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How Product Management Strategy Turns Struggles into Structure

Productside

The Breaking Point: When Shipping ≠ Progress WellNest Health’s flagship product, BuildNest, was built on good intentions. It promised to help employers and healthcare providers support employee WellNest with physical and financial tools. Customers were disengaged. But growth stalled. Executives were frustrated. The result?

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The Role of Rapid Prototyping Techniques in Transforming Digital Healthcare

UX Planet

Rapid Prototyping Techniques in Digital Healthcare Rapid prototyping techniques fall under the third diamond of the double-diamond design model, which is the “Design” phase. It involves creating a simplified version of the product or service to test and refine its functionality, usability, and user experience.

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Why There’s No Single “Right” Way to Do Discovery: Part 2

Product Talk

The reason why Hope and I decided we wanted to tackle this topic is when we work with companies, helping their teams develop continuous discovery practices, inevitably they get to the point where they start to say, “Shouldn’t all my teams work the same way?” Opportunities are centered around your customer. Tweet This.

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What is a Customer Experience Manager? Responsibilities, Salaries, and More

Userpilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of customer experience managers is essential for success. TL;DR A customer experience (CX) manager is a professional responsible for improving interactions between a company and its customer base across different touch points.

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Guide to Writing an Effective Problem Statement

ProductPlan

They help uncover pain points, preferences, and behavior, informing user personas and journey mapping. Design Thinking : In design thinking processes, problem statements are the starting point for empathizing with users and brainstorming creative solutions.

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Holistic UX Evaluation: Introducing the UEIS Framework

UX Planet

Usability testing : Observing users in real-time to identify pain points and opportunities. For example, in the FinTrack case study, qualitative data was gathered through user interviews to address specific pain points like real-time investment updates and simplified expense categorization.

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Get hands-on product analytics and Mixpanel training with Mammoth Growth

Mixpanel

From e-commerce to finance, logistics to healthcare, data-driven decision-making is at the core of success. Enter product analytics—the art of collecting, analyzing, and leveraging data to optimize products, explore user behavior, and drive business growth. Data has become the heartbeat of modern businesses. Well, a lot actually.