Userpilot

JANUARY 8, 2024

This article shows you how. Promote your case studies with paid ads on social media Case studies make a good customer acquisition strategy because they showcase how your best customers reached business success with your tool. Share detailed and compelling case studies on your social media pages.

Analytic Tools 97

Analytic Tools Research Software Feedback Software Customer Experience 97

Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works.

Feedback Software 79

Feedback Software Analytic Tools Research Software Data Visualization 79

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Seamless integration with banking platforms for quick fund transfers and a flexible invoicing system would be crucial.

Analytic Tools 95

Analytic Tools Data Visualization Research Software Reporting Tools 95

Agile Velocity

MAY 3, 2024

Siloed transformation efforts at the team level can result in suboptimal outcomes and fail to address systemic issues that hinder agility at the organizational level. Regularly Review and Adjust : Regularly review and adjust metrics based on changing business needs, lessons learned, and feedback from stakeholders.

Agile 92

Agile Data Visualization Feedback Software Reporting Tools 92

UX Planet

FEBRUARY 22, 2024

But dark patterns go deeper: Confusing menus that hide options we need Countdown timers that trigger panic buying Fake reviews that sway our decisions …they’re everywhere. Older folks, those new to technology, and people with certain disabilities become easier targets due to limited digital literacy or specific cognitive differences.

Data Visualization 83

Data Visualization UX User Testing Research Software 83

UX Planet

JANUARY 18, 2024

In fact, I’ll expose the system instructions that enable it to do this, in a section below (seriously, why are even the pro custom GPTs so vulnerable to prompt extraction?) Step 5: Review, Edit and Export Your Video The GPT will send you a link to the completed result. Let’s select one now: There we go! Just describe what you need.

ChatGPT 94

ChatGPT Feedback Software Customer Experience Customer Feedback 94

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

Research Software 82

Research Software Feedback Software Analytic Tools Product Research 82

Userpilot

MAY 2, 2024

In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance. Effective customer retention marketing tactics include: Build customer trust from the beginning with a professional website, case studies, testimonials, and transparent pricing.

Data Visualization 84

Data Visualization User Testing Customer Feedback Analytic Tools 84

eG Innovations

DECEMBER 15, 2022

Change tracking and controlled change ensure that there is a record of the state of a system and if issues arise the cause can be linked to effects. Also, over the weekend, system maintenance had been performed and all the servers had been rebooted. The resource increase is not due to a change in traffic. This was easy.

Reporting Tools 59

Reporting Tools Strategy Systems Review Software Review 59

UX Studio

MARCH 1, 2024

While some team members immersed themselves in articles and courses, others extensively tested AI tools within the given timeframe. The tool let us edit the output easily , but this situation highlighted the need to carefully review automatically generated insights. They also tend to say positive things about the product and features.

Data Visualization 98

Data Visualization Research Software Product Research Analytic Tools 98

eG Innovations

MARCH 2, 2023

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. The article, Synthetic Monitoring of Microsoft Azure DaaS (Desktop as a Service) may be of interest.

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

Iteratively Blog

MARCH 15, 2020

The best part is that they include 4-5 of the best reads along with a simple summary for each article. ? Apache Kafka), distributed systems, and much more. ? Data Elixir is one of the top newsletters in the market sharing the best articles on machine learning, data visualization, analytics, and strategy. 2 Data Eng Weekly.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Userpilot

NOVEMBER 28, 2022

This article shows the common reasons for churn, outlines ten ways to get your users back, and the right engagement software to use. Churn can sometimes be involuntary—where users leave your platform due to payment issues, system errors, etc. Companies lose revenue because they mistakenly think churned users are gone forever.

Feedback Software 87

Feedback Software Analytic Tools User Friction Customer Feedback 87

UX Planet

JANUARY 18, 2024

This article delves into the importance of UI UX research, particularly for enterprise customers and B2B companies. UX research agencies often employ usability testing to ensure that complex systems are user-friendly and meet the specific needs of professional users. Read reviews and ask for references.

Data Visualization 85

Data Visualization User Testing Research Software Product Research 85

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Besides, we answer the following popular questions in this article: How much does it cost to work with a Webdesign Wien agency? How to choose the most suitable design company in Austria?

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Userpilot

AUGUST 23, 2021

Detractors ( NPS 6 or lower) are customers who are unlikely to recommend your product to others due to low satisfaction with it. NPS detractors are extremely unhappy customers that are most noticeable when you discover them among reviews of your product online. In both cases, poor NPS scores are big detractor red flags.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

The Product Coalition

NOVEMBER 19, 2020

But, if one is systemic and patient in their search, making a successful switch is very achievable. I’ll touch on the work you need to do in order to be competitive at the end of this article. That being said, there is an additional element of complexity due to the fact that many companies don’t hire entry level product roles.

Technical Review 156

Technical Review Product Management Product Manager Research Software 156

Userpilot

OCTOBER 19, 2022

Now, it's time to make it irresistible using assets like testimonials, case studies, and whitepapers. Also, it’s important to have a robust support system ready to help the customer. Your resource center, for example, could offer on-demand help, in the form of video tutorials, knowledge base articles, and training.

Customer Experience 92

Customer Experience Feedback Software Analytic Tools Research Software 92

Userpilot

DECEMBER 31, 2022

In this article, we’ll explain what RFM segmentation is and how you can use it to improve your SaaS business results. Reach out to this segment with an in-app modal or direct mail and invite to the in-person customer development interviews or ask them to leave feedback about your product or write case studies. Conclusion.

Analytic Tools 88

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 88

The Product Coalition

MARCH 29, 2018

2) Referenceable customer case studies with details on their need, the solution and the ROI impact they experienced. The success criteria are captured in salesforce (or whatever system) to provide transparency within your organization. I’d also appreciate it if you could give feedback on this article.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

Bryce York

NOVEMBER 27, 2016

In the rest of this article, you’ll discover the how and why. The rest of this article will walk you through creating high impact growth goals. Sustainable growth relies on consistency, rhythm and following a proven system. A Case Study from LogMeIn. Something to keep in mind, celebrate your victories.

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

The Product Coalition

NOVEMBER 7, 2019

His case study detailing his work with Avanza’s agile transformation has been downloaded and shared thousands of times. Agile Movers & Shakers: Viktor Cessan’s Questionnaire Please describe what you do in 280 characters : “I coach organizations and teams from a system, agile, and product perspective.”

Agile 60

Agile Research Software Feedback Software Systems Review 60

Userpilot

AUGUST 18, 2022

In this article, we go over how to drive customer advocacy and also include strategies to improve customer retention and loyalty. Build a fully-loaded resource center with video tutorials , webinars, and help articles. Invite validators to write a testimonial, record a customer story video or feature them in a case study.

User Testing 90

User Testing Customer Experience Customer Feedback Feedback Software 90

Userpilot

JULY 27, 2021

Ask promoters to review your product on important platforms like G2 and drive social proof. Read the full case study on how Kommunicate is now using Userpilot and checklists to improve product adoption.]. Use NPS to drive social proof and reviews. Users couldn’t find what they needed, and their product adoption stalled.

Feedback Software 98

Feedback Software Analytic Tools Product Research Onboarding KPIs 98

Userpilot

MARCH 21, 2024

Implementing loyalty programs to reward users who provide feedback, reviews, and referrals to boost retention and advocacy. Kommunicate is a great example (check their case study ), as it makes the onboarding process easy and interactive with a sequence of tooltips. Creating in-app surveys with Userpilot.

User Testing 93

User Testing Analytic Tools Research Software Feedback Software 93

UX Studio

OCTOBER 18, 2018

In this article we answer: What constitutes microcopy? We managed to find the right expressions, calls-to-action and sentences after all, but it could have gone much faster and easier if we had had a system or more experience in how to design our words. What makes microcopy important? How did we realize its importance? Just don’t.

UX 101

UX User Testing Systems Review Workshop 101

Userpilot

OCTOBER 30, 2022

In this article, you’ll discover: Why the customer experience is key to customer retention and driving business growth, especially for SaaS companies. Implement a tracking system. You probably have an existing system, but here are two customer service golden rules to make it better: Prioritize speed. Userpilot customer review.

Feedback Software 77

Feedback Software Research Software Customer Experience User Testing 77

Modus Create

JULY 7, 2020

This article expands on the most advanced technique in my earlier blog post, New Relic and JMeter Performance Remediation – Part 3 , Introduce transactional asynchronous messaging. Alter the inventory in the system for items in the cart as sold instead of pending order via a SQL transaction. Sync Systems Fall Down and Go Boom.

Messaging 84

Messaging Analytic Tools Data Visualization User Testing 84

The Product Coalition

MARCH 15, 2020

This is why I am going to take some time here to discuss the topic of strategy in more detail, and more so than I have in other articles. Thus, rethinking the initial identification of a key problem area with more than one response to the stated problem is of utmost importance to those doing strategy work (a form of systems thinking).

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

UX Studio

JANUARY 25, 2019

Studying good visual systems resembles learning a new language. In this example, horizontal lines separate the main parts of the article from each other but also create rhythm when scrolling down the page. Shapes consist of one or more lines but they stand out of their environment due to their defined boundaries.

Systems Review 77

Systems Review UX Branding Customer Experience 77

UX Studio: Product Management

APRIL 27, 2020

Over 3000 detailed observation points from our research system. You get there, suddenly realize there’s a construction on your desired location, potential users are nowhere close by and your app keeps on loading due to poor mobile network. This was overwhelming, and they couldn’t even find the desired content in some cases.

User Testing 83

User Testing Product Research Research Software Feedback Software 83

Userpilot

APRIL 23, 2021

A help center is a small widget inside your product that pulls up articles from your knowledge base. If you don’t have a system for organizing that feedback, you’ll be that much slower to respond to users, thereby risking them churning. If you’re thinking “I have no idea how to build a categorization system from scratch,” don’t worry.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Onboarding KPIs 52

Mind the Product

APRIL 6, 2020

The one thing an MBO system should provide par excellence is focus. What management systems are required? The leadership teams gather before each quarter ends to review the company vision and revise the strategy. In our case, we were recently bought by Brazil’s CVC Corp , the biggest travel company in Latin America.

Product Strategy 110

Product Strategy Strategy Feedback Software Customer Experience 110

The Product Coalition

FEBRUARY 17, 2021

In this article we’ll briefly review the Korean game market and see what kind of players prefer what kind of games. Kakao is the most popular messaging system in Korea and is the second-largest channel for mobile game distribution (Google Play, obviously, is number one). About the Author The article was written by Alconost.

Marketing 89

Marketing Crowdsource Weak Development Team Entertainment 89

Userpilot

AUGUST 2, 2023

This article shows you practical strategies to drive high engagement for your SaaS, boosting retention and revenue as a result. Remove friction and elevate the customer experience with self-service support A self-service knowledge base reduces the number of customers that become disengaged from the lack of an efficient support system.

Feedback Software 76

Feedback Software User Testing Customer Experience User Friction 76

Userpilot

NOVEMBER 1, 2022

In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. As a bonus, they’ll leave positive reviews on third-party sites. Put data syncing systems in place to pick up conversation threads from multiple channels. 7+ customer service personalization strategies.

Data Visualization 90

Data Visualization Feedback Software Analytic Tools Research Software 90

Userpilot

OCTOBER 11, 2022

They’ll use social media, review sites, or office chit-chat to share how your product is changing their lives. This article discusses what an engagement loop is, why it matters to your growth, and how to use plug-and-play engagement software to create sticky loops. Why you should use engagement loops. Source: Asana.

Feedback Software 77

Feedback Software Analytic Tools User Testing Customer Experience 77