Userpilot

NOVEMBER 20, 2022

This usually comes in different forms of adapted content, like recommendations based on previous searches, in-app guidance based on user behavior, responses to social media comments, etc. In this article, we’ll discuss how to deliver personalized, timely, and connected real-time interactions that bring value to the customer.

Customer Experience 96

Customer Experience Feedback Software Analytic Tools User Testing 96

Userpilot

JANUARY 26, 2023

Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? In this article, we cover: What SaaS customer onboarding is and why it’s important. Onboarding best practices for SaaS companies. What is SaaS customer onboarding?

Analytic Tools 95

Analytic Tools Feedback Software Customer Experience Data Visualization 95

ProductPlan

JUNE 5, 2020

There is one learning opportunity that signifies the mastering of a topic (and enhances your LinkedIn profile): Product management certifications. Here’s even more good news: There are many product management certifications and courses available today. 4 Product Management Certifications That Are Worth Your Time.

Certifications 105

Certifications Customer Experience Artificial Inteligence Product Management 105

The Product Coalition

MAY 20, 2020

Graphs, charts, maps, and tables are powerful communication tools, helping to make data more accessible. It’s also a very powerful tool for sales, marketing, and for sharing information with stakeholders. Certainly, they’ll be the person with the best tool recommendations! Platforms for Data Visualization 1.

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 84

The Product Coalition

JULY 18, 2020

Product Analytics is the term applied to the automated gathering, analysis, and visualization of data. Most people first get their introduction to analytics through the popular Google Analytics, but there is a variety of analytics software specifically for tracking user actions on digital products.

Data Visualization 104

Data Visualization Analytic Tools Research Software User Testing 104

Userpilot

DECEMBER 3, 2022

In this article, we cover the following: What UX design is and why UX is important in SaaS. Collect customer feedback with in-app surveys. Push the most successful new solution out to your entire customer base. Improve user experience by triggering contextual in-app flows with images and videos. The good news?

Feedback Software 94

Feedback Software Research Software Analytic Tools User Testing 94

The Product Coalition

OCTOBER 11, 2019

In this article I want to introduce you to the 6 best platforms for attending these courses. Every platform offers a variety of product management courses. After you finish the course successfully, you get a course certificate. Verified certificates cost a fee. Advance your education and push your career.

Analytic Tools 60

Analytic Tools Reporting Tools Certifications Data Visualization 60

Userpilot

JULY 14, 2021

Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. There are no one-size-fits-all tools – don’t trust the reviews! Pendo offers very robust analytics, but it comes at a high price.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Measure how your customers behave inside your app to improve the customer experience.

User Testing 96

User Testing Feedback Software Research Software Analytic Tools 96

Userpilot

JULY 13, 2022

In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Userpilot publishes well-researched and in-depth articles on all aspects of product management including product growth, retention, and adoption. SaaS Product Adoption: The Ultimate Guide.

Blog 94

Blog Analytic Tools Research Software Feedback Software 94

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Best product management tools to add to your toolkit. User survey tool – Hotjar.

Analytic Tools 92

Analytic Tools Data Visualization Research Software Feedback Software 92

Gainsight

SEPTEMBER 26, 2023

For SaaS companies in 2023, it simply isn’t possible for Customer Success Manager (CSM) headcount to keep pace with business growth. Digital customer education refers to using a learning management system (LMS) and a digital customer academy to increase the reach, impact, and efficiency of training. Certifications.

Education 52

Education Customer Experience Customer Feedback Reporting Tools 52

Userpilot

FEBRUARY 3, 2023

In SaaS, onboarding is the key to not only converting free users into paid customers but also driving long-term loyalty. In this article, we explore how to continuously educate and unlock value for your users throughout the customer lifecycle. Capture their thoughts with in-app microsurveys. Feature tagging in Userpilot.

Onboarding KPIs 95

Onboarding KPIs Customer Experience User Testing Customer Feedback 95

Userpilot

DECEMBER 19, 2022

This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level! Think about how Slack targets senior operations staff or how HubSpot advertises its CRM software to upper management. What is B2B marketing?

B2B 99

B2B User Testing Research Software Analytic Tools 99

Userpilot

SEPTEMBER 30, 2022

In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? 15+ strategies to offer seamless digital customer experiences and drive retention for your SaaS. That way, you can improve their digital CX by personalizing in-app experiences for their specific use cases.

Customer Experience 81

Customer Experience User Testing Data Visualization Feedback Software 81

Intercom, Inc.

FEBRUARY 10, 2021

Here at Intercom, we doubled down on building and shipping features across our conversational support and engagement solutions that would fundamentally shift how our customers communicate with their own. Where there’s no answer, there’s an article. Increase support efficiency with updates to Inbox and Articles.

Data Visualization 104

Data Visualization Feedback Software Analytic Tools User Testing 104

TIBCO - Thought Leadership

SEPTEMBER 7, 2020

The current champions use TIBCO technology to effectively connect their real-time data and enhance its intelligence to deliver championship performances. . This article from Harvard Business Review lays out 10 steps that will help you navigate and improve your organization’s cultural shift. Not a TIBCO Spotfire user?

Data Visualization 52

Data Visualization Analytic Tools Technical Review Certifications 52

Userpilot

MARCH 3, 2022

This article will help you develop and finetune your product manager resume, present your skills in the most favorable light, win the attention of the hiring managers, get interviews, and ultimately land your dream job. Product management certificates are not likely to give you an advantage and may highlight a lack of experience.

Data Visualization 90

Data Visualization Analytic Tools Technical Advisors User Testing 90

Userpilot

FEBRUARY 7, 2020

That’s every SaaS company’s dream, right? That’s why it’s so important for SaaS companies to invest in customer education. Moment is when a user creates their first experience and realizes how much time they’ll save thanks to our no-coding platform. The other way is to work backwards using product usage analytics.

Analytic Tools 59

Analytic Tools Research Software Education Customer Experience 59

eG Innovations

SEPTEMBER 29, 2022

Every article you find about reducing Azure cost will invariably mention ensuring any unused (especially PAYG) resources are identified and shut down/deleted. We’ve covered in a previous article how eG Enterprise can automate monitoring alerts from Azure Advisor into the IT system without bespoke scripting, see: What is Azure Advisor? |

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Education 96

Gainsight

OCTOBER 25, 2023

You can do that by auditing your existing content and understanding the available resources to move to your learning management system (LMS) during implementation with your vendor. Ensure your team has the necessary resources to effectively leverage the academy, including technology, equipment, and training materials.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Customer Feedback 52

eG Innovations

AUGUST 23, 2022

A recent article from HTG covers how AVD costs can be reduced by leveraging Azure Advisor to ensure idle resources and VMs (Virtual Machines) are shutdown to avoid pay-as-you-go (PAYG) costs, see: Azure virtual desktop pricing: 5 ways you can save money (htg.co.uk). In production systems, this would be one to consider seriously.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Systems Review 52

PMLesson's Ace the PM Interview

APRIL 26, 2022

Careers in data science or analytics are some of the most in-demand jobs. Exponent Anthony Pellegrino Why Choose a Career in Data Science or Analytics? Hard skills are specific abilities that relate to a career and might be learned or earned, like a certification. Data scientists are curious and analytical.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

The Product Coalition

MAY 9, 2020

You might also have heard that it comes under the umbrella of Product Lifecycle Management (PLM) and is sometimes referred to in software engineering as version control. How Top Tech Companies Use Data Choosing the Right Product Data Management Software What is a Data Product Manager? How do Product Managers Use Data?

Data Visualization 90

Data Visualization Analytic Tools Onboarding KPIs User Testing 90

Userpilot

JANUARY 16, 2023

Are you searching the market to find the best churn management software for your SaaS company? This article shows you six of the best. Read on to learn how each tool can help you retain customers , the pros and cons for each, as well as pricing information. Mixpanel for product and funnel analytics. Segmentation.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Software Review 105

eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. For example, when using Azure IaaS to store data, applications, operating systems, when application servers or desktops are hosted in the cloud, you still need to monitor those. Citrix Director.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Userpilot

DECEMBER 7, 2021

This article will walk you through all you need to know about a product designer vs a UX designer. Hire a UX designer if you need someone to own the overall design process in your Saas business. To do this, they create customer-friendly visual elements that improve the usability and accessibility of a solution. User empathy.

UX 91

UX Research Software User Testing Analytic Tools 91

Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. It also provides examples of SaaS organizations that have mastered it and explains how Userpilot can help you follow in their footsteps. Why should SaaS companies go for the value-based growth strategy?

Feedback Software 68

Feedback Software Analytic Tools Product Research Data Visualization 68

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? In this article, we’re going to go over the benefits of customer education programs and the five steps you need to follow to launch one. Educate users with short in-app video tutorials.

Feedback Software 92

Feedback Software Analytic Tools Reporting Tools Data Visualization 92

The Product Coalition

AUGUST 20, 2019

Google has an agnostic interview process in which they aim to hire “generalists” that can easily float through different product lines such as consumer, mobile, enterprise or platform to name a few. eg, how to monetize twitter, how to change Gmail, design an app for the Louvre. Analytical ?—?May Check our certifications here.

Analytic Tools 60

Analytic Tools Feedback Software Data Visualization Product Management 60

The Product Coalition

AUGUST 25, 2020

They want to test your analytical abilities. Some companies, rightly or wrongly, use coding interviews as a way to test your analytics skills. By testing your ability to write algorithms, the interviewer gets to test your analytical skills as well. Check out our certifications here. Looking for a good read?

Analytic Tools 114

Analytic Tools User Testing Product Research Certifications 114

The Product HQ

FEBRUARY 1, 2023

In this article, we outline the differences between a group product manager and a principal product manager, while exploring in detail the responsibilities, salaries, skills, career path trajectory, and certifications for each role. But what distinguishes these roles from each other? How do you determine which path is right for you?

Product Management 52

Product Management Product Manager Certifications User Testing 52

Userpilot

JULY 30, 2021

If your company has 250 employees or more, it’s essential that you use enterprise onboarding software to process your new customers. Sure, you could probably afford the financial cost of building your own bespoke onboarding software, but how many customers are you going to lose in the time it takes you to figure all that out?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Enterprise 98

The Product Coalition

DECEMBER 29, 2020

Someone with nothing but marketing experience, but with all the skills needed, may fear their lack of experience in software development will hold them back. When a project is personal, it’s much harder to separate our analytical minds from our emotional attachment. Check out our certifications here. Looking for a good read?

Technical Review 127

Technical Review Product Research Certifications Data Visualization 127

The Product Coalition

MAY 13, 2020

They keep the Product Manager supplied with the tools and information they need to get their job done. Choosing the Right Tools With so many tools and software out there , for all aspects of product, it can be difficult to know which ones to choose! Someone with an analytical mind and a passion for data.

Product Research 148

Product Research Data Visualization User Testing Research Software 148

The Product Coalition

JUNE 1, 2020

We’ve previously discussed Product Data Management , and taken a look at some of the best data visualization platforms for PMs. Data Analysts, Senior Product Managers, Product Data Managers , Group Product Managers, Data Analysts, Software Engineers, UX Designers…the list goes on. Check out our certifications here.

Data Visualization 78

Data Visualization User Testing Product Management Product Manager 78