Split

MARCH 14, 2024

From the initial stages of design and development to the crucial phases of testing and deployment, each step in the software development lifecycle shapes the quality and effectiveness of the final product. A robust test environment is crucial for efficient software development, yet setting one up can be time-consuming.

Feedback Software 52

Feedback Software Software Developers Software Development User Testing 52

Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. That said, it's not that agile digital adoption platform as one might expect. Let's get started! User onboarding.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

Userpilot

JANUARY 23, 2024

So how do you ensure that your product not only lives but actually thrives? TL;DR Product positioning is about defining your product’s place in the market to attract customers and enhance brand identity. Define your product’s unique selling point (USP) that addresses target market needs. What is product positioning?

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Gainsight

MAY 14, 2019

A product roadmap is a high-level, visual representation of the direction your product offering will take over time. A good product roadmap will provide your colleagues and stakeholders with the “why” behind your product and should serve the following purposes: Lay out the overarching strategy. Get the Guide. Read the Article.

Roadmap 81

Roadmap Data Visualization Analytic Tools Customer Experience 81

Userpilot

SEPTEMBER 12, 2022

Technically, the product owner is a Scrum role but many product teams prefer to use an eclectic mix of agile techniques and processes, rather than stick religiously to one framework. It tests the overall satisfaction and includes a follow-up question to collect more detailed feedback. How to set goals- frameworks for product managers.

Product Research 98

Product Research User Testing Onboarding KPIs Feedback Software 98

Userpilot

JUNE 29, 2022

Did you know that product storytelling increases the chances of your product being remembered by 2200% ? Customers are more likely to remember your product if you tell them a compelling story. But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse.

Feedback Software 98

Feedback Software User Friction User Testing Customer Experience 98

Userpilot

APRIL 25, 2022

Are you using a friction log to track and prioritize what to improve in your product? A friction log is a document capturing the challenges and frustrations a customer might face using your SaaS. Product friction describes anything that causes your users difficulty. Let’s dive in! Not all friction is bad.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Gainsight

JUNE 23, 2022

With prices (for labor, from your vendors, and to your customers) continuing to rise, demand likely slowing, and the cost of capital going up, you will have to plan for multiple future scenarios. Varying impact on sales and customer retention from issues in your client base or industry.

Customer Experience 52

Customer Experience Onboarding KPIs Customer Feedback Finance 52

The Product Coalition

JULY 8, 2019

The New Age of Product Marketing The evolution of Product Marketing is one of the newest and most important trends in software marketing today, so it’s important to understand it and know how to apply it for your career or company. We’ll cover both here so you may wish to help your colleagues by sharing this article with them!

Data Visualization 60

Data Visualization Definition Product Marketing Reporting Tools 60

PMLesson's Ace the PM Interview

FEBRUARY 7, 2022

Your first 90 days as a product manager can feel overwhelming. Many of the resources we have here at Exponent are dedicated to nailing your tech interviews so you can ultimately receive an offer. But what should you do in your first 30, 60, or 90 days as a product manager to set you up for success?

User Testing 52

User Testing Onboarding KPIs User Friction Weak Development Team 52

Userpilot

MARCH 15, 2024

TL;DR A customer journey map represents the steps users take when interacting with your brand. Understanding these steps and the motivations behind them enables you to support customers in succeeding with your tool. Segment your users with an in-app welcome survey. Iterate and continually update your journey maps.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

MARCH 20, 2023

Staying up-to-date with modern trends helps you meet customer service expectations, and boost customer satisfaction , retention , and loyalty. More than 50% of business leaders are investing more in customer service agility, automation, self-service support , etc. Book a demo today to learn how Userpilot can help you achieve all that.

Reporting Tools 98

Reporting Tools Data Visualization Analytic Tools Research Software 98

Crafty CTO

MAY 1, 2020

This is the sequel to my post Shape Up Your Agile , about the book Shape Up: Stop Running in Circles and Ship Work that Matters by Basecamp ’s Ryan Singer. This post incorporates a number of quotes and hand-drawn illustrations from Shape Up. Here are your tasks ! And shipping!)

Reporting Tools 52

Reporting Tools Feedback Software Weak Development Team Customer Experience 52

Userpilot

FEBRUARY 22, 2023

TL;DR User retention measures how successfully you keep hold of your customers over a given time frame. how many users are actively logging in and using your product). how many users are actively logging in and using your product). Why should you focus on how many users are continuously using your product?

Analytic Tools 95

Analytic Tools Customer Experience Customer Feedback Data Visualization 95

CardBoard

AUGUST 4, 2021

Some offer audio and video conferencing capabilities white others allow you to share your screen in video apps like Zoom , Teams or Google Meet. You should consider whether you need to restrict access to your online whiteboards or make certain users read-only. How secure is your data and where is it being stored?

Research Software 98

Research Software Feedback Software User Testing Data Visualization 98

Userpilot

JULY 6, 2021

How many people should there be in your SaaS product marketing team? Product marketing team criteria #1 – Is your SaaS sales-led or product-led. Product marketing team criteria #3 – How steep is the learning curve for your product? Structure your product marketing team based on outcomes. Conclusion.

Research Software 98

Research Software Feedback Software Product Marketing Marketing 98

Usersnap

AUGUST 26, 2021

It is the source of new ideas for your product, it sheds light on customer problems that may have escaped you. But it is up to you and your team to conjure the magic by how you act on customer feedback. Ask them how content they are with your product/service. The result is your net promoter score.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119