Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. What to look for in the right instructional design tool. What is instructional design software?

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Analytic Tools Feedback Software Reporting Tools Software Review 94

Userpilot

MARCH 17, 2022

End-user training bridges the gap between mere signups and actual usage of SaaS products. People are not likely to find value in a software product if they are left alone to figure everything out. Many of them will leave the moment they encounter friction or perceive the SaaS product as too complex for them. Let’s get started!

Analytic Tools 104

Analytic Tools Feedback Software User Testing Customer Experience 104

Userpilot

JUNE 29, 2022

How many customer segmentation tools are out there? Here, we have listed a few popular customer segmentation software options and described their pros and cons. Moreover, you will learn what data each tool provides and how to use them to accomplish tasks. What is a customer segmentation tool? Dozens, hundreds?

Analytic Tools 95

Analytic Tools Research Software Data Visualization Reporting Tools 95

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Conclusion.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Ready to dive in?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

JULY 29, 2021

Are you looking for customer engagement solutions that can give you an upper hand in creating stronger customer relationships? Furthermore, you won’t know the answer until you start to test and track customer behavior to see what works. What is a customer engagement solution?

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. The Process of Creating User Personas Creating UX user personas is a fundamental step in UX design and product management, acting as a key to unlocking user-centric solutions.

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User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

APRIL 8, 2022

Userpilot vs Appcues as your new user onboarding tool ? Which of them is more suitable for your SaaS and gives more bang for your buck? Userpilot is a digital adoption platform that allows teams to build custom user onboarding experiences without any coding. They offer basic customization and very limited analytics.

Analytic Tools 95

Analytic Tools Data Visualization Software Review Customer Experience 95

Reveal

SEPTEMBER 2, 2022

Reveal Embedded Analytics. If you want to achieve your sales goals month after month, then guesswork and intuition aren’t your best friends – sales analytics is. If you want to achieve your sales goals month after month, then guesswork and intuition aren’t your best friends – sales analytics is.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. The best tools to track your UX KPIs and improve them are: Userpilot – for creating in-app surveys and tracking feature usage.

Analytic Tools 101

Analytic Tools Research Software Feedback Software Data Visualization 101

Userpilot

JANUARY 23, 2024

Test and refine the positioning based on customer feedback and key metrics. Coda employs competitor-based positioning by comparing itself against tools like Google Docs and Notion. Product positioning strategies play a crucial role in not just attracting customers, but in building a loyal user base for your SaaS product.

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Userpilot

MARCH 16, 2023

If you want to create an onboarding experience optimized for speed, you might consider using no-code user onboarding tools. One downside is the risk of choosing the wrong tool. There are a number of tools on the market. Choosing the right solution is very important for you and your business. Book a demo now.

Analytic Tools 90

Analytic Tools Feedback Software Customer Experience User Testing 90

Userpilot

JUNE 12, 2023

TL;DR User onboarding is the process of educating customers about how to experience value from your product as quickly as possible. Make sure to gather feedback as you go and use what you learn to test and improve the experience. You’ll only want to consider the right tools for the job, of course. Let’s get started.

Analytic Tools 79

Analytic Tools Feedback Software Onboarding KPIs User Testing 79

Userpilot

MAY 2, 2024

Identify the happy paths of power users through analytics and replicate them for new customers. A/B-test different versions of your onboarding flow to optimize for conversions. Host webinars with guest experts to educate customers and attract new prospects. Monitor user sentiment through in-app NPS surveys.

Data Visualization 90

Data Visualization User Testing Customer Feedback Analytic Tools 90

Userpilot

MAY 7, 2021

Self-service software is the perfect antidote to the modern world of instant gratification. The majority of SaaS users want to get what they want immediately, as opposed to waiting to speak with a member of your team. And how do you turn your SaaS product into a self-service solution? What is self-service software?

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Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

APRIL 16, 2021

Help Center Software is the unsung hero of the customer support world. I’m sure you can think of times in the past where you were using a particular SaaS product, got stuck on one feature, and then spent ages looking for the knowledge base to diagnose the issue. Help Center Software exists to solve this problem. Sound familiar?

Analytic Tools 52

Analytic Tools Reporting Tools Customer Communications Software Review 52

Userpilot

MARCH 16, 2023

TL;DR UserGuiding is a cloud-based digital platform that provides onboarding solutions. UserGuiding is a cloud-based digital platform that provides onboarding solutions for teams. The platform allows you to build product tours and walkthroughs without any coding. What is UserGuiding?

Analytic Tools 92

Analytic Tools Feedback Software Data Visualization Reporting Tools 92

Userpilot

FEBRUARY 9, 2022

New user onboarding is the process of educating first-time users into deriving value from your product through contextually triggered in-app onboarding flows. To make the most of your user onboarding use gamification , make sure to segment your customers and A/B test each user onboarding flow to see which helps you drive your goals up.

Analytic Tools 91

Analytic Tools Research Software Onboarding KPIs Customer Experience 91

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? Enterprise companies with multiple or complex products tend to have larger product teams made up of specialists, while startups often have to cope with smaller structures where members perform numerous roles. What is a product team structure?

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Analytic Tools Feedback Software Research Software Product Research 85

UX Planet

JANUARY 18, 2024

This article delves into the importance of UI UX research, particularly for enterprise customers and B2B companies. Conducted by agencies or in-house teams, it involves understanding user behaviors, needs, and motivations through various methods like interviews, surveys, and usability testing. What is UX Research in Design?

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Data Visualization User Testing Research Software Product Research 86

Userpilot

DECEMBER 19, 2022

B2B marketing expenses can vary wildly depending on whether you’re building a brand on social media, investing in content, or targeting enterprise customers with account-based marketing. Think about how Slack targets senior operations staff or how HubSpot advertises its CRM software to upper management. Churn rate.

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Userpilot

MAY 20, 2024

Given the right product growth tools you can transform your product into a self-growth machine. Curious about the tools that make this happen? In this article, we’ll go over 16 tools that each product team may want to have in. TL;DR Product growth tools are software solutions that elevate your product to be a vehicle for growth.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JULY 2, 2022

SaaS reverse trial is relatively a new concept, although some famous brands have been implementing it for a while. A SaaS reverse trial is about granting users access to the full functionalities of your tool for a limited time and downgrading them to a free plan if they don’t upgrade. What is a SaaS reverse trial?

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Analytic Tools User Testing Customer Experience Data Visualization 109

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

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Userpilot

APRIL 30, 2024

There are many SaaS products , but knowing that, how do you choose the best? This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Gainsight

OCTOBER 20, 2021

The current SaaS market is rewarding product-led strategies. In fact, Forrester found product-led growth companies post twice the median enterprise value of the public SaaS index as a whole. As a product leader, you can start by embedding in-app engagements and guides into your product experience.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

Userpilot

MAY 3, 2023

Pendo analytics enables you to track user engagement with onboarding guides as well as their impact on the product and business goals. Pendo onboarding functionality is a set of features that a digital product team can use to educate their users about their product and teach them how to use it. Want to see Userpilot in action?

Onboarding KPIs 95

Onboarding KPIs Software Review Analytic Tools Data Visualization 95

Mixpanel

JANUARY 3, 2022

One of those niches that’s become more valuable in recent years: product analytics. As data-driven product development continues to balloon in popularity, so does the need for accurate and sophisticated implementation of analytics tracking in software products. Spearhead a slick analytics implementation.

Analytic Tools 59

Analytic Tools Data Visualization Engineering Weak Development Team 59

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is customer education? Faster product adoption.

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Analytic Tools Feedback Software Reporting Tools Education 96

Userpilot

MAY 12, 2024

TL;DR HelpHero is a tool that enables businesses to build interactive, easy-to-follow product tours that help engage users from day one and speed up feature adoption quicker than ever. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 1, 2024

Having a customer engagement platform in your toolbelt can greatly increase your conversions, and help you drive business success. Here are 12 of the best customer engagement platforms in 2024! Userpilot is the best in-app customer engagement solution for web apps. Whatfix is the best employee engagement platform.

Analytic Tools 97

Analytic Tools Research Software Feedback Software Reporting Tools 97

Userpilot

MAY 19, 2024

TL;DR GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 8, 2024

In-app messaging tools are powerful communication channels that improve app retention and enhance brand loyalty. As smartphones increasingly become central to the routine life of the modern person, in-app messaging enables you to engage your audience with just-in-time support.

Analytic Tools 94

Analytic Tools Feedback Software Data Visualization Reporting Tools 94

Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? Well, this depends on your product, how established your SaaS business is, and what kind of insights you need. In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications.

Analytic Tools 94

Analytic Tools Data Visualization Feedback Software Reporting Tools 94

Userpilot

MAY 20, 2024

TL;DR Kompassify is a cloud-based, no-code client onboarding tool for small and midsize businesses. The no-code approach makes it great for non-technical teams to do product tours, checklists, walkthroughs, progress tracking, and real-time analytics. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

MAY 12, 2024

TL;DR Chameleon is a product adoption platform. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. With Chameleon, SaaS teams can now create beautiful product tours that help, guide, and delight their users throughout their journey.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Solid product analytics tools include Amplitude , Google Analytics 4 (GA4) , and Hotjar.

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