Userpilot

AUGUST 23, 2023

This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. In this article, we’ll cover the responsibilities of a product analyst, the skills needed in the current job market, and the prerequisites. Let’s dive in!

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Userpilot

JANUARY 26, 2023

Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? In this article, we cover: What SaaS customer onboarding is and why it’s important. Onboarding best practices for SaaS companies. What is SaaS customer onboarding?

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Userpilot

NOVEMBER 20, 2022

This usually comes in different forms of adapted content, like recommendations based on previous searches, in-app guidance based on user behavior, responses to social media comments, etc. In this article, we’ll discuss how to deliver personalized, timely, and connected real-time interactions that bring value to the customer.

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Userpilot

JULY 14, 2021

Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. There are no one-size-fits-all tools – don’t trust the reviews! Appcues comes second-next, with really nice UX and UI.

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. AI product management professionals help businesses profit from these markets by overseeing the planning, development, and success of AI products and innovative solutions.

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Userpilot

DECEMBER 7, 2021

Product designer vs UX designer—how do these two roles measure up against each other? While product designers and UX designers often have intertwined responsibilities, they are not the same. This article will walk you through all you need to know about a product designer vs a UX designer. Product designer vs UX designer.

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ProductPlan

JUNE 5, 2020

There is one learning opportunity that signifies the mastering of a topic (and enhances your LinkedIn profile): Product management certifications. Here’s even more good news: There are many product management certifications and courses available today. 4 Product Management Certifications That Are Worth Your Time.

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The Product Coalition

OCTOBER 11, 2019

In this article I want to introduce you to the 6 best platforms for attending these courses. Every platform offers a variety of product management courses. After you finish the course successfully, you get a course certificate. Verified certificates cost a fee. Advance your education and push your career.

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Userpilot

JULY 13, 2022

In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Userpilot publishes well-researched and in-depth articles on all aspects of product management including product growth, retention, and adoption. SaaS Product Adoption: The Ultimate Guide.

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Userpilot

SEPTEMBER 30, 2022

In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? 15+ strategies to offer seamless digital customer experiences and drive retention for your SaaS. That way, you can improve their digital CX by personalizing in-app experiences for their specific use cases.

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Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Best product management tools to add to your toolkit. User survey tool – Hotjar.

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Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Measure how your customers behave inside your app to improve the customer experience.

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Userpilot

FEBRUARY 3, 2023

In SaaS, onboarding is the key to not only converting free users into paid customers but also driving long-term loyalty. In this article, we explore how to continuously educate and unlock value for your users throughout the customer lifecycle. Capture their thoughts with in-app microsurveys. Feature tagging in Userpilot.

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Userpilot

DECEMBER 19, 2022

This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level! Think about how Slack targets senior operations staff or how HubSpot advertises its CRM software to upper management. What is B2B marketing?

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Userpilot

FEBRUARY 7, 2020

That’s every SaaS company’s dream, right? That’s why it’s so important for SaaS companies to invest in customer education. Moment is when a user creates their first experience and realizes how much time they’ll save thanks to our no-coding platform. The other way is to work backwards using product usage analytics.

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Userpilot

MARCH 3, 2022

This article will help you develop and finetune your product manager resume, present your skills in the most favorable light, win the attention of the hiring managers, get interviews, and ultimately land your dream job. Product management certificates are not likely to give you an advantage and may highlight a lack of experience.

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Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

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eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. For example, when using Azure IaaS to store data, applications, operating systems, when application servers or desktops are hosted in the cloud, you still need to monitor those. Citrix Director.

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The Product Coalition

MAY 9, 2020

You might also have heard that it comes under the umbrella of Product Lifecycle Management (PLM) and is sometimes referred to in software engineering as version control. How Top Tech Companies Use Data Choosing the Right Product Data Management Software What is a Data Product Manager? How do Product Managers Use Data?

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Userpilot

JANUARY 16, 2023

Are you searching the market to find the best churn management software for your SaaS company? This article shows you six of the best. Read on to learn how each tool can help you retain customers , the pros and cons for each, as well as pricing information. Mixpanel for product and funnel analytics. Segmentation.

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Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? In this article, we’re going to go over the benefits of customer education programs and the five steps you need to follow to launch one. Educate users with short in-app video tutorials.

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The Product Coalition

JUNE 1, 2020

We’ve previously discussed Product Data Management , and taken a look at some of the best data visualization platforms for PMs. Data Analysts, Senior Product Managers, Product Data Managers , Group Product Managers, Data Analysts, Software Engineers, UX Designers…the list goes on. Check out our certifications here.

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Userpilot

JULY 30, 2021

If your company has 250 employees or more, it’s essential that you use enterprise onboarding software to process your new customers. Sure, you could probably afford the financial cost of building your own bespoke onboarding software, but how many customers are you going to lose in the time it takes you to figure all that out?

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Bain Public

JUNE 4, 2020

They often lack the tools to succeed in their jobs. While the product manager’s ability to think strategically and execute with confidence and efficiency should be the driving force to the company's success, unfortunately, businesses fail to provide them with the tools and resources they need to succeed. TWG Location: Toronto, Canada.

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The Product Coalition

NOVEMBER 25, 2019

You might be working on something like updating the company’s privacy policy, or collaborating with a UX team on a new product. You’ll also be meeting people from other disciplines, like Software Development, Product Marketing , Operations, etc. Of course, that’s if you want to look at it with an analytical eye.

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The Product Coalition

NOVEMBER 19, 2019

You might be working on something like updating the company’s privacy policy, or collaborating with a UX team on a new product. You’ll also be meeting people from other disciplines, like Software Development, Product Marketing , Operations, etc. Of course, that’s if you want to look at it with an analytical eye.

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The Product Coalition

JUNE 7, 2019

He is currently Head of Product and User Behavior Analytics at Jüssi, an Internet marketing agency in São Paulo, Brazil. Engineering or Data Analytics, for example, have better-defined transitions and therefore only a handful of possible routes into them. I have always enjoyed working with technology. That’s a funny story.

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Userpilot

JULY 31, 2023

How does it compare to other similar tools? These are the main questions we discuss in this article, so if you’re after the answers, you’re in the right place! TL;DR WalkMe is a digital adoption platform. SmartTips and ShoutOuts are on-screen WalkMe’s UI patterns for in-app messaging. How much does it cost?

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Userpilot

NOVEMBER 29, 2022

By the end of this post, you’ll be armed with enough knowledge, the right tools , and be inspired by great user onboarding examples to build engaging onboarding tours. Our customer success platform, Userpilot enables you to create product tours, build interactive walkthroughs, and measure the success of what you’ve built.

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Userpilot

DECEMBER 3, 2022

In this article, we’ll explore the following: What the customer lifecycle is and why it’s important. In SaaS, this is usually the moment they start a free trial or freemium plan. In SaaS, this is when they upgrade from a free trial to paid, or from a freemium to a premium plan. This all leads to a purchase decision.

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Userpilot

AUGUST 29, 2022

Read along to learn what customer training means, the best practices, and the tools you need to succeed. Primary types of customer training content: contextual in-app guidance, self-serve educational resources, and live training. Don’t use text alone for your in-app tutorials or knowledge base content.

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Userpilot

MARCH 24, 2023

Which is the superior tool for developing interactive user guides – Whatfix or Apty? Or is there a more powerful in-app onboarding software that aligns better with your needs? It can be difficult to choose the best tool with so many alternatives available on review sites. Let’s get started! Search no more!

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Userpilot

DECEMBER 10, 2022

In this article, we’ll cover: What is user friction and how it can kill your relationship with customers? To overcome it, UX designers must conduct usability testing to uncover areas of improvement. Tips to reduce user friction in SaaS: Fill empty states with engaging content to make it easier for users to get started.

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Userpilot

SEPTEMBER 28, 2022

This article is for you if you wish to deliver top-notch experiences but are not sure how. Use UX analytics to identify friction points across the entire customer journey and eliminate them. Sometimes, poor customer experience is traceable to subpar products, so don’t stop making your tool great! Source: zingle.com.

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The Product Coalition

JUNE 13, 2019

Sure, there are some junior positions out there that can be reached with a few months’ experience and a prestigious certification. Yes, Product Management is a distinct discipline with its own tradition of theories, methodologies, and tools. Concise one-pagers can be extremely effective tools.

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Userpilot

MARCH 20, 2023

Which is the ideal tool for interactive user guides; Chameleon or Apty? Or is there an in-app onboarding software superior to the two? With so many tools available on review sites, finding a software that suits your requirements and budget can be overwhelming. Looking for the best tool for interactive user guides?

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Userpilot

OCTOBER 15, 2022

Want to improve your SaaS retention rates and looking for B2B customer experience best practices to get started with? In this article, we’ll cover: The essential components of the B2B customer experience. Track in-app customer behavior with analytics to recognize areas of friction that you can improve on.

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