Userpilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. UXCam is a product analytics software optimized for mobile customer insights.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

The Product Coalition

NOVEMBER 17, 2023

Extracting valuable insights from business data and taking timely actions are critical. Organizations prefer to spend more time on data analysis than curation, as many business users currently invest more effort in preparing data than in actual analysis.

Data Visualization 120

Data Visualization Artificial Inteligence Reporting Tools Information 120

TechEmpower - Product Management

JULY 24, 2023

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers? Can you provide specific examples of different types of customers, what they need, and what the system will do for them? will you leverage?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Intercom, Inc.

SEPTEMBER 22, 2022

At Intercom, our mission has always been to make internet business personal – and we think the key to creating those personal connections between businesses and customers is to facilitate conversational experiences. Businesses can leverage these tools for every customer stage, from evaluation to conversion, to support and expansion.

Reporting Tools 104

Reporting Tools Naming Artificial Inteligence Differentiation 104

Mind the Product

SEPTEMBER 3, 2018

The act of searching means the user has a question that needs answering, so the first key principle in building a search tool is to understand the intent. In the second part of her talk, Shakhina shares how she approaches the challenge of finding and discovering opportunity and the machine learning models she uses to create solutions.

Artificial Inteligence 75

Artificial Inteligence Product Research Data Visualization Customer Experience 75

Product Innovation Educators

JULY 3, 2023

Established organizations are seeing a lot of external change—new technologies, new behaviors among customers and employees, and digital change. Seventy percent of large organizations are failing in their efforts to transform. 7:36] What part does artificial intelligence (AI) play in digital transformation?

Artificial Inteligence 108

Artificial Inteligence Leadership User Testing Feedback Software 108

Intercom, Inc.

DECEMBER 6, 2022

My team is focused on building and aligning various channels of communication between customers and end users to enable faster resolution – mediums like messaging, email, video/voice, and social channels. Consistently prioritize user needs. Why is this principle important to teams at Intercom? A simple example?

Artificial Inteligence 129

Artificial Inteligence Feedback Software Data Visualization Customer Experience 129

Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. We sketched out a few AI-powered features we thought could be useful, went into production, and put a beta version in front of 160 customers. What have you learned?

Generative AI 129

Generative AI Customer Experience ChatGPT Artificial Inteligence 129

Gainsight

NOVEMBER 13, 2023

Gainsight has always been a leader in the industry, from being the first to establish Customer Success itself, to evolving with changing customer needs, to riding the new wave of artificial intelligence in SaaS. Introducing: Meeting Assist, Takeaways, and Customer Cheat Sheet.

Generative AI 52

Generative AI Customer Experience User Testing Customer Feedback 52

Userpilot

MAY 31, 2023

Survey data analysis is a powerful tool that allows you to delve deep into your user base's thoughts, opinions, and sentiments. Deciphering the patterns hidden within the data will help you drive product improvements and enhance user satisfaction. Sending surveys to specific user segments.

Data Visualization 87

Data Visualization Feedback Software Customer Feedback User Testing 87

Intercom, Inc.

JANUARY 25, 2022

Learn how to better understand, nurture, and convert leads with the Intercom integration with HubSpot. A great customer relationship management (CRM) platform is at the core of every marketing and sales team’s tech stack. Our customers recognize the Intercom name and are reassured they will always get the right help.”.

Research Software 216

Research Software User Testing Artificial Inteligence Data Visualization 216

Product Talk

NOVEMBER 1, 2023

We’ll also keep updating this list as we hear about more events. Are you looking for the 2023 Product Conferences list? Find it here. 2024 Product Conference List was first posted on November 1, 2023 at 6:00 am. ©2022 " Product Talk " Use of this feed is for personal non-commercial use only.

Product Research 190

Product Research Artificial Inteligence Naming Research Software 190

The Product Cafe

JANUARY 18, 2024

Now is the perfect time to take action and start making those changes!✨ We've been picking out the best stuff for you to learn more, improve your skills, and find the best events to meet new people and grow your network. We've been following them for a long time and are really grateful for their unique insights.

Artificial Inteligence 52

Artificial Inteligence Technical Advisors Customer Experience Certifications 52

The Product Coalition

MARCH 3, 2024

Let’s explore how CRM marketing helps to better anticipate customer behavior. Understanding your customers is key, but simply understanding their demographics isn’t enough. Predicting their future behavior allows you to anticipate their needs, personalize their experiences, and ultimately, drive conversions and loyalty.

Data Visualization 115

Data Visualization Analytic Tools Marketing Customer Experience 115

Userpilot

NOVEMBER 1, 2022

Personalized customer service is a secret ingredient for improving customer engagement , retention, and loyalty. In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. 7+ customer service personalization strategies. Customers expect a personalized experience.

Data Visualization 95

Data Visualization Feedback Software Analytic Tools Research Software 95

Product Innovation Educators

JULY 4, 2022

How product managers can get customer insights from a community to create a competitive advantage. I wanted to learn how this company creates competitive products, differentiating on cost while offering comparative capabilities that equates to much higher value for customers. The leading brand cost about $150.

Artificial Inteligence 109

Artificial Inteligence User Testing Feedback Software Customer Feedback 109

Split

APRIL 19, 2024

Feature flags in an AI World Let’s Start Here Tensorflow and SciKit are very common Python libraries used in Machine Learning (ML) and Artificial Intelligence (AI) processing. We will use Split to allow us to experiment with the parameters for these recommendation system models. agg({'Quantity': 'sum'}).unstack().fillna(0)

Artificial Inteligence 52

Artificial Inteligence Feedback Software User Testing Data Visualization 52

Intercom, Inc.

JULY 30, 2020

First, as the economy is buffeted by turbulent seas, companies must batten down the hatches and devote their time and attention to their current customers. Then, because budgets and resources are undoubtedly restricted, they must learn how to do more – with less. Like when you open an email and see “Hi, First Name!”

Data Visualization 145

Data Visualization Artificial Inteligence Customer Experience Customer Feedback 145

Userpilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. AI tools can visualize trends and anomalies in real-time. AI-powered product localization makes it more accessible and user-friendly across global markets.

Analytic Tools 71

Analytic Tools Feedback Software Data Visualization Reporting Tools 71

The Product Coalition

MARCH 6, 2023

While testing different ad variations is essential to find the most effective designs and messaging, it can also be a time-consuming and expensive process. This is important because testing ad creatives can be time-consuming and expensive. The device, the platform and the time of the day can greatly affect its performance.

Data Visualization 130

Data Visualization Advertising Artificial Inteligence User Testing 130

Birst BI

NOVEMBER 20, 2018

When you hear about Data Science, Big Data, Analytics, Artificial Intelligence, Machine Learning, or Deep Learning, you may end up feeling a bit confused about what these terms mean. Artificial Intelligence is simply an umbrella term for this collection of analytic methods.

Data Visualization 84

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 84

Gainsight

NOVEMBER 16, 2022

At every Pulse Conference, we celebrate excellence in customer success, product experience, and community by recognizing the top GameChangers in the industry who never stop challenging the status quo. The company specializes in creating online forms and surveys that are dynamic and customizable to users’ needs.

Research Software 52

Research Software Artificial Inteligence Data Visualization Product Research 52

UX Studio

MAY 23, 2024

Learning and education are fundamental to our lives, yet millions around the world lack access to quality learning opportunities. While this reality persists, the rapid development of Artificial Intelligence (AI) is fundamentally transforming how we teach and learn. Enhancement or transformation?

Education 47

Education Research Software Reporting Tools Feedback Software 47

Gainsight

OCTOBER 10, 2023

In North America alone , total revenues from the artificial intelligence market are expected to reach $128.8b These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. your goals should really come from your customers and team. What hasn’t?

Education 52

Education User Testing Reporting Tools Data Visualization 52

The Product Coalition

MARCH 14, 2023

As a product manager, one of the most significant challenges in app development is designing an intuitive prototype that meets the needs of the target audience and gathering user feedback quickly for iteration. It has been trained on vast amounts of text data and uses deep learning algorithms to understand and generate language.

ChatGPT 78

ChatGPT Feedback Software User Testing Customer Experience 78

Intercom, Inc.

OCTOBER 13, 2020

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. Our Custom Bots and Resolution Bot already work for thousands of businesses every day. These bots help businesses deliver both radical efficiencies and better, faster support experiences.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

freshtrax

NOVEMBER 25, 2020

When consumers purchase a product like the latest iPhone, they make choices not only based on hardware improvements like CPU speed or amount of memory, but also the experience they will receive from it. At btrax, we specialize in localizing a company’s services and products to ensure that every aspect focuses on the user’s experience.

Data Visualization 105

Data Visualization Artificial Inteligence User Testing Customer Experience 105

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. The skill of running effective user interviews is key to defining your target users, finding product-market fit , growing your product, figuring out what to build next — or just simply understanding how users perceive your product.

User Testing 119

User Testing Customer Feedback Customer Experience Data Visualization 119

The Product Coalition

OCTOBER 30, 2023

This was the third conversation we were having about the product, an app that served our own company along with external customers. And we all know that internal customers take more work to manage. But I also recognized it was a significant change for stakeholders and customers. I explained this many times.

Roadmap 113

Roadmap Feedback Software Onboarding KPIs User Testing 113

People-First Product Leadership

FEBRUARY 12, 2024

Putting aside variations in timing and frequency, at the core of the performance cycle is company culture, which informs what characteristics are rated most highly. When a new individual joins it is understood that it will take time to get into the rhythm with members who have a longer tenure. Put aside hierarchy and silos.

Artificial Inteligence 52

Artificial Inteligence User Testing Product Management Product Manager 52

Reveal

JULY 27, 2022

Provide an easy-to-integrate data analytics solution that customers?can give you control of the features in your app, making it a seamless part of the user’s app experience.?? Superior User Experience? Our goal is to deliver an amazing end-user UX for self-service?BI, With this in mind, we focus our efforts?on?these

Embedded Analytics 52

Embedded Analytics Data Visualization Roadmap Analytic Tools 52

Userpilot

NOVEMBER 2, 2022

Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. All of these concerns can be easily resolved with AI in customer service. All of these concerns can be easily resolved with AI in customer service.

Artificial Inteligence 95

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 95

The Product Coalition

JANUARY 3, 2020

By 2025 there will be 21 billion IoT devices connected worldwide From using the right sensors, implementing the right IoT tools to provide insight into data, several IoT app development companies offer comprehensive services to global customers.

Data Visualization 78

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 78

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 92

ChatGPT Data Visualization Onboarding KPIs Research Software 92

Centercode

NOVEMBER 23, 2020

Earlier this month, a team of 40 Google researchers published a study about just that — and their investigation returned some vital insights into the challenges of developing machine learning. The differences between the models are so small and random that they’re easily overlooked. So what can you do about this?

Research Software 98

Research Software User Testing Reporting Tools Feedback Software 98

The Product Coalition

MARCH 18, 2021

Salesforce is a great example of a SaaS provider that specializes in CRM (Customer Relationship Management). Users don’t need to buy and install additional hardware to scale the product. Ease of upgrade: Users of SaaS products don’t need to upgrade the software since the provider manages the upgrades behind the scenes.

Feedback Software 129

Feedback Software Research Software Reporting Tools User Testing 129

UX Studio

APRIL 17, 2018

One thing we can learn from the latest fatal Tesla accident: AI and machine learning products need very careful designing. With the arrival of AI products, we enter a new era where machines start to behave differently. Of course this tool serves engineers who know more about machine learning.

Data Visualization 107

Data Visualization Artificial Inteligence Feedback Software UX 107