Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Table of Contents What Is Outsourced Software Product Development? What Is Outsourced Software Product Development?

Analytic Tools

Userpilot

DECEMBER 31, 2024

Userpilots key features include: No-code Chrome extension for building in-app flows. According to user review platforms, their plans start at $7,000/year. Developer dependency: No-code feature tagging is unavailable, requiring developer involvement for tagging events. Only it comes at a much, much higher price.

Data Visualization

UX Planet

OCTOBER 28, 2024

As a result, if digital product sales aren’t driven by user experience — which is often the case in B2B software — an organisation can easily function without product designers. They don’t just see static images but lines of code, which gives them insight into the opportunities for interaction. Who can, then?

Research Software

Lenny Rachitsky

JULY 14, 2025

Watch or listen now: YouTube // Spotify // Apple Brought to you by: CodeRabbit —Cut code review time and bugs in half.

Research Software

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Review competitor apps for languages supported. A tool like Userpilot helps you do this code-free. Try it today!

Analytic Tools

UX Planet

JANUARY 22, 2025

YellowTasks; BrownQuestions Civians target audience were B2B users with C-Suite titles working in credit unions, and had prior experience with CSR activities As we attempted recruitment along these lines, we realized this posed a HUGE challenge. By creating an Affinity Map out of our findings, we were able to group common themes together.

Data Visualization

Userpilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. comparison posts, product lists, reviews, etc.) One standout example of a B2B SaaS company excelling at social media is Gong.

Research Software

Gainsight

JUNE 24, 2025

But when I started building community at an enterprise B2B company, I realized: people don’t show up just for mugs and hats. And while this stuff is everywhere in consumer apps (Duolingo, FitBit, even Starbucks), it’s trickier in B2B. Plus, their use of peer reviews makes learning social. When it feels worth it.

B2B

Centercode

JULY 25, 2025

A B2B platform might segment into “Technical Admins,” “Department Managers,” and “Executives,” depending on how they use the product. Delta is the next generation of beta testing, leveraging Centercode technology to automate time consuming tasks while increasing user engagement and test results.

User Testing

Usersnap

DECEMBER 20, 2024

For example, Previously, users had difficulty finding files due to search limitations. Users need time to discover, try, and adapt to it, especially in the B2B space. Each term refers to documentation detailing software changes, helping users stay informed about whats new and improved. But dont lose heart!

Data Visualization

Userpilot

FEBRUARY 9, 2025

The new layout felt confusing, frustration spread, and app review scores took a hit. Reviewing CES survey feedback and session replays helps confirm whether the increase reflects positive adoption or usability issues. You can design a survey like this, no-code, with Userpilot! The problem?

Data Visualization

Lenny Rachitsky

APRIL 20, 2025

For engineers and product managers: start using AI coding tools to modify existing codebases, not just for prototyping—this creates a competitive advantage while your colleagues are still figuring out the tools.

Software Review

Userpilot

JULY 24, 2025

Userpilot can help you send behavior-driven, personalized messages to the right users at the right time—all without writing any code. This email marketing play works great for B2B tools with long setup times. Early feedback email with good intent, but poor execution due to lack of clickable responses. The intent is right.

Customer Experience

Gainsight

MARCH 31, 2025

Specifically for B2B SaaS companies, the average customer acquisition cost (CAC) is 76% higher for new customers than it is for expansion business. According to Benchmarkits 2024 B2B SaaS Performance Metrics Benchmark Report , the average new customer CAC for B2B SaaS companies is $1.76, while the average expansion CAC is only $1.00.

Customer Experience

The Product Guy

AUGUST 1, 2019

Since there was no active grooming or planning session with the engineers, daily standups played the role of requirement review meetings. The team also agreed to initiate a weekly meeting to review and clarify requirements and to estimate the user stories. Long standups.

Weak Development Team

Intercom, Inc.

AUGUST 21, 2019

Some 84% of people trust online reviews as much as a personal recommendations, reason enough why every business should be concerned with who reviews their product and what they have to say about it. What do we mean by the term “review sites”? Not all review sites are made equal. Peer review sites.

Software Review

Productside

MARCH 24, 2025

Productside | Product Management Courses & Training Refining Product-Market Fit and Scaling B2B SaaS Products Most startups dont stall because of bad ideasthey stall because they stop refining their product-market fit and what works. Landing pages, concierge MVPs, or just conversations can validate direction before code.

Analytic Tools

The Product Coalition

JANUARY 18, 2022

If you are looking for something more on Live Chat software, then this post is for you! Yes, Live chat software! In other words, a supportive hand for all kinds of businesses, from retail e-commerce to B2B software. In this post we’ll have a look at some of the top live chat software providers that you can opt for?—?from

Feedback Software

Mind the Product

DECEMBER 14, 2017

And as I started to read up on sitcom writing I realized there’s a lot that B2B product managers could learn from them. For example, Metacritic , the ratings website that hands out scores out of 100 based on weighted critic review scores, scores famous shows such as The Big Bang Theory and 2 Broke Girls at merely 57 and 66 respectively.

B2B

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software

The Product Coalition

AUGUST 12, 2020

To help you make a better-informed decision on the next tech partner for your business, we have prepared this guide to hiring the best offshore software development company. Offshore software development has become a popular practice for businesses worldwide. It’s a cornerstone of an offshore software outsourcing bible.

Software Development

Userpilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. First, let’s explain the basic concepts and then discover a 6-step process to build a B2B marketing funnel that feeds product growth. Review stage (BoFu). What is a B2B marketing funnel? But how can you use it?

B2B

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. Why KPIs from consumer companies don’t fit well with B2B/enterprise. Some B2B KPIs starting points, knowing that every company is different. [1] Many of underlying B2C assumptions don’t work for B2B: The buyer is the user.

B2B

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools

The Product Guy

SEPTEMBER 27, 2016

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Meet the mentors….

Research Software

The Product Guy

OCTOBER 25, 2016

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Meet the mentors….

Analytic Tools

Userpilot

MAY 19, 2021

The B2B SaaS marketing space can feel a lot like an echo chamber. In this post, we’ll go over how to create a B2B marketing plan and how to execute it, which B2B Saas marketing tactics are working best in 2021, and some real-life success stories for each of the tactics. What do SaaS Companies spend on B2B Marketing?

Research Software

Product Talk

DECEMBER 7, 2022

If you work on a B2B product, you have both customers and users. If you work on software that your internal colleagues use (e.g. call center software used by internal customer representatives or inventory systems used by your colleagues), then your customers are your colleagues who use that software.

User Testing

Intercom, Inc.

APRIL 7, 2020

” To find out, we surveyed 400 support managers, directors, and executives across both B2B and B2C and affected industries like media, healthcare, and technology. According to our research, 54% of B2B support teams are seeing increased volume, along with 45% of B2C support teams.

Customer Experience

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A  A very big difference.

Reporting Tools

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

Feedback Software

Product Talk

MAY 15, 2024

While Orion had started with a B2C focus, they got a lot of inbound interest in the B2B space. This meant that they could attach information like the user ID to the Typeform page and review it as part of the responses users provided. It’ll provide you with the code that you give to your developer.

Product Research

Intercom, Inc.

JUNE 22, 2021

Buyer behavior is one area that has seen significant change – according to a recent report by McKinsey , 70% of B2B decision makers say they’re now open to making new, fully self-serve, or remote purchases in excess of $50,000, while 27% percent would spend more than $500,000. Create consistent, customer-centric experiences.

Reporting Tools

The Product Coalition

FEBRUARY 15, 2021

All startups built double-sided marketplaces, serving B2C as well as B2B customers. You build it, ship it, run it: DevOps, Probably a micro-service architecture, Test automation (TDD, BDD), Continuous integration, Probably continuous delivery, You need to keep technical debt at bay. gain a say in designing your application.

Agile

Userpilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. TL;DR Customer tracking software helps you monitor and analyze your users’ behavior across different channels.

Data Visualization

Intercom, Inc.

OCTOBER 27, 2022

Back in 2013, the entrepreneur founded and single-handedly organized B2B Rocks , a SaaS conference that today gathers over 1500 founders, investors, and industry leaders. Alex: Well, I started coding very early, when I was a teenager. I was passionate about tech and coding. The man behind B2B Rocks. What is the next step?

Technical Review

The Product Coalition

JANUARY 17, 2022

The attributes of how you divide your customer base can be different for business-to-consumer (B2C) and business-to-business (B2B) products. For example, you can try to segment by key behaviors, demographics, industry, geographical region, revenue by customer, software package tier, and the list goes on.

User Testing