The Product Guy

NOVEMBER 14, 2024

With actionable insights from our expert panel and thought-provoking audience questions, this session was packed with takeaways for product professionals at every level. Pro Tip from Aarti Iyengar : Focus on outcome-driven roadmap planning. Insight from Tom O’Rourke : Balancing leadership and execution is essential.

Customer Experience 195

Customer Experience Leadership Customer Feedback Customer Satisfaction 195

Lenny Rachitsky

OCTOBER 10, 2024

” NotebookLM started as a 20% project and has grown into a product that’s spreading across social media and has a Discord server with over 60,000 users. ” NotebookLM started as a 20% project and has grown into a product that’s spreading across social media and has a Discord server with over 60,000 users.

User Testing 134

User Testing Data Visualization Embedded Analytics Product Research 134

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. Now, more than ever, your customers want to be heard.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Roman Pichler

JULY 8, 2024

The individuals whose buy-in to strategy and roadmap decisions is crucial are the players: They are interested in your product, as they, for example, will have to market and sell it. Smaller strategy updates and product roadmapping decisions, however, are not as critical. I refer to this group as key stakeholders.

Roadmap 266

Roadmap Product Strategy Strategy Weak Development Team 266

Roman Pichler

FEBRUARY 14, 2023

It achieves this by using sprints to create product increments, collecting feedback from users and stakeholders, and adapting the product with the insights gained. [1] Otherwise, you might ask the wrong people for feedback on the increments and hence draw the wrong conclusions. But don’t stop there.

Product Research 382

Product Research Feedback Software Research Software User Testing 382

Alchemer Mobile

JUNE 4, 2019

If you’ve landed on this article, you most likely already understand the immense value of capturing in-app customer feedback. The real challenge comes when you’re deciding how you actually want to execute on this concept and actually begin gathering mobile feedback in your own app. Where do you start? What tools do you use?

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. The choice is tough because there’s no single tool that covers all use cases. Free trial?

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Alchemer Mobile

MAY 19, 2021

Now, more than ever, your customers want to be heard. They’re itching to give you feedback. To help you with this, we compiled a list of the top mobile in-app feedback tools of 2021. Mobile in-app feedback tools & solutions. mParticle is the customer data platform for brands leading the CX revolution.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Roman Pichler

SEPTEMBER 13, 2022

There is no point in worrying about the product details and writing user stories if a sound product strategy is missing. How does it differ from a product roadmap and how do the two plans relate? With a validated strategy in place, you are in a great position to build an actionable product roadmap. Four Artefacts.

Product Strategy 349

Product Strategy Strategy Vision Product Research 349

Product Management University

MARCH 16, 2023

In order to make your great idea come to life, you eventually have to prioritize development tasks by collaborating with target customers, stakeholders and other team members. It is a list of tasks to be completed, items to be added, and features to be implemented as part of the product roadmap. How will user success be measured?

Customer Feedback 246

Customer Feedback Customer Experience Roadmap Agile 246

The Product Guy

MARCH 14, 2017

We like to get painful user problems to solve. You can ask me to change the color somewhere or put a button on a screen, and I will probably do that, but I really like to get challenging problems where I can do my research build prototypes, do user tests, and come up with a solution that will raise our product to the next level.

User Testing 304

User Testing Research Software Feedback Software Data Visualization 304

Roman Pichler

SEPTEMBER 11, 2023

I view it as an entity that creates tangible value for users and possibly customers as well as the business. Once you’ve identified and selected a specific product, you can take the next step and determine the people who are required to create or progress it and generate the desired user and business benefits.

Reporting Tools 385

Reporting Tools User Testing Customer Experience Product Research 385

The Product Coalition

MAY 9, 2021

When I talk about roadmaps with younger product leaders, I often hear things like “we don’t need one, we are agile” or “why build a roadmap when things will surely change”. The roadmap sets the strategic direction of the company, and when built right it also doesn’t have to change that frequently, despite your agility.

Agile 158

Agile Roadmap Feedback Software User Testing 158

Roman Pichler

NOVEMBER 2, 2021

Before I discuss how you can help an underachieving team, let’s briefly explore what good performance looks like, assuming that an agile, Scrum-based process is used. What’s more, an agile, self-managing team is collectively responsible for their performance. It is hence in your best interest to help the team get back on track.

Weak Development Team 373

Weak Development Team Development Software Review Technical Review 373

Roman Pichler

MAY 11, 2021

But the value a product creates is ultimately determined by its users: No product will be successful in the long run if it does not solve a specific user problem, create a tangible benefit, or help the users achieve a specific goal. But the situation is different for product owners in the agile scaling framework SAFe.

Weak Development Team 362

Weak Development Team Product Research User Testing Customer Experience 362

Roman Pichler

MAY 5, 2020

A feature owner who manages a major capability with which end users interact like search and navigation on an online retailer’s website. The role is not called product administrator, feature broker, product backlog manager, user story writer, or project manager—even though that’s sometimes how it is interpreted. Word is the product.

Feedback Software 392

Feedback Software Product Research Weak Development Team User Testing 392

Roman Pichler

FEBRUARY 2, 2021

Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

Agile 156

Agile Product Research User Testing Product Management 156

Melissa Perri

JULY 23, 2024

I review strategies and roadmaps. Then we put together a roadmap for change, and I check in with them along the way as they transform. This holistic approach not only streamlines operations but also enhances the team's ability to deliver value to customers and stakeholders. I gather data through surveys about observations.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Roman Pichler

OCTOBER 6, 2020

This increases the chances of creating a product that users actually want and need and achieving product success. Carrying out product discovery involves answering the following questions: What is the specific value the product should create for the users and customers? Who are the users and who are the customers?

Product Research 293

Product Research Technical Review Feedback Software Research Software 293

Mind the Product

JUNE 19, 2017

The only part of it that ever made me cringe was when a question about the product roadmap caught me flat-footed: “Why is this on the roadmap?”. “Oh, It’s been on the roadmap for a while, but I’m not sure we’ll actually get to it…”. “Oh, Having a captive audience eager to learn about the product is red meat to me.

Weak Development Team 189

Weak Development Team Roadmap User Testing Customer Experience 189

Usersnap

MARCH 24, 2025

The team spent months building it, yet users dont see its value. It helps teams uncover real user needs, validate assumptions, and reduce development risks before committing time and resources. If youre a product manager looking to reduce uncertainty, validate ideas, and build user-centric solutions , this guide is for you.

Product Research 52

Product Research Data Visualization Customer Feedback User Testing 52

Roman Pichler

OCTOBER 5, 2021

A few years ago, I was asked to help a healthcare company with their agile transition and its impact on product management. One of the challenges the agile transition team was concerned about was the choice of the right product backlog tool, which at first seemed odd to me. The Product Backlog is Too Big.

Weak Development Team 324

Weak Development Team Customer Experience User Testing Feedback Software 324

The Product Coalition

FEBRUARY 25, 2022

Agile just turned twenty-one, but don’t put away that fake ID yet. Ever since the Agile Manifesto was written in 2001, the concept of becoming more efficient by embracing iterative delivery models and “learning-on-the-go” has captivated senior executives to junior project managers alike. This concept is also easy to teach.

Agile 157

Agile Feedback Software Software Review User Testing 157

Roman Pichler

APRIL 5, 2022

Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. But for sprint review meetings , you may also want to invite (selected) users and customers to collect their feedback. Discuss development progress and user feedback on the latest product increments.

Product Management 313

Product Management Product Manager Weak Development Team User Testing 313

Product Innovation Educators

MAY 22, 2023

How product mangers can improve collaboration in cross-functional teams Today we are talking with Maziar Adl, the co-founder and CTO of Gocious, an organization that creates product roadmap management software. 6:52] Did you find a gap in the roadmapping tools that were available before you started Gocious?

Feedback Software 254

Feedback Software User Testing User Friction Customer Experience 254

Alchemer Mobile

MAY 7, 2020

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback. You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. Now, more than ever, your customers want to be heard.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Intercom, Inc.

MAY 22, 2019

If you wanted to know your customers’ gripes and praises in the past, you had to assemble a series of questions anticipating their possible answer. It’s all part of a customer-centric philosophy that emphasizes empathy and self-awareness over a staid corporate vision. But there’s a better way now. Short on time?

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

Roman Pichler

NOVEMBER 2, 2016

Tip #1: Complement your Product Backlog with a Product Roadmap. Use a roadmap to sketch the overall journey you want to take your product on. Then derive your product backlog from the roadmap and use the goals to discover the right backlog items. The longer-term growth of your product should be captured on the product roadmap.

Customer Feedback 204

Customer Feedback User Testing Data Visualization Feedback Software 204

The Product Guy

DECEMBER 4, 2017

I first heard of “The Chicken and the Pig” analogy the very first time I went to an Agile seminar. Again, the columns of the stakeholder map can be fully customized based on your needs. The other is the marketing team that eventually interacts with the customer and also market product features. About Marc San Luis.

Roadmap 252

Roadmap Feedback Software Reporting Tools Seminar 252

Roman Pichler

FEBRUARY 9, 2022

What’s more, it’s not uncommon in my experience that product owners have to do their job without the support of a Scrum Master or agile coach. Process and collaboration : Teach agile values, principles, and practises to the product owners, development teams, stakeholders, and management. So why is the role important?

Reporting Tools 366

Reporting Tools Weak Development Team Feedback Software Product Research 366

Johanna Rothman

JUNE 6, 2022

Several of my clients have various roadmap problems. They want a single product roadmap to serve all these purposes: Focus the team's work for this specific product for the short term. Show customers where the company thinks the product is headed. The overview of which problems the company plans to solve for which customers.).

Roadmap 135

Roadmap Data Visualization Customer Experience Product Research 135

Johanna Rothman

JUNE 13, 2022

In Part 1 , I said that customers need a different kind of roadmap than teams do. But, depending on where your product is in the market, your customers might want or need different information. One thing to remember: you might not need a customer-facing roadmap at all if you release often enough. Let's start there.

Roadmap 143

Roadmap Customer Feedback User Testing Customer Experience 143

The Product Coalition

JANUARY 11, 2023

Leveraging the benefits of combining these two approaches, companies can maximize their insights and make data-driven decisions that are grounded in real-world understanding. By understanding these factors, market research can provide insight into the feasibility and the best approach for marketing a product.

User Testing 158

User Testing Product Research Data Visualization Customer Feedback 158

The Product Guy

AUGUST 30, 2017

I had a strong roadmap, clear goals and a vision for the product. We would regularly meet to discuss the features required, what the customers expected. We were Agile, with daily standups, two week sprints and detailed estimations. I felt I had to wait until a feature built out before I could give my feedback.

Technical Advisors 309

Technical Advisors Product Management Product Manager Technical Review 309

Roman Pichler

NOVEMBER 3, 2020

Based on this insight, I have come up with the product strategy cycle shown in the picture below. It’s a model of an iterative process that systematically links the product strategy with the product roadmap , the product backlog , the development work, and the key performance indicators (KPIs). I call these outcomes product goals.

Product Strategy 426

Product Strategy Strategy Product Research Technical Review 426

Mind the Product

FEBRUARY 15, 2018

Much has been written about the process of creating product roadmaps, not least the six great articles written by my own team. I believe the actions of a product leader all too often are the root cause of a “bad” roadmap. Without thoughtful leadership around them, it may not be in product manager’s gift to achieve a “good” roadmap.

Roadmap 188

Roadmap Weak Development Team Leadership Research Software 188

Johanna Rothman

JULY 22, 2021

That leads to large and unchangeable roadmaps and a lot of emphasis on predictability. Worse, many of these managers also want business agility. Business agility requires change. Product strategy, to define the value the products offer to the product's users/customers. Who are our customers/users?

Differentiation 134

Differentiation Product Research Roadmap Strategy 134