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Later’s Farhan Virji on adapting B2C support strategies for B2B teams

Intercom, Inc.

On the surface, B2B customer support issues might look quite different from those of B2C. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues. Know your user.

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What Is Developer Marketing? [Best Practices & Examples Included]

Userpilot

What is developer marketing, and what is the point of it? As the name suggests, developer marketing is marketing to developers. In short, developer marketing is more than just capturing the attention of software developers and getting them to use your product. What is developer marketing?

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There Is No One-Size-Fits-All: Ways to Apply Cloud eCommerce Solutions

The Product Coalition

Nowadays, outsourcing software development services build custom apps for eCommerce landscapes. When developing eCommerce platforms for online shopping, offshore development teams need to consider security issues. Make plans for integrating cloud eCommerce software into existing applications. Follow plan.

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The Evolution of E-commerce: Trends & Statistics in 2022

The Product Coalition

Many brands are using offshore development teams to build custom apps for their operations and increase sales. Many brands are using offshore development teams to build software applications that support customers to make a purchase online. It has also given birth to many online portals for B2B, B2C, C2C, and C2B.

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Business Development vs. Product Management

The Product Guy

In a recent live stream from one of our mentors of The Product Mentor , Chris Butler, lead a conversation around “Business Development vs. Product Management”. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. Vikas started his career as software developer with Siemens.

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Is Wagile really that evil?

The Product Guy

Another observation is that agile is very successful with b2c companies where they are majorly focused on the end customers. In b2c companies, the competitive landscape is changing so rapidly that you have to become agile otherwise competition will eat you up. This can lead to a hybrid model well known as Wagile software development.

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What Are SaaS Products + 22 Successful SaaS Companies to Follow

Userpilot

TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates. Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources.