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Building Resolution Bot: How to apply machine learning in product development

Intercom, Inc.

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? The cupcake approach to building bots.

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The new dawn of Machine Learning

Intercom, Inc.

GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?” Today, we have an interesting topic to discuss.

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Can AI Create a Fairer World? By Kriti Sharma

Mind the Product

In this thought-provoking keynote from #mtpcon London, Google Scholar and UN Advisor Kriti Sharma discusses the impact of artificial intelligence on decision making and what we, as product people, should be doing to ensure this decision making is ethical and fair. Kriti references some examples including Alexa, Siri, and Cortana.

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423: Transforming products into experiences – Geoff Thatcher

Product Innovation Educators

16:18] Can you take us through an example of a project and what you learned to create a better experience and a better product? One of the things that’s really earth-shattering is artificial intelligence design. This technology started when software engineers were working on software to describe photographs.

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Core Concept: What Roles are Represented in a Product Trio?

Product Talk

In my book Continuous Discovery Habits , I wrote that a product trio is typically comprised of a product manager, a designer, and a software engineer. The most common form of cross-functional collaboration happens between product managers, designers, and engineers. Some with quite a bit of outrage. This concept is not new.

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Using Deep Learning to Find Beautiful Photos by Alex Miller

Mind the Product

In this ProductTank San Francisco talk Alex Miller, one-time software engineer in the content understanding team at Yelp, gives us a case study of using machine learning (specifically deep learning) to provide a ranking system that surfaces the most beautiful photos of a business to the top of their page.

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Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

I started my career as a software engineer. When I say product team, I mean product managers, designers, software engineers. Tweet This I can give an example. I am optimistic about this wave of generative AI, and I’m really excited about experimenting with it from a teaching and learning standpoint.