Mind the Product

OCTOBER 19, 2016

While marketing and sales teams are stakeholders and involved in achieving the targets, it’s the product manager who is absolutely committed to delivering the revenue, profit and satisfaction targets. Second, the product manager’s delivery requirements will usually be the big development items in an organisation’s technology roadmap.

Product Management 82

Product Management Product Manager Technical Review Customer Experience 82

Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. For example, our Sales team is now able to give segmented customer feedback to our product leaders to influence our roadmap.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

The Product HQ

APRIL 20, 2024

There is no shortcut to becoming a B2B product manager. These professionals come from various backgrounds, such as communications, engineering, and marketing, to name a few. Business-to-business (B2B) or business-to-consumer (B2C) product managers (PMs) have mastered various hard skills.

B2B 52

B2B User Testing Research Software Analytic Tools 52

The Product HQ

FEBRUARY 6, 2023

We’ve broken up the senior product manager interview questions guide into the following categories: Product Management Questions Product Planning Questions Product Strategy Questions Leadership Questions Let’s take a look at the questions in each category.

User Testing 52

User Testing Research Software Feedback Software Data Visualization 52

Intercom, Inc.

JANUARY 20, 2022

Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. If you have any kind of good product-market fit, you will get copied, and once you get copied, there’s no reason to pick you over other companies.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Mironov Consulting

JULY 27, 2023

 Product isn’t helping us close major deals and bring in revenue.”  Sales teams inundate us with urgent-but-repetitive ‘does product X do thing Y?  Product  (See the chocolate cake problem.) Of course, it’s not that simple or clean.  If that the world cares deeply about the details.

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Intercom, Inc.

JANUARY 25, 2023

Mickey: We’re seeing the consumerization of SaaS, meaning that more and more B2B SaaS businesses are realizing they need to deliver a customer experience at the B2C level. Usability and time to value are becoming critical to chief product officers because guess what? Are there any solid steps for creating a product-led strategy?

Analytic Tools 118

Analytic Tools Customer Experience B2B User Testing 118

Userpilot

MARCH 6, 2020

Publicis Sapient, for example, has a great Women’s Leadership Network (WLN). In Product in general, and especially in the tech sector, we need more women. As Head of Product, I lead 5 people cross-functional product team and work closely with the management team on product strategy. Then I went freelance.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

The Product Coalition

MARCH 21, 2019

At a large B2C media company, I found that there was an over-arching strategy but it was formulated with little input from each of the business units, which continued to operate independently and never actually made the sacrifices necessary to implement it. For an early stage company trying to find product market fit?—?the

Strategy 60

Strategy Analytic Tools Technical Review Customer Experience 60