Intercom, Inc.

OCTOBER 27, 2021

Many support teams implemented the funnel and saw game-changing results, including reduced inbound conversation volume, faster resolution rates, and enhanced CSAT. When done right, these modern conversational support tools can supercharge your team’s capabilities and help you deliver personal, efficient support at any scale.

Data Visualization 138

Data Visualization Reporting Tools Strategy Inbound 138

The Product Coalition

MAY 10, 2019

This is especially true when it comes to mobile apps. The journey that a user takes to complete an action is critical because it speaks volumes about their intent and your app’s usability. In analytics lingo, one way to assess these critical journeys is through user flows. What is a user flow?

Analytic Tools 74

Analytic Tools Customer Experience Customer Feedback Data Visualization 74

eG Innovations

NOVEMBER 17, 2021

Within their “Reverse Connect” technologies, you can run a VM without keeping any inbound ports open. Instead it uses outbound connectivity to the Azure Virtual Desktop infrastructure over the HTTPS connection. It uses Reverse Connect, which means that no inbound ports need to be opened on the VM to set up the RDP connection.

Analytic Tools 52

Analytic Tools Data Visualization Transportation Inbound 52

B2B Product Management

DECEMBER 6, 2016

As you can see in the picture, these categories are inbound and outbound Product Management. This division between inbound and outbound PM duties is much more pronounced at larger companies. If you are an inbound PM, you might want to take steps to get into an outbound PM role.

Analytic Tools 45

Analytic Tools Outbound Inbound Research Software 45

Pragmatic Marketing

DECEMBER 20, 2019

Sprout Social , which develops social media management, advocacy and analytics software for businesses, has mushroomed to 500 employees in its short, nine-year history.

Positioning 70

Positioning Product Marketing Marketing Analytic Tools 70

Pragmatic Marketing

DECEMBER 20, 2019

Sprout Social , which develops social media management, advocacy and analytics software for businesses, has mushroomed to 500 employees in its short, nine-year history.

Positioning 70

Positioning Product Marketing Marketing Analytic Tools 70

Product Innovation Educators

APRIL 3, 2023

Data, digital media, and advanced analytics to measure effectiveness have skyrocketed. 13:42] Have you seen any shifts from outbound (getting information to people, e.g., billboard, advertisement) to inbound (people coming to you, e.g., on social media) marketing? 7:14] What trends or big shifts have you seen in marketing?

Data Visualization 100

Data Visualization Marketing Advertising Analytic Tools 100

ProductPlan

MARCH 17, 2020

Try these inbound/outbound efforts exercise by dividing your PM activities into either an “inbound effort” or “outbound effort” bucket. Common inbound effort activities include: Setting the vision. Common outbound effort activities include: Competitive differentiation. Product planning. Product development.

Outbound 74

Outbound Product Management Product Manager Inbound 74

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. But how do you know you’re picking the right tools? In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. Analytics features.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

DECEMBER 19, 2019

[link] The Internet is the best platform to run the business. So it is important to take note of certain technologies that help to bind the function of conversation. Most of the visitors were spending their time on social media platforms. As much you focus on the social media platform that much you can increase the visitors.

Web Development 78

Web Development Web Developers Analytic Tools Development 78

Revulytics

FEBRUARY 12, 2019

These roles are called inbound product managers and outbound product managers, or technical product managers and strategic product managers. Having data on how users are leveraging your software can provide the insights you need to be successful in both areas. products. Consider win-loss analysis.

Data Visualization 66

Data Visualization Product Management Product Manager Outbound 66

Userpilot

AUGUST 14, 2023

As third-party data becomes less reliable, first-party analytics are going to shape most business decisions going forward. But since most online advice is either generic or meant for ecommerce businesses, where can you begin as a product marketer working at a SaaS? It’s evident that businesses will start using it.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Usersnap

JANUARY 20, 2023

When choosing an appropriate customer support tool, you want to make sure that it ticks all the boxes your team requires. Each method requires different tools to achieve the desired outcome. To be successful, you need to equip your support staff with the right customer support tools to deliver superior customer service.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Userpilot

JULY 24, 2023

What is SaaS marketing? We’re all familiar with the basics of SaaS product marketing such as attracting users to a SaaS product with a subscription business model. That said, there are key differences between a SaaS marketing strategy and standard digital marketing. What is SaaS marketing?

Analytic Tools 94

Analytic Tools Feedback Software Data Visualization Marketing 94

Userpilot

JANUARY 19, 2022

Documentation guides can be tricky so here’s an article on everything you need to know about Userpilot integrations and how you can build better user experiences by sending data from Userpilot to your other apps. We cover how our one-click integrations work, how to set them up, and which apps Userpilot integrates with.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Technical Review 98

Userpilot

NOVEMBER 20, 2022

Some broad templates you may use include the go-to-market strategy , new user onboarding, and in-app campaign roadmap templates. Userpilot helps you set and track different in-app metrics to determine goal success. For instance, you might have a team focus on customer acquisition using inbound and outbound projects.

Onboarding KPIs 98

Onboarding KPIs Roadmap Marketing Feedback Software 98

Business of Software Conference

MAY 21, 2020

Alex Yang: The company where we work builds technology to fight global poverty. Our current product is a biometric fingerprint scanner paired with an Android app. There’s inbound hiring and there’s outbound hiring. Inbound hiring is when the candidate comes to you. Outbound hiring is the opposite.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Intercom, Inc.

NOVEMBER 5, 2019

Speed is our solution to hitting ambitious targets and increasing our efficiency. That gets into call recordings and voice analytics on that front. So, the three things that we care a lot about are process, good qualification, and how we leverage different tools to actually get back to people faster and in more automated ways.

Research Software 139

Research Software User Testing Analytic Tools Reporting Tools 139

ProductPlan

MARCH 5, 2019

You have a huge pile of leads based on inbound and outbound marketing, the pool is winnowed down based on their interest, ability to pay, etc., Marketing experience is a plus for some, while analytical horsepower is a must for others. Can they speak intelligently about technology fundamentals?

Technical Review 60

Technical Review User Testing Product Management Product Manager 60

Userpilot

JUNE 19, 2023

There’s no magic number when it comes to conversions, but knowing B2B SaaS funnel conversion benchmarks can benefit any SaaS product manager. In this article, we will discuss the most common B2B SaaS conversion rate metrics and their benchmarks. Education-related SaaS platforms come second with 7.5%

Research Software 98

Research Software Analytic Tools B2B Reporting Tools 98