The Product Coalition

OCTOBER 6, 2023

But how do machines learn to detect emotions, and what business opportunities does emotion AI present? Futurologists and trend researchers are optimistic that this will be the case in the future with emotion AI. Robots with emotions can perform complex tasks better. How does Emotion AI work?

Research Software 130

Research Software Reporting Tools Data Visualization Automotive 130

Intercom, Inc.

JUNE 23, 2020

The internet is moving more businesses and people online, and driving a huge increase in inbound support volume. The current pandemic is dramatically accelerating all of these epic trends, as businesses are being forced to do more with less. This leads to more and more inbound support volume. This reduces inbound volume.

Customer Communications 245

Customer Communications Customer Experience User Testing Inbound 245

Userpilot

MAY 19, 2021

Do you want to: raise brand awareness? Before we dive into some of our favorite channels out there in 2021, you should first take a look at choosing between inbound or outbound. SaaS Inbound Marketing. Inbound marketing means creating valuable content for your target audience to help them find you themselves.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Intercom, Inc.

DECEMBER 28, 2022

Announcing ‘The Intercom Customer Support Trends Report for 2022’. It’s been another challenging year for customer service teams – from small businesses to large enterprise companies. Check out this year’s Customer Support Trends Report to see the top five trends transforming the customer service industry and how to capitalize on them.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Userpilot

APRIL 7, 2024

Hotjar uses artificial intelligence to generate surveys, allowing you to focus on analytics. Tableau Pulse's insights platform automatically detects drivers, trends, and outliers for metrics you track, complete with visualizations that carefully and completely present a rundown. AI-powered insights. Data connectors.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Userpilot

FEBRUARY 13, 2024

AI chatbots : AI chatbots use NLP and machine learning to stimulate conversations with a human support agent. User behavior reports : Userpilot allows you to conduct funnel , path , trends , and cohort analysis to understand how users interact with different parts of your tool. Create interactive in-app guides with Userpilot.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Embedded Analytics 52

Userpilot

JULY 12, 2021

Brand24 is a powerful social media listening and analytics platform that tracks your brand mentions across social, news, blogs, videos, forums, podcasts, reviews, and more. Fullstory comes equipped with AI and machine learning features to help you extract insights from your data. Source: fullstory.com. NapoleonCat.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98