Gainsight

MARCH 31, 2020

As companies shrink their businesses and staff, they will need less software from their vendors. Huge spikes in churn are likely due to vertically-oriented businesses. This type of change is usually due to a massive wave of bankruptcy, shutdowns, or layoffs in a specific industry or set of industries. ” 11.

Research Software 105

Research Software Product Research Technical Review Software Review 105

Intercom, Inc.

JANUARY 12, 2022

I was the type of person whose job is to work with marketers, product managers, or operations folks to help them make decisions about which products to ship, which audiences to target, or if the business is performing well in certain areas and not well in others. That was my first job in tech. Can they accomplish the goals they have?

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Mironov Consulting

AUGUST 8, 2017

As a product manager, I think it’s my obligation to bring clarity and precision to discussions… so talking generically about customers or users can be exasperating. I spend a lot of time sifting through documents, positioning and stories – trying to figure out who we’re talking about. See personas 4 and 7.” Wasted energy.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Intercom, Inc.

MARCH 12, 2020

I worked at a gas station, and an elderly lady pulled up on a very cold day and I went out and pumped her gas and my manager said: “Hey, we’re a self-service station. “When a customer comes into contact with any aspect of a business, they form an impression” Shep: Let me give you a quick example: airlines.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

Userzoom

NOVEMBER 14, 2017

On the homepage you’re asked to share your glass type and zip code. You can gauge interest simply by reviewing performance and metrics. To optimize the mobile app design process for airline and flight-related apps, Flexponsive took a hard look at one of the most valuable forms of customer feedback : user reviews.

Data Visualization 50

Data Visualization User Testing Product Research Customer Feedback 50

Alchemer Mobile

NOVEMBER 10, 2022

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. We think we’re pretty great – and so do many leading enterprise brands such as CNN, WeatherBug , FanDuel , Capital One, JetBlue, Dunkin’, Zillow, Norwegian Cruise Lines, Safeway, Alaska Airlines, and more.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. Skills a Product Manager Need Analytical Skills In your current role as a consultant, you will have developed and honed your analytical skills. Ideally, you will have directly assisted a product manager on one of your projects.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. Skills a Product Manager Need Analytical Skills In your current role as a consultant, you will have developed and honed your analytical skills. Ideally, you will have directly assisted a product manager on one of your projects.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Userpilot

JANUARY 19, 2021

The more engaged customers move along the user journey the more likely they are to recommend your app (drive WOM), leave positive reviews, and upgrade to a higher plan (expansion revenue). If our support delights the customer a few times, they eventually ask the customer to leave a review, which verbalizes the customer’s satisfaction.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Another no-code solution is Spekit.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Intercom, Inc.

JUNE 3, 2021

And it had a lot of guidance about adapting to change, about managing your burn, all of the classic things you’d expect to do in advance of a global pandemic, and all of the things we’ve gotten quite used to. How are you going to turn that cash into code? And how can I then turn that code back into cash?

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Userzoom

MARCH 28, 2018

I can write code. They decide what you are like through their social media updates, through reviews, through all of the different channels they’ve got – they decide how your brand is perceived. If I say United Airlines to you, I bet you don’t think of how marketing wants you to think of United Airlines.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

Userpilot

MARCH 14, 2023

Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Intercom, Inc.

DECEMBER 13, 2018

Email isn’t dead, but superior tools are emerging , like groups that allow one company to share documents with another with time to review – or inter-company chat where a lot of people can look at an issue simultaneously and discuss it in real time. It’s not just for retail or airlines or telcos. What’s your differentiator?

Feedback Software 151

Feedback Software Data Visualization Customer Experience Certifications 151

Userpilot

MARCH 15, 2023

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage. Book a demo to learn more. Search no more!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Reveal

AUGUST 24, 2022

Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Insurance analytics helps identify profitable customers and manage their entire lifecycle from acquisition to maturity.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” Big data has been a buzzword since the early 2000s when software and hardware advancements enabled organizations to manage large amounts of unstructured data.

Data Visualization 102

Data Visualization Analytic Tools Reporting Tools Technical Review 102

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One   Engineering-grade testing and code re-use are often discussed but almost never put in place.  And

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

Userpilot

MARCH 24, 2023

Alternatively, is there another in-app onboarding software that surpasses these two options? Selecting a tool can be risky, and the abundance of no-code tools available in the market just adds to the confusion. To develop an effective interactive user guide, you need a powerful no-code tool by your side.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Business trips may be exhausting for both those who travel and those who manage them behind the scenes. It is very hard to plan, distribute, and manage finances for such excursions.

Reporting Tools 104

Reporting Tools Travel Systems Review Data Visualization 104

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? Appcues customer feedback functionality offers an easy way to build in-app surveys like the NPS without coding, but there’s no way to analyze the feedback – which kind of defies the purpose of using Appcues for this use case. Salesforce).

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Reveal

AUGUST 31, 2022

Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Insurance analytics helps identify profitable customers and manage their entire lifecycle from acquisition to maturity.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. Here are some thoughts on company-wide structural differences and how we product managers get our work done. It’s a more precise, if less emotional, version of a May talk for Lean Product/UX SV meetup. What’s B2B?

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? There are so many options on review sites that choosing one can be a bit challenging. This might be time-consuming but thanks to customer feedback tools, the process can be hassle-free and literally without any coding.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 15, 2023

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. All product managers want to delight and engage their customers. Is Pendo or Spekit the best tool for interactive user guides? Book a demo to learn more.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS!

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

MARCH 21, 2023

Choosing a no-code tool can be overwhelming – the last thing you want is to get stuck in an expensive annual plan. An ideal tool must be truly no-code, offer a range of UX patterns, support user segmentation , and enable tracking of product analytics. All product managers want to delight and engage their customers.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? There are so many options on review sites that choosing one can be a bit challenging. This might be time-consuming but thanks to customer feedback tools, the process can be hassle-free and literally without any coding.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. This might be time-consuming but thanks to customer feedback tools, the process can be hassle-free and literally without any coding. – Lubana L.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 21, 2023

And is there a better in-app feedback software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. This might be time-consuming but thanks to customer feedback tools, the process can be hassle-free and literally without any coding. – Parita P.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

NOVEMBER 17, 2022

There are plenty of Spekit alternatives on review sites, but they don’t make the choice any easier. As with any software, Spekit is not a perfect solution and has some cons such as limitation of onboarding flows, bugs and performance issues, etc. Spekit reviews. You can find more reviews on G2 or Capterra.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

The Product Coalition

DECEMBER 12, 2019

Andrew Grove explained the methodology of “management by objectives” (MBO) in his book High Output Management : The idea behind MBO is extremely simple: If you don’t know where you’re going, you’ll not get there. Decide the HOW and the WHAT Being a Product Manager involves listening to the multiple needs of many stakeholders.

Customer Experience 78

Customer Experience Product Research Weak Development Team Feedback Software 78

Userpilot

FEBRUARY 28, 2023

Are UserGuiding and Spekit the most suitable no-code growth solutions available? Or is there an alternative in-app onboarding software that may be better suited to your specific requirements? With numerous options for no-code growth tools available on review sites, selecting the best one can be overwhelming.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Modus Create

MARCH 16, 2020

The travel industry as a whole (hotels, tourism, and airlines) is experiencing significant cancellations from consumers. We’ve received questions from a few of our clients on how Modus Create is managing the effects of COVID-19 and what we recommend companies and clients do to mitigate the risks.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

The Product Coalition

OCTOBER 23, 2019

In an attempt to provide a seamless experience to the customer on a variety of devices, companies need to find the sweet spot between investing heaps of money in tons of code for all platforms and focusing on platforms that will fuel the customer experience best. Unlike many other industries, travel can inspire people.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Product Talk

MARCH 3, 2021

If you missed Part 1, no worries, we’re going to do a quick review to help you get up to speed. We’re going to review briefly what we went through in Part 1, to help folks get caught up, and then we’re going to dive right into the next principles. Our goal is to make each webinar awesome in its own right.

Product Research 163

Product Research User Testing User Friction Research Software 163

Usersnap

MAY 21, 2019

You can set up NPS pop-ups in your product or on your website, those that are promoters and give amazing reviews are who you should reach out to. 6 Ways for Product Managers to Collect Customer Feedback. How to use Usersnap as your main customer support software. Loved by Facebook, Canva, Hawaii Airlines and more.

User Testing 74

User Testing Customer Experience Customer Feedback Product Research 74