eG Innovations

DECEMBER 9, 2021

How a full stack monitoring solution helped our enterprise customer pinpoint the cause of slowness in AWS Cloud. You need a modern AI-powered full stack monitoring solution to find the needle in the multi-layered haystack that is the cloud. Our customer is a mid-sized business that offers SaaS services to clients.

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UX Planet

JANUARY 18, 2024

User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. This article delves into the importance of UI UX research, particularly for enterprise customers and B2B companies. Why Is UX Research Important?

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eG Innovations

DECEMBER 7, 2022

SNMP exposes management data in the form of variables on the managed systems organized in a management information base (MIB), which describe the system status and configuration. Other standard MIBs include the HOST RESOURCES MIB for monitoring resource utilization (CPU, memory, etc.) of a server or device.

Enterprise 52

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Userpilot

MARCH 29, 2024

Lack of help resources. How to identify a conversion funnel leak: Conduct feedback surveys and pair the results with actionable data from session replays, funnel , path , and heatmap analysis. Repair tips for top-of-the-funnel leaks: Identify your best marketing channels with web analytics tools. Features with usability issues.

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Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Ready to dive in?

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The Product Coalition

AUGUST 12, 2020

As AI technology spreads across the globe, new locations are arising as potential hotbeds for the growth and development of AI technology. One of these areas is Southeast Asia, where AI solutions are expected to lead to increased productivity and a further expansion of AI markets.

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Mixpanel

JULY 28, 2022

Companies need insights on how their customers use their digital products, but they face a dilemma between building a solution in-house and buying an external tool. However, modern product analytics software has advanced to a point where “buying” can meet (or often exceed) business needs. The hidden costs of in-house solutions.

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eG Innovations

SEPTEMBER 22, 2021

By avoiding business impacting failures, proactive monitoring helps to enhance service uptime and performance, increases customer trust, and enables increased efficiency in IT operations. This provides operators with visibility into workload health and performance and proactively notifies operators of potential service impacts.

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Userpilot

AUGUST 29, 2023

Validating the market for your product reduces the risk of developing a product that’s not profitable, increases investor confidence, and helps teams use scarce resources well. Competitive analysis can tell you how successful other similar products are, while industry reports can indicate trends in customer demand.

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eG Innovations

DECEMBER 15, 2022

Change tracking and controlled change ensure that there is a record of the state of a system and if issues arise the cause can be linked to effects. “APM tools and agents are already deployed across the most critical applications inside large enterprises. Focus on Integrating Security and Observability. This was easy.

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eG Innovations

DECEMBER 21, 2021

Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the cloud. Amazon EC2’s simple web service interface allows you to obtain and configure capacity with minimal friction. CloudWatch is Amazon’s native cloud monitoring solution for AWS. What is AWS CloudWatch?

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Userpilot

DECEMBER 19, 2022

B2B marketing expenses can vary wildly depending on whether you’re building a brand on social media, investing in content, or targeting enterprise customers with account-based marketing. Think about how Slack targets senior operations staff or how HubSpot advertises its CRM software to upper management. What is B2B marketing?

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eG Innovations

SEPTEMBER 13, 2022

Last week (7th September 2022) I spotted a post from EUC and Cloud Veteran Marius Sandu alerting his professional and social media networks to an outage of Azure Front Door that in turn meant a significant number of Azure services and resources were unavailable. How eG Enterprise Proactively Monitors Azure Outages.

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Userpilot

MAY 20, 2024

Given the right product growth tools you can transform your product into a self-growth machine. Curious about the tools that make this happen? In this article, we’ll go over 16 tools that each product team may want to have in. TL;DR Product growth tools are software solutions that elevate your product to be a vehicle for growth.

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The Product Guy

OCTOBER 11, 2019

That happens because they are not include on the day-to-day routines of each squad that manages that product (obviously), so in many cases the most important channel they have to access that kind of information is through direct or indirect communication with the team, usually docs and presentations written by the PM. The Problem.

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UX Studio: Product Management

JULY 14, 2021

Many local and international design thinking companies offer similar services. We help startups and established brands optimize their time and resources, prioritize their product design and development efforts and discover untapped business opportunities. . How to choose the right one? Is there anything we can help you with now?

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Gainsight

MAY 8, 2019

Evaluating software is tough. The only advice I can give is: read the reviews , read the comparisons , read the case studies , and demo everything. Buying the wrong software and getting stuck with a product that doesn’t serve your needs. Pendo was originally created as a web analytics tool.

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Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. Especially when you consider how much time and resources get put into evaluating, implementing, onboarding, and navigating change management. Gainsight PX is a complete Product Experience Platform.

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Userpilot

NOVEMBER 22, 2022

Although both personas and segments can group existing and potential customers, they offer different use cases for a SaaS business. Designing user personas gives you detailed fictional characters and their associated stories that your design teams can apply in real-life cases. Behavioral segmentation. Demographic segmentation.

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Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

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Iteratively Blog

JANUARY 10, 2021

An analyst or analytics engineer is responsible for modeling the data and will care about its structure, and you might have several teams responsible for building reports and analysing the data in several tools (e.g. Software Engineer. Enterprises. Looker and Mixpanel). Roland Meyer.

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Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry. .

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eG Innovations

JUNE 28, 2022

In this article, we will cover a case study of one of our higher education customers using eG Enterprise to proactively monitor and troubleshoot their Moodle applications to ensure service availability and performance for their staff and students. A reporting or analytics tool. What is Moodle? activities.

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The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

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eG Innovations

FEBRUARY 1, 2023

They are also often under the misconception that once an application is hosted in the cloud, it is the responsibility of the cloud service provider to maintain the availability and performance of the application. Figure 3 below proves that indeed the bottleneck was likely to be backend access to the database service (RDS).

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Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? Why is Having Customer Feedback Software Important?

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Userpilot

MARCH 11, 2021

Let me be frank: if you’re a SaaS company and you’re not using customer retention management software , you’re missing out. A study by Totango found that 70-95% of revenues come from upsells and renewals, as opposed to only 5-30% from the original sale. Why does a SaaS business need customer retention software?

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eG Innovations

MARCH 1, 2022

When a user called in about poor application performance, there was always the suspicion that the reported issue could be on the user’s end point or in their home network or with their ISP (Internet Service Provider). The Challenge of Help Desk Teams: Lack of Tools and Visibility.

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Nulab

JULY 18, 2019

Bureau of Labor Statistics’ Establishment Age and Survival report to see how long businesses typically operate, which industries close the fastest, and where businesses are expanding. It may also just be a case of bad luck. The management of companies and enterprises industry was, by far, the most resilient, with 9.3

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Userpilot

OCTOBER 30, 2023

Looking for a good user engagement analysis tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for user engagement analysis on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Heap!

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Intercom, Inc.

NOVEMBER 28, 2018

But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Before we begin: how to choose your sales tools. Better tools, not more tools.

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eG Innovations

AUGUST 9, 2021

A guest blog from Chris Booth , Solution Architect at eG Innovations’ partner KedronUK covering how they use eG Enterprise’s SAP monitoring capabilities. SAP provides a number of tools such as Solution Manager and CCMS, which can be used to monitor the platform. Why should I consider a third-party tool?

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Userpilot

DECEMBER 10, 2023

Looking for a good product analytics tool and wondering which one of Pendo, Appcues, and Mixpanel is the best option for your SaaS company? There are plenty of tools for product analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo! Let’s compare them!

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eG Innovations

OCTOBER 27, 2022

The focus of IT monitoring has been to gather metrics about the operations of an IT infrastructure’s hardware and software assets to ensure that all the key functions are being performed as expected to support applications and IT services. Analysis of metrics, logs and traces is used to estimate the health of the target application.

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Userpilot

DECEMBER 12, 2023

Looking for a good retention analytics tool and wondering which one of Pendo, Appcues, and Mixpanel is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo! Let’s dive in!

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Userpilot

DECEMBER 10, 2023

Looking for a good product analytics tool and wondering which one of Pendo, Appcues, and Amplitude is the best option for your SaaS company? There are plenty of tools for product analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo! Let’s compare them!

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Roy Madden

APRIL 25, 2023

Case Study How Delta Dental fills gaps in their vulnerability management process and saves four hours each week. Every week, he puts together a risk advisory report that goes out to approximately fifty people in the infrastructure and application teams. The solution: Gathering intelligence in one place with Feedly.

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