weak Development Team User Testing Product Management Product Manager 156

Sachin Rekhi

JULY 24, 2019

I recently had the opportunity to join the Product Love podcast to talk about all things product management with Eric Boduch. I spent a fair amount of time detailing my framework for the 3 types of product management roles that exist in the industry, which I affectionately call builders, tuners, and innovators.

User Testing 123

User Testing Product Management Product Manager Management 123

Gainsight

MARCH 12, 2024

Kevin Costner’s famous quote from Field of Dreams , “If you build it, he will come,” still inspires millions, but it doesn’t apply to your digital customer academy. Go through this exercise—solo or with your team—for the customer segments you’re creating courses for right now. How do they measure success with your product?

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

Userpilot

MARCH 28, 2024

User analytics play an essential part in the product development and management process. It also explores different kinds of user data analysis, shows you how to conduct it, and introduces a few product analytics tools with the necessary functionality. Based on your goals, select an analysis method. Let’s get to it!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Gainsight

MARCH 7, 2022

Over the past few years, we’ve been keeping our eye on an incredibly positive trend in the most successful companies: closer, more collaborative relationships between Customer Success and Product teams. . It’s only by working together that your business can grow and thrive. Level 3: A few shared projects (e.g., NPS, onboarding) .

Customer Feedback 103

Customer Feedback User Testing Customer Experience Onboarding KPIs 103

The Product Manager Coach Blog

FEBRUARY 8, 2024

I recently had a conversation with a product manager who felt stuck. But here’s the truth: The reins of your career are in your hands , The reins of your career are not cradled in the palms of your manager or nestled in your company’s organizational chart. Let’s call her Pam.

Leadership 52

Leadership Branding Consulting Books 52

Userpilot

APRIL 7, 2023

When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. However, customer insights can help your teams understand all aspects of your B2B partners.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Research Software 86

Intercom, Inc.

JANUARY 8, 2019

Picture this: You’re a designer with a handful of years experience under your belt. You’ve cut your teeth on a few big launches and earned your stripes as a solid “mid level” product designer. One path leads to management : to running teams and projects, to managing people, to creating impact through others.

Leadership 152

Leadership Customer Experience Vision Positioning 152

Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. Mixpanel is a product analytics software that interprets and represents advanced data into visual, easy-to-read reports. Starts at $20/month).

Analytic Tools 92

Analytic Tools Data Visualization Feedback Software Reporting Tools 92

Intercom, Inc.

JUNE 3, 2019

Product Management is an elusive craft. The result is that performance reviews can be hard to do well, consistently, across multiple managers. Career ladders serve multiple purposes: They make it clear to folks on your team (and to their colleagues who do peer reviews) what’s expected of the role.

Product Management 208

Product Management Product Manager Software Review Customer Feedback 208

Usersnap

JULY 26, 2023

Key strategies and learnings from the top companies 5 best customer-centricity examples 1. Nature’s Path: Building strong customer relationships through sustainable practices 4. 3M: Innovating relevant products and services that address customer pain points 5. But what does it mean for a business to be customer-centric?

User Testing 52

User Testing Customer Feedback Customer Experience Reporting Tools 52

Intercom, Inc.

FEBRUARY 1, 2022

Personalization is your first port of call . Recognizing your customers by name should be customary – but recognizing their individual needs and wants is where your support can really stand out. Having this data at your fingertips helps you and your team nail personalization and, ultimately, retain happy customers!

User Testing 118

User Testing Customer Experience Data Visualization Customer Feedback 118

The Product Coalition

OCTOBER 30, 2022

It’s nice, but there is a much higher level of prioritization that needs to happen and would impact your roadmap much more. Imagine my surprise when Arik and I approached our first trip together, to lovely California, and he wasn’t planning at all. What is the role of food in the trip?—?is The same happens with your roadmap.

Roadmap 115

Roadmap Travel User Testing Leadership 115

Userpilot

SEPTEMBER 25, 2023

And how can your SaaS business use them to facilitate product growth ? TL;DR A PLG motion is a growth strategy focused on using the product itself as the main driver of growth. Start building your PLG motion by mapping out your funnel. What is a product-led growth (PLG) motion? What is a PLG motion?

Analytic Tools 89

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 89

Intercom, Inc.

MARCH 26, 2020

As the COVID-19 situation continues to impact people, businesses, and communities everywhere, we know it is more important than ever to stay in touch with your customers, and Intercom is committed to helping you stay connected. Our leadership team is fully engaged in the active management of our response during this challenging period.

Customer Experience 192

Customer Experience Data Visualization Travel User Testing 192

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Want to know what your next steps are as an engineer as you make your way to CTO? We've got your covered. An engineering career can go in many different directions depending on your technical skill set and what you want out of a job.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

ProductPlan

FEBRUARY 3, 2022

Product operations, or prod ops, is an emerging discipline designed to help product teams operate as effectively as possible. The role builds a foundation of excellence through metrics, infrastructure, business processes, best practices, budgeting, and reporting. What is Product Operations? that the product team uses.

Product Research 95

Product Research User Testing Data Visualization Customer Experience 95

Userpilot

AUGUST 11, 2022

Since customer success roles are relatively new, companies don’t always have a clear idea of what responsibilities are appropriate for a customer success manager (CSM). Customer success ensures customers get their desired outcome when using your product. Which involves: Managing churn and increasing customer retention.

Feedback Software 93

Feedback Software Research Software Analytic Tools User Testing 93

Userpilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. Customer lifecycle management helps you sustain growth by building a loyal customer base over time.

User Testing 95

User Testing Analytic Tools Research Software Feedback Software 95

UX Planet

DECEMBER 15, 2023

The story of how I got hired in less than 24 hours by a digital design agency Upon completing my three-month tech boot camp at General Assembly, I actively shared content on LinkedIn and persistently reached out to recruiters and hiring managers in pursuit of a job opportunity. This first-hand advice can help you avoid common pitfalls.

Positioning 52

Positioning Feedback Software Research Software User Testing 52