Mixpanel

MARCH 16, 2020

We expect that following a demo we’d see an upsurge in customer activity. It turns out we can’t just do a demo and training and expect users to keep coming back. So to solve this, we figured out our users by persona, and we sent messages about their sales activity that would be relevant to them. But that isn’t always the case.

Onboarding KPIs 64

Onboarding KPIs B2B Data Visualization Customer Feedback 64

Userpilot

MARCH 14, 2023

To drive upsells , prompt your users with targeted in-app messages tailored to the needs of a particular segment. Userpilot can help you increase your freemium conversion rate with in-app messages that target specific user segments and contextual prompts based on product usage data. Segment users for targeted messaging.

Feedback Software 98

Feedback Software Analytic Tools User Testing Data Visualization 98

Userpilot

JULY 13, 2023

The best tactics to drive business growth include: Personalize the customer experiences by tailoring in-app messages , recommendations, and offers to increase conversion rates. You can book a Userpilot demo to see how to measure growth of a company and take proactive measures to improve it. NPS Analytics Dashboard in Userpilot.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 98

Userpilot

DECEMBER 3, 2022

Use live demos to showcase your product and free trials and freemium models to attract potential users at the acquisition stage. Acquisition: At this stage, customers take action and start to interact with the company by visiting its website, booking a demo call, or starting a free trial. Use live demos to showcase your product.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

MAY 30, 2022

Adopting a needs-based segmentation approach leads to a clearer understanding of the market and better-tailored messages for customer segments. Better tailored message for customer segments. Get a demo today. Get a Userpilot demo and get started! A priori vs value-based vs needs-based segmentation. Onboarding.

Data Visualization 98

Data Visualization Feedback Software Research Software Analytic Tools 98

Mironov Consulting

MAY 2, 2019

Let’s identify a few underlying assumptions about how industrial hardware is designed/built/sold, then map those to B2B software products. It’s impossible to completely describe every data validation check, option, logical branch, dialog box, pixel placement, error message and workflow without duplicating the code itself.

Reporting Tools 91

Reporting Tools Analytic Tools Research Software Data Visualization 91

Userpilot

SEPTEMBER 28, 2022

In the article, we explore what anticipatory design is, discuss its benefits, identify its elements and look at a few good examples in B2B and B2C products. Some good examples of anticipatory design applications include: Canva uses anticipatory design to simplify and personalize user dashboards so they can create their artwork in less time.

Data Visualization 98

Data Visualization Feedback Software Customer Experience Customer Feedback 98

The Product Cafe

FEBRUARY 4, 2024

Building Habits Every morning, my routine starts with the automatic scroll through Instagram or a quick glance at Slack messages and emails. For instance, when you see a notification from Slack, it's an external trigger prompting you to open the app and check your messages. Subscribe for free to receive new posts and support my work.

Feedback Software 59

Feedback Software Data Visualization Customer Experience User Testing 59

Userpilot

JULY 2, 2022

Here’s how Ahrefs announced the recent price increase on the customers’ main dashboard. They made sure to communicate the main message and then direct users to their blog where to read more about it or to the pricing page to easily compare the new options. Ahrefs did just that with in-app messages on their pricing page inside the app.

User Testing 98

User Testing Feedback Software Customer Experience Customer Feedback 98

Userpilot

APRIL 30, 2024

Userpilot is a leading B2B product growth tool that excels at in-app engagement , product analytics, customer feedback collection, customer support, and integrations. Mixpanel offers advanced user analytics , customizable reports, and an intuitive analytics dashboard.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Reporting Tools 104

Userpilot

SEPTEMBER 11, 2023

They also use welcome video and demo content to replace empty states. Banners : These are prominent messages or notifications that appear at the top or bottom of the screen. Figma also uses onboarding welcome videos and demo content to replace empty states. Figma —branched onboarding for their two use cases.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Data Visualization 52

Userpilot

SEPTEMBER 11, 2023

They also use welcome video and demo content to replace empty states. Banners : These are prominent messages or notifications that appear at the top or bottom of the screen. Figma also uses onboarding welcome videos and demo content to replace empty states. Figma —branched onboarding for their two use cases.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Data Visualization 52

Userpilot

SEPTEMBER 11, 2023

They also use welcome video and demo content to replace empty states. Banners : These are prominent messages or notifications that appear at the top or bottom of the screen. Figma also uses onboarding welcome videos and demo content to replace empty states. Figma —branched onboarding for their two use cases.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Data Visualization 52

Userpilot

SEPTEMBER 11, 2023

They also use welcome video and demo content to replace empty states. Banners : These are prominent messages or notifications that appear at the top or bottom of the screen. Figma also uses onboarding welcome videos and demo content to replace empty states. Figma —branched onboarding for their two use cases.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Data Visualization 52

Userpilot

SEPTEMBER 11, 2023

They also use welcome video and demo content to replace empty states. Banners : These are prominent messages or notifications that appear at the top or bottom of the screen. Figma also uses onboarding welcome videos and demo content to replace empty states. Figma —branched onboarding for their two use cases.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Data Visualization 52

Userpilot

APRIL 20, 2022

Get a Userpilot Demo and see how. Here’s what we found from our study of various trials and industries: The B2B sector benchmark is between 14-and 25% due to the complexity of the SaaS products involved. use segmentation to trigger in-app upgrade messages contextually. Turn insights into action! Other Upselling Techniques.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization User Testing 98

Userpilot

JULY 19, 2021

Send a personalized in-app welcome message when a new user signs up. In addition, the same research shows that companies that successfully engage their B2B customers achieve 63% lower churn, 55% higher share of wallet, and 50% higher productivity. It allows you to deliver the right message to the right group at the right time.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Userpilot

MAY 18, 2023

It includes everything from how customers perceive your marketing messages to what they think about your pricing fairness, customer service, product suites, etc. For example, ensuring customers take product demos seamlessly is part of CX. Book a demo now to see how. You can also track usage trends by segment.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Revulytics

SEPTEMBER 18, 2019

In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager. This makes analytics data tangible, enabling you to combine input from various data sources and analytics tools into a super-flexible dashboard.

Data Visualization 75

Data Visualization User Testing Information Product Research 75

Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

NOVEMBER 22, 2021

When it comes to feature adoption , free trials and product demos are two tactics that companies commonly use to acquire new users. In this article, we’re going to go over the benefits of each approach as well as explore how using both free trials and demos can benefit most SaaS companies. What is a free demo?

Demo 98

Demo Feedback Software User Testing Customer Experience 98

Userpilot

MARCH 21, 2024

The B2B Customer Profile Template captures in-depth insights into business clients, aiding in developing strategies for partnership and revenue growth. Book a Userpilot demo and we will explain how you can best collect and analyze user data for this purpose! Send in-app messages with modals to recruit interview participants.

Data Visualization 105

Data Visualization User Testing Customer Experience Customer Feedback 105

UX Studio

JUNE 30, 2023

San Jose, CA $150 – $199 / hr Website Development, Digital Design, Digital Strategy, Search Engine Optimization, SaaS and B2B Marketing Netrix Digital Netrix Digital is a woman-owned design company delivering world-class experiences. The design services also include creating admin dashboards, interactive mockups, and conducting tests.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

APRIL 26, 2024

Have built-in and custom analytics dashboards for easy data visualization. Keap for tracking conversions and automating personalized messages to users. Get a demo. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer tracking software?

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Software Review 105

Userpilot

MAY 8, 2024

Announce and drive adoption of new features with consistent messaging across channels. Ensure clear and consistent product messaging through quality copywriting. Book the demo to see how to use it to better satisfy customer needs. Brand24 dashboard. Don’t rely on just one round of messages to achieve the effect.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

APRIL 18, 2024

Also, it helps tailor your marketing efforts, so your messaging aligns with each segment. Schedule a demo to see the platform in action. Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer segmentation?

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Customer Experience 103

Userpilot

MAY 9, 2024

Book the demo to learn more! Try Userpilot and Take Your Onboarding Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer onboarding? To do so, create a custom dashboard with all the metrics in one place, so you can easily stay on top of them. It doesn’t stop there.

Onboarding KPIs 52

Onboarding KPIs User Testing Data Visualization Analytic Tools 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for interactive user guides and it comes with features such as user segmentation, onboarding checklist, tooltips, and in-app messaging. Schedule a demo today to explore its powerful interactive user guides capabilities firsthand. Personalized messages can be an excellent way to grab user attention.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

MARCH 18, 2021

Conversion Copywriter to B2B and SaaS. All those generalist leads that keep going nowhere will get the message that your solution may help, but it’s not for them. Another way is to include forms in your demo signup or launching surveys through your social channels. Book a free demo signup today with Userpilot!

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

AUGUST 24, 2023

As the competition in the B2B SaaS space is growing, SaaS companies need even better product analytics to drive product growth. These include retention analysis, customizable dashboards , user profile analysis , and AI-powered analytics. Book the demo! What can you expect from the new Userpilot analytics?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 98

Userpilot

JANUARY 9, 2023

Both product personas (B2B) and user personas (B2C) describe somebody who users the product while buyer personas describe those who decide to buy products. Book the demo! The term user persona is mostly used in B2C while product persona is more common in B2B contexts. Company: B2B SaaS with 11-50 employees. Interested?

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

FEBRUARY 25, 2024

Schedule a demo today to explore its powerful product adoption capabilities firsthand. Try Userpilot GET A DEMO 14 Day Trial No Credit Card Required What is GainsightPX? GainsightPX’s user segmentation To personalize your offerings, in-app messages, and other marketing campaigns, it’s important to segment your users well.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Lenny Rachitsky

MARCH 5, 2024

B2B versus B2C). Especially if you’re looking for a sustained increase in signups or launching your product for the first time, paid ad campaigns are often a more efficient way to test initial messaging or scale your marketing efforts sustainably. A personal message goes a long way.

Startups 118

Startups Feedback Software Onboarding KPIs Customer Experience 118

Userpilot

APRIL 23, 2023

Book the demo! Feature promotion – can be achieved with in-app messages, like tooltips or modals. This is easy to do with in-app messages like modals, banners , or tooltips. Then use in-app messaging to introduce those features to them. Want to see how to design web app onboarding flows with Userpilot?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization User Testing 98

Userpilot

SEPTEMBER 15, 2023

In this article, we’ll go over some concept testing examples from some of the best B2B and B2C brands to help you get started with your strategy. Get feedback on different messaging and ads to find which resonates. Book a demo and get started! What is concept testing and how can it help accelerate your product-led growth

User Testing 105

User Testing Feedback Software Product Research Analytic Tools 105

Userpilot

FEBRUARY 25, 2024

Schedule a demo today to explore its powerful feature adoption capabilities firsthand. Try Userpilot GET A DEMO 14 Day Trial No Credit Card Required What is GainsightPX? Feature analytics dashboards like heat maps – to see how often users engage with different features. A/B test for higher adoption rates.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

JUNE 20, 2023

Book a demo to try it out. But it’s impractical for most B2B SaaS products. But you can turn the table around by adding a prompt using tooltips or other in-app messages to drive engagement to relevant features: Example of using an empty state to drive action during the user onboarding process. Book a demo to learn how.

Customer Experience 98

Customer Experience Onboarding KPIs Analytic Tools Feedback Software 98