Mind the Product

FEBRUARY 10, 2020

He’s coached executive teams at Capital One, International Airlines Group, HSBC, Google, and Amazon, to name a few. What he does, he says, is to get these senior people to understand that they need to develop a system to adapt to changing circumstances. Typically these coaching engagements run from three to 12 months.

Wireless 119

Wireless Airlines Workshop Agile 119

Atlassian

JANUARY 13, 2022

The estimated costs in damage of this downtime included $60 million in long-distance charges; 200,000 lost airline reservations; and 75 million missed phone calls. Later, they found that the software upgrade contained one line of buggy code, leading to cascading switch failures that ultimately snowballed into a huge problem.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

Mironov Consulting

JUNE 28, 2018

For hospital software vendors, we might say ‘patient’ and ‘doctor’ and ‘member of software purchasing committee’ instead of ‘customer.’ ’ For airline reservation systems, perhaps ‘traveler’ and ‘booking agent’ and ‘airline CFO.’

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

The Product Coalition

JUNE 17, 2019

German fintech startup N26 Agile software development is all the rage in banking these days, and almost all banks now describe their IT development approach as using Agile. Successful Banks Use Flexible Technologies to Organize Processes “The goal is to establish an Agile center of gravity around our company”?—?German

Banking 91

Banking Development Team Review Software Review Technical Review 91

The Product Coalition

JUNE 17, 2021

There are different directions within software development, and consequently they involve different career pathways. While many of them are pretty straightforward, there are also other software engineering vocations which are situated, so to speak, on the edge.

Development 126

Development Data Visualization User Testing Framework 126

Balsamiq

JULY 13, 2018

So, we structure our teams in such a way that those who need to interact with clients closely are located in either Gainesville, FL (our Headquarters) or Dallas, TX (the hub for most of our airline clients). Our development teams are distributed as follows: US - Business and Algorithms. Where do your requirements come from?

User Testing 49

User Testing Customer Feedback Research Software Product Research 49

Balsamiq

JULY 13, 2018

So, we structure our teams in such a way that those who need to interact with clients closely are located in either Gainesville, FL (our Headquarters) or Dallas, TX (the hub for most of our airline clients). Our development teams are distributed as follows: US - Business and Algorithms. Where do your requirements come from?

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

Sachin Rekhi

MAY 17, 2010

Categories include communication, social networking, news, software development, and more. Everytime I get an itinerary confirmation from an airline, I simply email it to plans@tripit.com and Tripit lets me rest assured that the rest of my travel experience will be extremely simplified.

Data Visualization 60

Data Visualization Customer Experience User Testing Travel 60

Userpilot

MARCH 24, 2023

Here’s how using a tool can help: With the low technical barrier to entry, anyone -from operations to customer success managers – can quickly create an interactive tour , which means you can reduce reliance on software developers. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

MARCH 15, 2023

Here’s how using a tool can help: With the low technical barrier to entry, anyone -from operations to customer success managers – can quickly create an interactive tour , which means you can reduce reliance on software developers. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 14, 2023

Here’s how using a tool can help: With the low technical barrier to entry, anyone – from operations to customer success managers – can quickly create an interactive tour , which means you can reduce reliance on software developers. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 21, 2023

Here’s how using a tool can help: With the low technical barrier to entry, anyone -from operations to customer success managers – can quickly create an interactive tour , which means you can reduce reliance on software developers. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 15, 2023

Here’s how using a tool can help: With the low technical barrier to entry, anyone -from operations to customer success managers – can quickly create an interactive tour , which means you can reduce reliance on software developers. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52