Userpilot

MARCH 9, 2023

In this article, we’ll discuss customer attrition in depth and discuss the strategies you can use to reduce churn and increase customer retention and loyalty. For example, you get NPS feedback statistics on your NPS dashboard and use response tagging to pinpoint customer grievances. NPS analytics dashboard.

User Testing 94

User Testing Customer Experience Feedback Software Customer Feedback 94

Userpilot

APRIL 22, 2024

In this article, we’ll show you how to offer support effectively and on a scale! Some tips to provide proper end-user support include: Using AI marketing tools to reduce the team’s workload. Some user onboarding checklist tips include personalizing the survey or adding gamification techniques. Interactive assistants.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Reporting Tools 86

Userpilot

NOVEMBER 21, 2023

Technically not, but it helps a lot to have one, and you will find out why from this article! Tips for executing a successful product launch strategy With the checklists ready, let’s now look at a few good practices for executing a perfect SaaS product launch. Do you even need a product launch checklist? Again and again.

Product launches 84

Product launches User Testing Product Research Analytic Tools 84

Userpilot

MAY 30, 2024

The articles explains what the Aha moment is and what role it plays in user activation, product adoption , and customer retention. How to optimize Aha moments for new users Now that you know how to find the Aha moments, here are a few tips for optimizing them. Feature & Events Dashboard in Userpilot.

Onboarding KPIs 89

Onboarding KPIs Data Visualization Analytic Tools User Testing 89

Userpilot

FEBRUARY 7, 2023

In this article, we’re going to dive deep into the types of in-app messaging, five best practices, and four real-world examples from successful SaaS brands. Have a look at Userpilot’s user segmentation dashboard to get a feel for some of the data points you can use to create and track segments: User segmentation with Userpilot.

Feedback Software 95

Feedback Software Analytic Tools Customer Experience User Testing 95

Userpilot

MARCH 25, 2024

In this article, we’ll dig deeper into what user activity trends are and outline the key tips to monitor them. Additionally, the analytics dashboard comes in handy for monitoring user activity and behavior. You can also create custom dashboards to view all your important reports in one place.

Data Visualization 90

Data Visualization Customer Feedback User Testing Customer Experience 90

Userpilot

MARCH 25, 2022

Read the article and learn how to build simple but awesome in-app surveys to collect relevant user feedback with no friction. Speaking of in-app surveys, the platform’s functionality covers 95% of tips and best practices we’ve learned through the article. For example, take a look at how the NPS dashboard looks for NPS surveys.

Feedback Software 86

Feedback Software Analytic Tools Data Visualization Product Research 86

Userpilot

FEBRUARY 13, 2024

This article is going to dive into the Userpilot vs Usetiful debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? Userpilot vs Usetiful for user onboarding In this section of the article, we’re really going to compare Userpilot vs Usetiful in terms of user onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 21, 2024

Read this article to discover 17 UX design principles to drive customer satisfaction and loyalty. Personalize experiences through customized dashboards , localized content , and contextual guidance. This often happens because they haven’t had a chance to import their data or customize their dashboards. dark mode).

Data Visualization 91

Data Visualization User Testing Customer Experience User Experience 91

Userpilot

MAY 12, 2024

The platform allows you to build a customized and interactive onboarding dashboard for each software, promoting an easy software onboarding experience every time. This feature allows teams to create guides, tips, and Pop-Ups and host NPS surveys. First of all, I like the ease of creating guides, tool tips and announcements.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Gainsight

JUNE 17, 2021

In this article, we dig into the details of product usage and lay out three tips to help you start squeezing the most out of your usage data. With those advantages in mind, here are three tips to help you start harnessing the power of your usage data: 1. Enter the hero: product usage data analysis.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Reporting Tools 52

Gainsight

AUGUST 22, 2021

We’ve picked out five tips to help you create a best-in-class product-led growth strategy quickly and easily. Here are five tips to keep in mind: 1. Our Gainsight PX software lays out in-depth product metrics in easy-to-use dashboards. In this article, we lay out the 5 steps to creating a product-led growth strategy.

Feedback Software 52

Feedback Software Research Software Product Research User Testing 52

Userpilot

OCTOBER 26, 2023

These are the main questions we tackle in this article. Seeing a unicorn, a yeti, or a phoenix flying across the dashboard after completing a particularly demanding task or in the middle of a stressful day is just priceless. What makes PLG for complex products challenging? And how can you overcome them? Let’s get right to it!

Analytic Tools 81

Analytic Tools Feedback Software Product Research Data Visualization 81

Product Talk

FEBRUARY 14, 2024

To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards. Tali says, “Carving out the time for it was helpful, as well as having a product manager community in which we share tips and best practices for making time for discovery.”

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Analytic Tools Research Software Product Research Data Visualization 219

Roy Madden

FEBRUARY 17, 2022

In this article, we will share how they translate their intelligence needs into various types of feeds and how they structure those feeds into a highly functional Feedly account. Most cybersecurity professionals start their day in the Threat Intelligence Dashboard. and imported into Threat Intelligence Platforms (TIP).

Data Visualization 82

Data Visualization Reporting Tools Research Software Finance 82

Userpilot

FEBRUARY 13, 2024

This article is going to dive into the Userpilot vs Userlane debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? Userpilot vs Userlane for user onboarding In this section of the article, we’re really going to compare Userpilot vs Userlane in terms of user onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

UX Studio

MARCH 1, 2024

While some team members immersed themselves in articles and courses, others extensively tested AI tools within the given timeframe. Tip: always be careful when using an AI tool! We turned to the internet for ideas about how to approach the situation – read blog posts and articles and also tried out AI tools.

Data Visualization 97

Data Visualization Research Software Product Research Analytic Tools 97

Intercom, Inc.

MARCH 16, 2021

Here are our tips: Gather valuable conversation data fast. Pro tip: If you’re using Intercom you can quickly collect qualitative data from a customer by embedding a Typeform survey into the Intercom Messenger. Conversations closed by articles. Support metrics on their own are just numbers on a dashboard.

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Data Visualization Onboarding KPIs User Friction Product Research 201

Userpilot

MAY 19, 2024

Create an extensive knowledge base with Knowledge center articles and bots. You can click on “Knowledge Center” in the left sidebar and select “Articles”. You can also create knowledge center bots that display a list of relevant knowledge center articles and external resources. It lacks predictive analytics features too.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 9, 2024

The article will teach you how to design an onboarding strategy for your SaaS. To do so, create a custom dashboard with all the metrics in one place, so you can easily stay on top of them. Pro tip: Use social proof to drive sign-ups. Pro tip: To avoid overwhelming users, disclose information and features progressively.

Onboarding KPIs 52

Onboarding KPIs User Testing Data Visualization Analytic Tools 52

Userpilot

MARCH 29, 2024

This article reveals the major causes of funnel leaks at each customer journey stage and how to fix them. Repair tips for top-of-the-funnel leaks: Identify your best marketing channels with web analytics tools. Repair tips for middle-of-the-funnel leaks: Reduce sign-up form length. Use social proof to build brand authority.

Data Visualization 94

Data Visualization User Testing Analytic Tools Feedback Software 94

eG Innovations

NOVEMBER 30, 2022

We recently published an article on the three Azure SQL deployment options and how to choose between: Azure SQL Database. Although focused on Azure SQL Database, the interfaces and the advice in this article also applies to monitoring Azure SQL Managed Instance. 5) Leverage Dashboards. Azure SQL Managed Instance.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Artificial Inteligence 52

Userpilot

JANUARY 9, 2023

In this article, you’ll learn: The key role and benefits of onboarding screens. Practical tips and examples of onboarding designed by some top SaaS brands. Popular onboarding screen examples (details in the article): Slack: onboarding page for first-time users. Prodpad: onboarding screen for returning customers.

Customer Experience 89

Customer Experience Analytic Tools Research Software Data Visualization 89

Roy Madden

JUNE 17, 2021

Tips & Tricks. Creating dashboards around the threat intelligence you need. For example, the Feedly API adds metadata to articles including associated malware families and threat actors, entities mentioned, and MITRE tactics and techniques., This gives us the ability to focus on the articles we WANT to read.”

Research Software 103

Research Software Data Visualization Artificial Inteligence User Testing 103

Usersnap

APRIL 28, 2020

Attachment was the most requested feature for Usersnap’s collaborative dashboard in the last couple of months. There are also a few updates for the ticket management features, which this article will also cover. Read on for the 7 pro tips to make the most out of visual communication with Usersnap. Assigning feedback items.

Product Research 52

Product Research Feedback Loop User Testing Customer Feedback 52

Userpilot

APRIL 7, 2022

But in this article, we’ll look at how to craft welcome page designs that knit together into a cohesive onboarding experience. Because the activation point is typically defined as the tipping point where users start to get value from using your product. That’s no mean feat. Mixpanel does this really well.

Customer Experience 95

Customer Experience Data Visualization User Testing Product Research 95

Userpilot

MAY 12, 2024

or dashboards to track your core onboarding metrics i.e. activation , stickiness , drop-offs , etc. You can create a Beacon to recommend relevant knowledge base articles or encourage them to reach out to you via the live chat option. by analyzing the engagement rate of tooltips, interactive walkthroughs, checklists, etc. Beacon tool.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Gainsight

APRIL 21, 2022

Every year Gainsight loves to give our customers and community the best of what we have for resources, including events, webinars, articles, ebooks, and more. In a recent MIT Review article and Business Lab podcast, it was proudly announced that “A customer-centric approach is key in a post-pandemic world.” Here’s How to Find Out.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience Webinar 52

Reveal

DECEMBER 6, 2023

This article aims to serve as a guide to understanding the benefits and competitive advantages of OEM analytics, offering valuable insights into selecting the right OEM analytics solution. Tips for Choosing an OEM Analytics Solution Selecting the right OEM analytics solution is pivotal for success.

Analytic Tools 62

Analytic Tools Data Visualization Feedback Software User Testing 62

Userpilot

MARCH 3, 2022

This article will help you develop and finetune your product manager resume, present your skills in the most favorable light, win the attention of the hiring managers, get interviews, and ultimately land your dream job. Userpilot analytics dashboard. What skills and experience should you highlight? How should it be formatted?

Data Visualization 89

Data Visualization Analytic Tools Technical Advisors User Testing 89

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. In addition, UserIQ poses features like a customer health dashboard, product intelligence, plays, and in-app engagements such as user onboarding tours. Looking for more features?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

AUGUST 16, 2023

You can connect with them with content such as updates, news, or helpful tips that can interest them in your product. It offers a suite of no-code features that can assist in implementing the retention strategies in this article. It offers an NPS dashboard to provide an analysis of customer results. A Pendo dashboard.

User Testing 96

User Testing Customer Experience Customer Feedback Analytic Tools 96

Intercom, Inc.

APRIL 13, 2022

Below, we’ll explore the key trends and share tips on where to invest your resources. Tips for making the most of your data. Support metrics on their own are just numbers on a dashboard. Tips for maintaining (and even enhancing) quality support at scale. Tips for optimizing proactive and self-serve support.

Data Visualization 118

Data Visualization Reporting Tools Customer Communications Customer Experience 118

Userzoom

DECEMBER 17, 2019

How to be a great UX research leader: Engage your stakeholders [Article]. How to get executive buy-in for Design Thinking [Article]. Telling the Full Story – Adding Qualitative Data To Executive Dashboards [On-demand webinar]. This free-to-download bundle contains the following resources: Benchmarking 101 [ebook].

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Userpilot

MAY 12, 2024

The one drawback when using UserGuiding for onboarding is the fact that its analytics dashboard only encompasses the elements that you’ve created within the platform. or dashboards to track your core onboarding metrics i.e. activation , stickiness , drop-offs , etc. What are the pros and cons of UserGuiding? Cons of UserGuiding?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

NOVEMBER 20, 2023

Unfortunately, yes, and our article explains why. TL;DR Data discrepancy refers to a situation when different sets of data don’t line up, like when two different analytics dashboards show different values for the same metric. Tips to prevent discrepancies in data How can you avoid major data discrepancies? Source: Atlan.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

Userpilot

MAY 12, 2024

This means that its dashboards can only show you engagement metrics for content and experiences you’ve built within the LouAssist platform rather than actual product analytics. There are no product usage analytics dashboards. or dashboards to track your core onboarding metrics i.e. activation , stickiness , drop-offs , etc.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52