Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Product Innovation Educators

JULY 4, 2022

For our core business like cameras, plugs, and bulbs, we’re investing in internal innovation, especially artificial intelligence. We’re pushing the boundaries of computer vision and machine learning. Wyze’s tagline is to make great technology accessible. Useful links: * Learn more about Wyze.

Artificial Inteligence 284

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Product Innovation Educators

MARCH 4, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

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The Product Coalition

AUGUST 23, 2023

They engage in free-flowing conversations, fueled by a Large Language Model that serves as a bridge between users and backend systems, ensuring a seamless user experience. Image created by the author Examples of Conversational UI in Banking. Examples include: When is my next credit card payment due?

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Product Innovation Educators

AUGUST 26, 2024

Introduction Artificial intelligence (AI) is changing how we work, especially in product management. Organizations are trying to figure out how to use these technologies effectively while keeping employees productive and motivated.

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UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). From new UX-related technologies and automation to personalization. UX experts have already integrated AI into their daily lives in one way or another.

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Product Innovation Educators

NOVEMBER 6, 2023

Before founding Viable, he held senior leadership roles in engineering, technology, and product. We found that artificial intelligence is starting to help companies make better product management decisions. ” These tools are much more helpful in analyzing large amounts of text.

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Userpilot

DECEMBER 21, 2023

In this article, we’ve selected 24 of the best AI podcasts for you to listen to improve your knowledge of AI and keep up to date with the future of AI technology in product management and more. is a pioneering weekly podcast that pushes the boundaries of artificial intelligence in content creation. TL;DR Podcast.ai Podcast.ai

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Userpilot

DECEMBER 20, 2023

Machine learning is a trending topic that has exploded in interest recently. Coupled closely together with Machine Learning is customer data. Combining customer data & machine learning unlocks the power of big data. What is machine learning?

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ProductPlan

MARCH 19, 2020

Artificial intelligence (AI) (and its subset, machine learning (ML)) is indisputably a rising star on the world’s technology stage. AI Product Management: Why Software Product Managers Need to Understand AI and Machine Learning. AI isn’t just for tech giants, of course. Nest, Tesla Autopilot.

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Product Management Lessons from the Trenches

DECEMBER 17, 2018

Fortunately, technology has been rapidly advancing and there are tools available that make this a solvable problem. Where Might Natural Language Processing Add Value to Your Business? Natural Language Processing is a type of Artificial Intelligence focused on helping machines to understand unstructured human language.

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Roman Pichler

MAY 13, 2024

New technologies alone introduce change and uncertainty—think of the Internet of Things, Blockchain, machine learning, and generative AI, for example. Additionally, schedule regular collaborative strategy reviews —at least once per quarter—and invite the key stakeholders and development team members to them.

Customer Experience 305

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The Product Coalition

JANUARY 5, 2021

It’s probably a distant memory but before the technological revolution, shoppers would walk into a retail store and take guidance from salespersons to make purchasing decisions. The advent of technologies such as smartphones and digital eCommerce and the plethora of online information?—?about

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The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation (DT) is the process of leveraging digital technologies and data to create value and gain a competitive edge in today’s rapidly changing digital economy.

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UX Planet

DECEMBER 6, 2024

Increased user satisfaction: When users find a learning app design easy to navigate and visually appealing, they are more likely to enjoy their educational experience. Satisfaction leads to positive reviews, recommendations, and increased user retention. Examples include Moodle and Blackboard. Take a look at Kahoot! and Quizlet.

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Modus Create

NOVEMBER 7, 2024

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. Cybersecurity is also crucial for ensuring compliance with industry-specific regulations.

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The Product Coalition

OCTOBER 1, 2022

The term insurtech is the merger of insurance and technology. In an insurance app, this is the place where customers get to view all their information in a single place like their personal details, customer ids, policy number, reminders about due payments, etc. However, the technicalities are best left to the experts.

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Arkenea

APRIL 10, 2025

Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment. Examples in Practice Startups often outsource MVP development to launch quickly. Quality assurance: Manual and automated testing, security audits, compliance checks.

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Analytic Tools Research Software Reporting Tools Software Review 52

Lenny Rachitsky

JULY 30, 2024

To answer your questions in the most comprehensive way possible, I teamed up with Palle Broe to analyze how leading tech companies are approaching AI pricing and, from that, create a framework to help you make decisions about how to price your own AI products and features. And what can we learn from that data?

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Split

JULY 13, 2023

Amid this incessant search for perfection, two paradigms have become prominent: Test-driven development (TDD) and feature flag-driven development (FFDD). Test-driven development (TDD), a software development approach in which tests are written before the code, is akin to building a safety net before performing a daring tightrope act.

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Roman Pichler

OCTOBER 2, 2018

As it’s hard to correctly determine upfront how much time will be required to carry out the necessary discovery activities, for example, observing and interviewing users, testing prototypes, and validating pricing assumptions, I like to time box the work. Continuous Strategizing. What conclusions can you draw from the analysis?

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Userpilot

MAY 10, 2023

Artificial intelligence is revolutionizing our everyday lives, and marketing is no different, with several examples of AI in marketing today. This article examines what artificial intelligence in marketing looks like today. This article examines what artificial intelligence in marketing looks like today.

Data Visualization 89

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 89

The Product Coalition

JUNE 26, 2023

The AI Journey So Far The encouraging news is that most enterprises have already embarked on their artificial intelligence journey over the past decade years. Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely.

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Generative AI Customer Communications Reporting Tools Technical Review 146

The Product Coalition

MARCH 18, 2021

Salesforce is a great example of a SaaS provider that specializes in CRM (Customer Relationship Management). E.g., you need to look for experience in the industry you target and the technology stack. Examples of NFRs are performance, scalability, availability, reliability, security, maintainability, accessibility, etc.

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Feedback Software Research Software Reporting Tools User Testing 165

Intercom, Inc.

JUNE 1, 2021

And although 69% of respondents say that personalized support experiences are the key to building strong customer relationships, less than half believe that they can deliver those personalized support experiences at scale with their current tech stack. Make sure that they integrate seamlessly to create a tech stack that works harder for you.

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UX Planet

MAY 24, 2024

The tantalizing world of Artificial Intelligence beckons, offering a transformative solution to your startup’s pressing woes. Embark on an adventure with us as we unlock the tantalizing potential of AI in food industry, unveiling how this cutting-edge technology can revolutionize your startup’s journey to success.

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Alchemer Mobile

JUNE 15, 2024

It’s no surprise business is responding to the rapidly evolving field of Generative Artificial Intelligence (GenAI). It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers.

Customer Experience 100

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The Product Coalition

MARCH 30, 2021

The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. Unfortunately, within the eCommerce field, high-priced data breaches occur frequently due to the influx of pandemic-related web traffic. That’s especially true about the eCommerce industry.

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Reporting Tools Technical Review User Testing Software Review 132

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” Big data has been a buzzword since the early 2000s when software and hardware advancements enabled organizations to manage large amounts of unstructured data.

Data Visualization 143

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Arkenea

JANUARY 23, 2025

Artificial intelligence (AI) has rapidly transformed many industries, and the pharmaceutical industry is no exception. The pharmaceutical sector is integrating Big Data and AI technologies in a data-driven world. AI can analyze patient data to predict and prevent adverse drug events. billion in 2018 to $126 billion in 2025.

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Business of Software Conference

AUGUST 25, 2021

Book Review – Exponential – Azeem Azhar. If you saw his talk at BoS Europe in 2016 on whether we should be worried about AI and Machine Learning , you will be as excited as I am and know he is a phenomenal thinker and speaker. It is a must read for anyone in tech. Humans evolved for a linear world. The result?

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The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model.

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Analytic Tools Data Visualization Reporting Tools Startups 147

Intercom, Inc.

DECEMBER 8, 2020

For example, you might identify patterns in your attrition rates (metric), indicating whether or not your intention to increase customer satisfaction rates for the quarter (KPI) is on track. When reviewing this metric, remember to consider the nature of the conversations being held. Tickets completed.

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Product Innovation Educators

JULY 29, 2024

Ulwick introduced the opportunity algorithm in a 2002 Harvard Business Review article. For example, one company solved 14 unmet needs in just three hours after going through this process. AI in Innovation: Promise and Limitations Artificial intelligence tools like ChatGPT are emerging as potential aids in innovation.

Data Visualization 284

Data Visualization Research Software Product Research Product Management 284

The Product Coalition

NOVEMBER 26, 2022

This brings us to an important question that every product manager and the associated tech teams ask themselves every time they dip their feet in the river of building digital products. Although machine learning (ML) and artificial intelligence (AI) are buzzwords in today’s tech industry and some very solid products have been built using ML.

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The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Taking into account the expanding usage of technologies in the financial industry, there is no wonder people started wondering how to make a fintech app. What is fintech?

Research Software 156

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Alchemer Mobile

JUNE 15, 2024

The world is on fire right now with anticipation about how artificial intelligence (AI) is going to change the business landscape. While there’s been a lot of hype about what artificial intelligence (AI) technology can do, there’s also recognition we’ve entered a new climate for business growth.

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