Userpilot

AUGUST 18, 2022

In this article, we cover the top CX trends in SaaS today, with real-life examples to inspire your customer-centric approach. A frictionless signup flow makes it fast and easy for users to jump straight into the product dashboard. The shift towards frictionless signup flows. People don’t want to jump through loops to sign up.

Feedback Software 90

Feedback Software Data Visualization Embedded Analytics User Testing 90

The Product Coalition

DECEMBER 25, 2023

Source: [link] I would like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the writing of this article. More of my previous thoughts on the subject can be found in a previous article I wrote. It’s not chasing industry trends. It’s not chasing industry trends. Why is that?

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Analytic Tools Data Visualization Software Review Customer Experience 120

Userpilot

MAY 28, 2024

Teresa has coached hundreds of teams across various industries, from early-stage startups to large global enterprises. Customer interviews: How to recruit, what to ask, and how to synthesize what you learn – This article is a quick class on choosing the right customers to interview and how to collect insights from them.

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Data Visualization Product Research Books Feedback Software 78

Userpilot

MARCH 25, 2024

This article shows you: Easy ways to track this metric using Userpilot and GA4. However, this varies depending on your audience and industry. The results will vary for in-product experiences and between industries. This opens the User Dashboard, where you can view the usage sessions for different user segments.

Data Visualization 75

Data Visualization Analytic Tools Research Software Reporting Tools 75

Userpilot

APRIL 9, 2024

Visual data surrounds us – colorful charts on weather reports, infographics on the web and in social media articles, map charts in presentations, etc. In the SaaS industry, data visualization is a powerful and widely used tool – from product managers tracking product performance to executives tracking revenue and user growth.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 83

Userpilot

MAY 9, 2024

In this article, we’ll go over the key features of Amplitude, weigh its pros and cons, and present compelling alternatives that may be better solutions for your business needs. Amplitude’s main dashboard. Amplitude’s experiment dashboard. Userpilot’s analytics dashboards for tracking product metrics.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Reporting Tools 82

Roy Madden

JUNE 24, 2021

That’s why we’ve enhanced Feedly AI’s knowledge of cyber attacks , targets, and industries so you can keep pace with the threat landscape and do what you do best: maintain the integrity of your security posture. Don’t see your industry? You can also push attack insights to your internal platforms via the Feedly API. No problem!

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Userpilot

APRIL 30, 2024

This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. Mixpanel offers advanced user analytics , customizable reports, and an intuitive analytics dashboard. There are many SaaS products , but knowing that, how do you choose the best?

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Analytic Tools Feedback Software Data Visualization Reporting Tools 78

Userpilot

MAY 13, 2024

In this article, we’ll take a look at a few powerful marketing analytics software, focusing on their features and pricing. When it comes to marketing analytics, the following features are useful: Dashboards – You can create custom analytics dashboards using templates or build them from scratch. Dashboards on Userpilot.

Analytic Tools 82

Analytic Tools Data Visualization Feedback Software Reporting Tools 82

Intercom, Inc.

FEBRUARY 24, 2021

These valuable insights empower support teams to provide better support around common queries or increase the personalization of self-serve support through targeted articles or Resolution Bot answers. With custom reports, now you can track industry-standard metrics beyond pre-built dashboards. No problem.

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Data Visualization Reporting Tools User Testing Customer Experience 243

Userpilot

MAY 11, 2024

This article explores why you may need a Heap alternative and identifies 8 of the best Heap alternatives in the market. Analytics dashboards : What is data analytics without a dashboard ? Soon, Userpilot users can also create custom dashboards with their chosen metrics. Userpilot product analytics dashboard.

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Userpilot

MARCH 25, 2024

In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment. User sentiment, also known as customer sentiment, refers to how users feel about a product, service, brand, or even an industry. Talkwalker dashboard 3.

Data Visualization 85

Data Visualization Feedback Software Analytic Tools Reporting Tools 85

Userpilot

APRIL 7, 2024

In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. Analytics dashboards. Userpilot's analytics dashboard lets teams place relevant metrics (such as active users , session duration , feature adoption , etc.) Dashboard view from Pendo.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Reporting Tools 81

Haines-Group

JANUARY 26, 2024

Cross-industry churn rates Churn rates vary by product category. Create a dashboard to monitor customer usage including metrics such as use frequency, features used, how much time is spent using, paths taken, abandon points, and direct user feedback. For perspective, streaming services exhibit a wide range of churn rates.

Data Visualization 78

Data Visualization Research Software User Testing Feedback Software 78

Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! Create a customer retention analytics dashboard to measure success across key metrics. For example, a cluttered product dashboard with lots of features can overwhelm the user, and increase mental fatigue and the time needed to complete their tasks.

Data Visualization 93

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 93

Userpilot

MAY 7, 2024

In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. Analytics dashboard : Track all your adoption-related metrics in one simple dashboard. Userpilot analytics dashboard. Whatfix analytics dashboard. Appcues UI patterns.

Analytic Tools 90

Analytic Tools Feedback Software Research Software Reporting Tools 90

Userpilot

MAY 20, 2024

In this article, we’ll go over 16 tools that each product team may want to have in. Analytics dashboards : Userpilot’s analytics dashboards will give you a glance view of all the relevant adoption metrics such as the number of active users , sessions , average session duration, or product usage. Don’t fret!

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Analytic Tools Feedback Software Research Software Data Visualization 52

Intercom, Inc.

JULY 15, 2022

Our new Inbox 2 with real-time dashboards is now available in French, German, Spanish, and Brazilian Portuguese. By the end of the year we will also fully localize our Contacts, Articles and Reporting products and will finish full product localization in early 2023. Our Messenger and Resolution Bot products now support 32 languages.

Research Software 118

Research Software Reporting Tools Customer Experience Product Research 118

The Product Coalition

OCTOBER 1, 2022

The insurance industry falls under one of those sectors that are undergoing rapid digital transformation. But given the fact that this industry demands different touchpoints for its clients, it is only appropriate for insurance companies to make their services more accessible and in turn, keep track of their customers via mobile apps.

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Userpilot

APRIL 18, 2024

TL;DR Customer segmentation involves dividing your customers into different groups based on common characteristics, such as age, gender, industry, device type, and company size. Customer segmentation examples include age, gender, location, language, industry, behavioral data , company size, values, interests, and more.

Data Visualization 77

Data Visualization Analytic Tools Feedback Software Customer Experience 77

Mixpanel

APRIL 18, 2024

In this article, I’ll show you how my team and I approach product rollouts at Mixpanel in four major stages—and why no step should go skipped. This is why go-to-market (GTM) teams play a large role in B2B rollouts, whether it’s running training with their account teams or answering basic support questions.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

JANUARY 31, 2024

To help you know which tool to use, this article will cover the ten best product analytics tools. A good product analytics tool should offer varied features for measuring customer behavior, integration options, data visualization dashboards, and automatic data capture. Mixpanel product metrics dashboard. Amplitude dashboard.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Reporting Tools 87

Roy Madden

FEBRUARY 17, 2022

In this article, we will share how they translate their intelligence needs into various types of feeds and how they structure those feeds into a highly functional Feedly account. Most cybersecurity professionals start their day in the Threat Intelligence Dashboard. Structure of a highly functional threat intelligence account.

Data Visualization 82

Data Visualization Reporting Tools Research Software Finance 82

Userpilot

MAY 23, 2024

In the article, you will learn how to build your customer experience strategy. Continuously educate customers on the industry and product through resources like webinars to help them maximize value. It's a lot of data to monitor but it can be easily done if your analytics platform allows you to create custom dashboards.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Customer Satisfaction 52

Roy Madden

JUNE 17, 2021

You can also share this focused risk intelligence with industry peer groups like Information Sharing and Analysis Centers (ISACs) or team members using email, messaging applications, and the Feedly API. ” Anonymous Cybersecurity analyst in the energy industry. Creating dashboards around the threat intelligence you need.

Research Software 103

Research Software Data Visualization Artificial Inteligence User Testing 103

Userpilot

MARCH 15, 2024

This article shows you a step-by-step process for collecting customer data and creating easy-to-understand visual maps. Analytics dashboards : View all key data points from a single location with the analytics dashboard. You can also build custom dashboards. Product usage dashboard.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Research Software 86

Userpilot

MARCH 29, 2024

In this article, we’ve compiled 15 of the best behavior analytics tools for tracking user activity! Features and events dashboard in Userpilot. Mixpanel’s product metrics dashboard. Dashboards. Pendo’s main dashboard. Discover the cutting-edge of behavioral analytics tools! Event Context. Multi-platform analytics.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Embedded Analytics 82

The Product Coalition

JULY 13, 2022

In this article, we will go over 5 of the best FullStory alternatives on the market, explain what each one does best and how they compare to help you narrow down your choices. In terms of reporting, UXCam’s drag and drop team dashboard is easy for non-technical team members to use. What are the best FullStory alternatives?

Data Visualization 109

Data Visualization Analytic Tools Feedback Software Reporting Tools 109

The Product Coalition

FEBRUARY 28, 2022

Industry Stats The average cart abandonment rate across all the industries is north of 70%. Consumer goods has the lowest shopping cart abandonment rate while Travel companies, automotive industry, fashion and luxury products have the most abandoned carts. In this article, we will focus on the 1st question.

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Artificial Inteligence Data Visualization User Testing Analytic Tools 138

The Product Coalition

JULY 13, 2020

Industry-standard capabilities of a product analytics tool are the abilities to capture events and user journeys. The tool should provide relevant insights for this on the dashboard. Industry-Standard Product Analytics Features The following features are common in most product analytics tools.

Data Visualization 78

Data Visualization Analytic Tools Research Software Feedback Software 78

Indicative

OCTOBER 8, 2020

The video game industry is evolving at a rapid pace, which puts pressure on gaming companies to perform. One of the most impactful steps that your company can take is to create a shared dashboard that connects employees across your organization to a single source of truth. Predictive Analytics in the Gaming Industry .

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Userpilot

FEBRUARY 15, 2024

In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing. The Exploration dashboard within Google Analytics allows you to run a variety of comprehensive, custom-built analyses of your raw data. Hubpot’s funnel analysis dashboard.

Analytic Tools 87

Analytic Tools Data Visualization Feedback Software Reporting Tools 87

The Product Coalition

AUGUST 23, 2023

This is precisely where Conversational UI banking is revolutionizing the retail banking industry. Image created by the author In this article, we will explore the key use cases in retail banking where Conversational AI is set to play a pivotal role. I will write a separate article on North Start metrics for Conversational AI.

Artificial Inteligence 102

Artificial Inteligence Banking Technical Review Systems Review 102

Userpilot

APRIL 29, 2024

In this article, we examine what makes SaaS renewal management so important and explore renewal strategies for preventing customer churn and increasing upsells. There’s no hard and fast rule for SaaS renewal rates – the exact number might vary depending on your industry, pricing, and product. Let’s dive right in!

Feedback Software 75

Feedback Software Onboarding KPIs Data Visualization Customer Feedback 75

Reveal

AUGUST 17, 2022

So, if you’re looking for an alternative embedded analytics solution, in this article you’re going to find out how Tableau compares to Reveal. You can also read our comparison articles of Reveal vs Sisense , Reveal vs Looker , Reveal vs Logi Analytics , and Reveal vs Power BI. *You Why choose Reveal? .

Embedded Analytics 59

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 59

Reveal

DECEMBER 6, 2023

This article aims to serve as a guide to understanding the benefits and competitive advantages of OEM analytics, offering valuable insights into selecting the right OEM analytics solution. It offers businesses across diverse industries a versatile tool for collecting and analyzing data for various purposes.

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Analytic Tools Data Visualization Feedback Software User Testing 62

The Product Coalition

OCTOBER 24, 2023

But wait, this is more than just another article on product management. This point is corroborated by the article and podcast ‘Psychology of Product Management: Unlocking Human Insights,’ which discusses the intersection of psychology and product management. But we don’t stop there.

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Analytic Tools Customer Experience Data Visualization Product Research 114