Advertising Customer Feedback User Friction 
Product Talk
NOVEMBER 6, 2024
It’s often more common to see project-based user research rather than an ongoing, iterative discovery process.” I made sure to think about both the end customer experience and the tax expert experience,” says Teeba. This one focuses on customer support within the platform. Click the image to explore the full Miro board.
Product Talk
DECEMBER 18, 2024
Every single person that contributes to building a product, all of the makers in the room, we need to care about our customers, we need to make sure that what we’re building is going to work for them, and I want to introduce some ideas that will help you do that. What I saw was they were talking to customers periodically.
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UX Planet
JANUARY 22, 2025
In an era defined by relentless innovation and unprecedented customer expectations, the nature of financial services marketing has changed. Todays customers expect financial brands to deliver deeply personalized, seamless digital experiences at every touchpoint, consistently reinforcing what they stand for.
Userpilot
MARCH 30, 2025
But is your mobile user acquisition strategy strong enough? If you expect users to come naturally just because your product is good, youre already at a disadvantage. Organic, when you attract users through public platforms and owned media marketing. Use referrals to encourage users to refer your app to others.
Lenny Rachitsky
MAY 6, 2025
As a product leader, you already understand that successful products solve important problems for people, create emotional connection with their users, and meet real market needs. Recently, I guided a Senior PM whose offer started with an advertised range of $185K-$285K. It’s a fundamental shift in approach.
The Product Guy
FEBRUARY 27, 2020
The kiosks help thousands of customers by providing valuable information and generate a significant portion of the revenue for the company. The wondrous product was used by less than five percent of our entire user base. No one from the product team worked on a product that was used directly by end-users.
Userpilot
NOVEMBER 10, 2022
Customer pain points are important to reveal when you want to improve product engagement and grow fast. If you can fix customers’ pain points, you’ll be well on your way to improving their overall customer experience. In this article, we’ll cover: What are customer pain points?
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