ProductPlan

OCTOBER 1, 2020

Product leaders can’t spend all their time globetrotting from one event to the next. The events range from large-scale conferences to smaller invitation-only opportunities, and many offer options to attend virtually. This Australian product management event from Brainmates offers something for everyone. Unplugging can be hard.

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

Mixpanel

OCTOBER 20, 2020

This post is written by TWG, a product consultancy specializing in modern application development , data engineering, and product growth. And in properly instrumented applications, each of those steps is an “event” that is recorded with all of the relevant details. Simply put, data is at the core of good product management.

Analytic Tools 91

Analytic Tools Data Visualization Onboarding KPIs User Testing 91

Userpilot

DECEMBER 21, 2022

You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. But going through the product metrics can help you find and understand the weak points of your product that cause friction. B2C apps tend to have a higher DAU/MAU ratio than B2B apps.

Analytic Tools 91

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 91

The Product Coalition

FEBRUARY 23, 2022

Customer Development It always starts with the customer. It is the single most critical factor in determining whether a product makes money, yet it is an afterthought, a last-minute consideration made after a product is developed.” We develop our product to take advantage of our desired distribution channels.

User Testing 126

User Testing Research Software Customer Experience Product Research 126

Intercom, Inc.

NOVEMBER 7, 2019

Here are five quick takeaways: The founders of Spendesk noticed that, while the B2C space was innovating with peer-to-peer quickpay options, nothing like that existed in the B2B space (which often lags a few years behind the consumer market). Instead, focus on fostering a culture of communication and feedback loops between the team.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Paul: Yeah.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Mironov Consulting

FEBRUARY 6, 2020

Just as every organization needs a finance/accounting team that follows GAAP and tracks cashflow. So we should take the time to propose various metrics, review them with our teams, argue a bit, and consider our first choices as experiments rather than instant full-year commitments. Yet it’s the first KPI proposed by many exec teams.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Userpilot

MARCH 15, 2022

There has been a rising demand for self-served support among B2B and B2C customers. NSM is a company-wide metric that helps you develop a singular focus, prioritize user experience, define your product roadmap, and increase accountability and transparency. Why is product growth important? The visitor to signup rate. Activation rate.

Onboarding KPIs 88

Onboarding KPIs Customer Experience Data Visualization Customer Feedback 88

Userzoom

NOVEMBER 6, 2019

You can access all speaker sessions from the event, including ones from FlixBus and Booking.com by visiting the following page… Access videos. You can access all speaker sessions from the event, including ones from FlixBus and Booking.com by visiting the following page… Access videos. Hello, guys, how are you?

Research Software 68

Research Software User Testing Product Research UX 68

Intercom, Inc.

DECEMBER 21, 2021

In February 2021 Intercom’s CEO Karen Peacock and recently appointed CRO Leandra Fishman spoke at an internal staff event event and we wanted to share some of the highlights with you. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. Intercom on Product: Keeping the momentum going as you scale.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. Stage : Early-stage for B2C, an evergreen lever for B2B. This can be small intimate gatherings or large’ish events. Tactic #7: Leverage events and PR.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Intercom, Inc.

NOVEMBER 11, 2021

Samuel Hulick: I actually started as a full stack developer. Back in those days, and this was like over 10 years ago, the developer would get a Photoshop file that had all of the different interface elements. So, growth team, in this quarter, we want you to go and try to pull the levers to increase day seven engagement.”

Customer Experience 254

Customer Experience Onboarding KPIs User Testing Feedback Software 254

Userpilot

JUNE 19, 2020

If it’s bad, and the product doesn’t meet your user’s expectations – they are inevitably going to churn. Product experience is generally the responsibility of the Product Team, but the trend is moving towards having responsibility shared among the whole organization. Then, it asks you to invite other team members in.

Customer Experience 58

Customer Experience Research Software User Testing Product Research 58

Radical Product

NOVEMBER 30, 2018

Educate your team and investors. Educate your team and investors on why the metrics you selected are the best indicators of traction for your company. This approach for prioritization requires defining two concepts for your team: Vision : What’s the end-goal for the team? This is also true for B2C.

User Testing 40

User Testing Data Visualization Research Software Feedback Software 40

Userpilot

JUNE 19, 2020

If it’s bad, and the product doesn’t meet your user’s expectations – they are inevitably going to churn. Product experience is generally the responsibility of the Product Team, but the trend is moving towards having responsibility shared among the whole organization. Then, it asks you to invite other team members in.

Customer Experience 52

Customer Experience Research Software User Testing Product Research 52

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. Stage : Early-stage for B2C, an evergreen lever for B2B. This can be small intimate gatherings or large’ish events. Tactic #7: Leverage events and PR.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Business of Software Conference

NOVEMBER 26, 2018

Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea. BoS Europe 2019 BoS USA 2019. Don't Miss a Thing - Get BoS Updates. Unsubscribe anytime.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Business of Software Conference

JUNE 5, 2019

Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? We had made a bad hire. But then you develop written language and developed mapping tools and they would develop maps and pictorial maps with language on it.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40