Intercom, Inc.
MARCH 11, 2021
On the surface, B2B customer support issues might look quite different from those of B2C. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues. Know your user.
The Product Coalition
JULY 21, 2022
Many brands are using offshore development teams to build custom apps for their operations and increase sales. Many brands are using offshore development teams to build software applications that support customers to make a purchase online. It has also given birth to many online portals for B2B, B2C, C2C, and C2B.
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Userpilot
JUNE 27, 2022
As the name suggests, developer marketing is marketing to developers. In short, developer marketing is more than just capturing the attention of software developers and getting them to use your product. Don’t make the mistake of solely engaging with developers. What is developer marketing?
Userpilot
APRIL 30, 2024
Microsoft offers enterprise solutions, productivity suites, and cloud services for both B2B and B2C sectors, emphasizing innovation and efficiency. Oracle ERP provides advanced financial and supply chain optimization, and human resources management for large enterprises in both B2B and B2C sectors. Userpilot ’s integrations.
Revulytics
SEPTEMBER 18, 2019
In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager. But Netflix also ran qualitative interviews to look at brand perception and loyalty, and ultimately decided to roll out the email.
Userpilot
JULY 26, 2021
In both B2B and B2C, buyers want to self-serve. Increased brand awareness: Word-of-mouth marketing from customers who love your brand builds positive brand awareness and gets more people interested in your brand. This is because people get more attached to brands their friends or acquaintances also really like.
Userpilot
JANUARY 25, 2021
Now, the templates above look amazing and work great for a B2C music app. For example, a software developer persona might account for only 2% of your user base but is a critical persona for a project focused on API integrations. Try to include their favorite brands. Favorite Brands. Source: Behance.com.
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