Mironov Consulting

FEBRUARY 28, 2024

  They are coming off customer calls, strategy sessions, renewal discussions, marketing automation planning sessions, compliance reviews, and industry analyst briefings that highlight improvements that must be made.  ”)  Building software is a complex intellectual team exercise, not simply reading specs or typing. 

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

UX Planet

MARCH 7, 2024

This limitation affects not just the quality of design but also the efficiency and innovation of the team, leading to higher costs over time due to inefficiencies and the potential need for external consultations or interventions. Furthermore, the real outcomes become evident in 3 to 4 sprints, showcasing the rapid progress achievable.

Feedback Software 52

Feedback Software Research Software Customer Experience Customer Feedback 52

PMLesson's Ace the PM Interview

MAY 20, 2019

Although product managers at consumer and enterprise companies have a title in common, the jobs themselves can vary drastically. So, how is product management in enterprise different from consumer tech? Solving problems once they’ve been discovered is equally as different between the consumer and enterprise worlds.

User Testing 45

User Testing Enterprise Technical Review Feedback Software 45

The Product Coalition

MARCH 23, 2022

While this article focuses on startups in B2B markets, we can extend it to B2C and B2B2C, while some considerations might be different. Microsoft, for example, depends on manufacturers (Dell/HP) and retailers (Best buy) to sell its software. Owning versus leasing of network equipment was another decision point required.

Startups 128

Startups Fractional CTO Technical Review Software Review 128

Mironov Consulting

JANUARY 24, 2024

Let’s expand my December scenario: A mid-tier enterprise software company wants to grow 25%+ next year.    Here’s a chance to push from behind, offer support and insight, or preview/review approaches and materials.    Product management malpractice.     Tous pour un, un pour tous.

Strategy 119

Strategy Product Strategy Onboarding KPIs Data Visualization 119

Userpilot

DECEMBER 10, 2023

However, it’s not ideal for complex products or enterprise clients where customers aren’t the end users. SLG is better for communicating the product value at the enterprise level and building the business case. The final stage in the process is review; when you reflect on how to improve the other stages and aspects of your PLS motion.

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience Data Visualization 97

PMLesson's Ace the PM Interview

MAY 20, 2019

Although product managers at consumer and enterprise companies have a title in common, the jobs themselves can vary drastically. So, how is product management in enterprise different from consumer tech? Solving problems once they’ve been discovered is equally as different between the consumer and enterprise worlds.

User Testing 40

User Testing Enterprise Technical Review Feedback Software 40

Userpilot

APRIL 8, 2024

Think about the last software application that you used for work. This approach is becoming increasingly popular, even for the enterprise client. Bottom-up SaaS is a growth strategy used by B2B SaaS companies that focuses on individual users or teams to drive customer acquisition. Whose idea was it to buy it?

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Strategy 75

Gainsight

MAY 7, 2020

Now, most organizations are settling into the reality that digital businesses will continue to grow, but due to uncertainty, most need to be more conservative on spending. We’ve written about process solutions to “do more with less” But how can you do more with less software spend ? up for renewal), behavior (e.g.,

Analytic Tools 59

Analytic Tools Customer Communications Feedback Software Customer Experience 59

The Product Guy

AUGUST 1, 2019

Since there was no active grooming or planning session with the engineers, daily standups played the role of requirement review meetings. The team also agreed to initiate a weekly meeting to review and clarify requirements and to estimate the user stories. Long standups.

Weak Development Team 149

Weak Development Team Software Review Technical Review Onboarding KPIs 149

Intercom, Inc.

JANUARY 5, 2022

And as nice as verbal assurances and a handshake are, as you grow and try to sign with more established, enterprise-level companies, you’ll find yourself more and more having to provide proofs of compliance before closing the deal: The shift to the cloud, more and more data breaches – it really put a magnifying glass on third-party risk.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. Signup to be a Mentor Today! View the live stream….

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

ProductPlan

MARCH 4, 2022

Note: We’ll assume your company sells B2B SaaS software. Let’s say that when you drafted the bio for your persona, you had learned that the typical user of your B2B app would be using it in an office. Note: If you’re selling B2B products, you probably have different messages for your user persona vs. your buyer persona.

Customer Experience 93

Customer Experience Customer Feedback User Testing Feedback Software 93

Mironov Consulting

JUNE 27, 2020

That might seem obvious or naïve, but recent conversations with several B2B/enterprise clients suggest that it’s actually controversial. For context, enterprise tech companies tend to have a small number of large deals each quarter that really matter. ( B2B is lumpier than B2C.). A promise to treat them equitably.

User Testing 137

User Testing Customer Experience Weak Development Team Enterprise 137

Product Talk

NOVEMBER 16, 2022

Because it was a permanent install, we also became a beta test site for new software updates, so I was filing bug reports and giving feedback and opinions about the software. It’s a B2B company that offers voice communication to teams in industries like hospitality, retail, transportation, logistics, and security.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Userpilot

NOVEMBER 2, 2023

Finally, while MLG businesses may start generating revenue earlier in the customer journey, the sales cycle tends to take longe r, especially in the context of enterprise-level B2B software. Sales-led growth may be more suitable for complex and enterprise products and highly regulated markets.

Feedback Software 92

Feedback Software Analytic Tools Research Software User Testing 92

Business of Software Conference

DECEMBER 14, 2023

As Gail Goodman said in her 2012 BoS talk, ‘ The Long, Slow SaaS Ramp of Death ’, these are all just mirages along the pathway to software company profitability. He connects this story to building a software company. What this means is, if you’re Adobe, you don’t have a choice but to buy a code review tool from us.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

Userpilot

DECEMBER 18, 2022

Our experts predict there will be a lot more automation of low-level tasks, to compensate for the reduced workforce in tech companies due to the layoffs. The result – we will see emergence of some really cool, disruptive products, sometimes even entirely new genres of software and hardware. It might not be easy.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Product Research 90

Gainsight

JANUARY 6, 2023

In a recent Harvard Business Review (HBR) report sponsored by Gainsight PX , researchers found that 81% of survey respondents strongly agree that a strong digital product experience positively impacts business growth. Best Practices in Enterprise Product Management. The Enterprise Roadmap to Data-Driven Multi-Product Growth.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Userpilot

APRIL 25, 2024

Ensuring high-quality data can be demanding due to issues such as disjointed tools or insufficient analytical expertise. Choosing the right market research tools For B2B SaaS product managers aiming to do market research, having the right set of tools can make a significant difference. Best wishes on your endeavor!

Research Software 52

Research Software User Testing Data Visualization Market Research 52

The Product Coalition

MAY 6, 2020

We understand that’s not an easy choice since you’re likely looking for a team that not only writes an excellent code but also grabs your vision, cares about your business needs, and contributes with its own industry insights and recommendations. It is an established boutique design and software development house based in Warsaw, Poland.

Research Software 78

Research Software Analytic Tools Feedback Software Development 78

Intercom, Inc.

NOVEMBER 20, 2018

At the very least, it is worth reading up on SPIN selling and the Sandler sales system , as these are popular sales methodologies among software companies and will help you think about how you structure your approach. For many B2B SaaS companies, inbound marketing represents a cornerstone of all marketing activity.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

The Product Coalition

OCTOBER 26, 2020

Fireart Studio Fireart Studio is a boutique design and software development company headquartered at the heart of Poland?—?Warsaw. Since the establishment, this team has shipped more than 700 successful projects for businesses of all sizes, including startups, SMEs, medium-sized businesses, and large enterprises. Just keep on reading!

Customer Experience 92

Customer Experience Research Software User Experience User Testing 92

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. Why KPIs from consumer companies don’t fit well with B2B/enterprise. Some B2B KPIs starting points, knowing that every company is different. [1] But I find they don’t map well to enterprise companies.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

ProductPlan

JANUARY 7, 2022

Transforming the company’s software offering from a client-side app downloaded by customers to a SaaS solution that customers access in the cloud. Imagine a B2B software company selling a downloadable app that enterprises install on their machines. Let’s review a few best practices.

Analytic Tools 93

Analytic Tools Research Software Data Visualization Product Research 93

ProductPlan

JANUARY 28, 2022

Let’s say your company sells enterprise SaaS solutions. That gives your enterprise buyer the chance to pick and choose. Again, imagine you sell B2B software tools. Before you begin your consolidation, you want to review all related products in your portfolio closely. To charge a higher price point.

Research Software 80

Research Software Weak Development Team Customer Experience User Testing 80

The Product HQ

APRIL 20, 2024

Looking to become a B2B Product Manager? This career guide offers a detailed overview of the best B2B product management training options. There is no shortcut to becoming a B2B product manager. Business-to-business (B2B) or business-to-consumer (B2C) product managers (PMs) have mastered various hard skills.

B2B 52

B2B User Testing Research Software Analytic Tools 52

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

Enterprise 115

Enterprise User Testing Feedback Software Technical Advisors 115

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Whether B2C or B2B, all businesses must now deliver digital experiences that are easy to use, delightful, and personal. Ahead of the trend: Atlassian.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Mind the Product

APRIL 27, 2017

A separate set of both written and visual techniques can be used to define solutions that should be implemented in software to address the pain points. With a clickable prototype, an internal review board can see just how the finished product will look AND function. Product Requirements in B2B Software Markets.

Framework 109

Framework User Testing Research Software Feedback Software 109

Lenny Rachitsky

FEBRUARY 13, 2024

At Irrational Labs , we surveyed 60 software companies to reflect on their experience with pricing studies. Likewise, we also included a robust qualitative research guide , focused on helping B2B companies with pricing. Of the 60 software companies we surveyed, only eight said they used it.

Data Visualization 105

Data Visualization Product Research User Testing Research Software 105

UX Studio: Product Management

JULY 9, 2021

One of them is location, so this time we reviewed the top companies to help you find the right UX agency in London. We are an official Zeplin agency member and honoured to be among the top B2B service providers on the Clutch Global Award list. Our list includes digital design agencies in London and beyond. Plug & Play .

Research Software 52

Research Software UX User Testing Product Research 52

Userpilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. TL;DR Customer tracking software helps you monitor and analyze your users’ behavior across different channels.

Data Visualization 89

Data Visualization Analytic Tools Reporting Tools Software Review 89

Userpilot

FEBRUARY 7, 2024

Industry averages The average free trial conversion rates for SaaS companies are highly variable based on the industry they’re in — ranging from as low as 18.6% (Enterprise software) to as high as 29% (CRM platforms). Here’s a breakdown of the average trial conversion rates for each SaaS industry: Source: First Page Sage.

Customer Experience 52

Customer Experience User Testing Onboarding KPIs B2C 52

Gainsight

JANUARY 12, 2021

Her team manages nine B2B products across 4,500 accounts in the Americas. Read on to see how she thinks about scaling enterprise products and customer success for small to midsize companies, including some that are just starting to sell products online for the first time. Nick: Makes sense. Marissa: Exactly.

User Testing 59

User Testing Webinar Onboarding KPIs Technical Review 59

Iteratively Blog

JANUARY 10, 2021

The iOS, Android and web development teams are responsible for instrumenting (and ideally testing) those events in the code and will have an opinion on what’s feasible. While it’s mostly manual and there’s no way to enforce the tracking plan in code, it proves useful in the beginning and forces teams to think more about event tracking.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Software Review 52