Lenny Rachitsky

JANUARY 16, 2024

Figma -> FigJam) Hitting more expensive tiers Raising prices Reactivation ARR Reactivated logos Reactivated users Churned ARR Churned logos Contraction ARR Reduced seats/usage Downgrading tiers Stopped using additional products B2C/consumer equations Consumer businesses make a software product for individual consumers. Faire, Pachama).

User Testing 122

User Testing B2C Outbound Feedback Software 122

Mind the Product

NOVEMBER 27, 2017

Observations of a B2C startup product manager working in enterprise. A startup, finding its feet and learning how to stand, should by certain logic be less wise, less capable and less developed than its older, wiser counterparts. I once heard an anecdote about a very young child being told a story about a very old man.

Enterprise 92

Enterprise Startups Customer Experience Product Management 92

Mironov Consulting

MARCH 15, 2024

Restaurant metaphors for software product companies vs software services companies and product strategies Why B2B/Enterprise companies are very different from B2C companies, and how important sales compensation plans are Omphaloskepsis (navel-gazing) Whether distance from Silicon Valley is the key driver of tech community maturity (My POV: it's (..)

B2C 52

B2C B2B Enterprise Leadership 52

Intercom, Inc.

APRIL 7, 2020

” To find out, we surveyed 400 support managers, directors, and executives across both B2B and B2C and affected industries like media, healthcare, and technology. According to our research, 54% of B2B support teams are seeing increased volume, along with 45% of B2C support teams.

Customer Experience 217

Customer Experience Reporting Tools Research Software Data Visualization 217

Mind the Product

MARCH 11, 2020

It’s fascinating to me to be in a startup working with some of the largest companies in the world. This area has a special blend of pure product, operations and tech that doesn’t seem to be as prominent in the B2C world. I’ve been at Eigen for seven months and I’m hugely impressed with the whole team here.

Research Software 98

Research Software B2C Artificial Inteligence Customer Experience 98

Userpilot

APRIL 24, 2024

This was not a problem in Microsoft because when you have millions of B2C users, it’s far easier to recruit participants with a $100 voucher incentive. She began to recruit participants by emailing them but much to Lisa’s dismay, all she got was crickets. Recruiting usability test participants via email.

User Testing 102

User Testing Product Research Research Software Data Visualization 102

Mixpanel

NOVEMBER 8, 2021

Tying analytics to business goals in a product-led startup. You might be at a startup, but it’s not the Wild West; you still need to tie your metrics back to bigger business goals. Retention is a key metric for any startup: Here’s a quick example for how to predict it. I couldn’t recommend it higher. About Corinna Stukan.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

Usersnap

MARCH 16, 2023

Traditionally, we think about businesses being either B2B or B2C, however, there’s also a third model that combines the two. B2B companies that need help marketing their products or services can partner with B2C online shops. Other examples include a B2B product supplier buying leads from a B2C entity.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

The Product Coalition

JANUARY 24, 2022

Case Category: Market sizing & Estimation, Goals & Measures Case Type: Investor pitch by a startup planning to launch smartwatches in India ?? Case: “ Suppose you have been hired as a PM for a tech startup that is trying to launch smartwatches in India in a non-premium segment. Interviewer: Sure! Interviewer: Okay! What is it?

Data Visualization 181

Data Visualization User Testing Research Software Marketing 181

Innovatemap

FEBRUARY 15, 2021

We know this because, during the past seven years, we’ve helped 250+ startups and scale-ups build the first version of their product or take their existing products to the next level. B2B, B2C and D2C SaaS startup founders with a product in market are encouraged to apply. First step: Complete the application.

B2C 71

B2C B2B Startups Information 71

Product Management Lessons from the Trenches

JULY 10, 2018

all the ingredients of a great startup experience! In a pay-it-forward kind of way, my team and I are sharing what we have learned to-date in a series of posts that hopefully will be useful to you whether you are at a startup or a larger organization. We stopped using the system within a month.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

Innovatemap

JANUARY 26, 2022

The city has a concentration of DTC and B2C startups and scale-ups with product needs. The advantage a founder has when working with us is that they get a team of product experts who have experience with hundreds of startups and scaleups. It’s experience that individual product hires won’t typically have.

B2C 52

B2C Vision Research Software B2B 52

The Product Coalition

JULY 18, 2021

is the CPO of a startup in transition. In fact, the lean startup approach says that there will always be a better one around the corner, but you must take the turn first to see it. A decision on the next big bet isn’t as hard to change as the decision on whether you are a B2B or a B2C company. Sounds confusing?

Product Strategy 183

Product Strategy Strategy Research Software Technical Review 183

Mind the Product

JANUARY 30, 2019

His presentation, Product Thinking for Marketplace Startups , does an amazing job of documenting the differences between pipes and platforms, the three fundamental forces of marketplaces, and the specific challenges of catering to customers concerned with the well-being of their fur babies. Using metrics to drive product decisions.

Product Research 81

Product Research B2C Technical Review Entertainment 81

The Product Guy

JULY 18, 2019

At startups or growth stage companies, a “Product Manager” is responsible for identifying what needs to be built and then executing on building the product. Identifying user needs, or customer needs in the B2C environment, is currently a weakness of mine and a skill that is a hallmark of both B2B and B2C product managers.

Weak Development Team 137

Weak Development Team B2C Customer Experience Advertising 137

The Product Coalition

JANUARY 27, 2024

There’s a clear distinction between technical and business-oriented roles, as well as between those focused on B2C and B2B markets. banks, telcos, and insurance) or startups that started their life building a product for few big customers and now are aiming to shift towards a product-led approach. For example.

Feedback Software 132

Feedback Software Analytic Tools Onboarding KPIs B2B 132

The Product Coalition

FEBRUARY 11, 2023

The EDC is an autonomous body that promotes the cultivation of startups and entrepreneurial ideas. During my time in the EDC, I participated in startup brainstorming sessions. We typically see this model with B2C purchases in which a customer can find and buy a product via a website, like Netflix or Amazon.

User Testing 78

User Testing Research Software Feedback Software Strategy 78

Userpilot

OCTOBER 15, 2023

For burgeoning startups, roles may blend; the head growth marketer could double as the data analyst. Our lens will focus on the SaaS growth marketer’s role, which mirrors many aspects found in the B2C sphere. The structure of a growth marketing team In the realm of growth marketing, one size doesn’t fit all.

Analytic Tools 106

Analytic Tools Feedback Software Data Visualization User Testing 106

Arpit Rai

OCTOBER 29, 2019

What’s the difference between product management in B2B/SaaS and B2C? To be honest, I haven’t worked in the B2C sector. Following are some of the differences I can think of: Customer Research: B2B PMs tend to speak with customers a LOT more than B2C customers. That’s just because you have so much data in B2C compared to B2B.

Analytic Tools 52

Analytic Tools Research Software Feedback Software B2C 52

Ask Benny

JULY 1, 2019

A B2C product manager can bring a B2B product, methodologies of optimizations and analytics, while a B2B product manager may bring a B2C product, an experience of juggling prioritization and very technological understanding. A job in Google, Facebook or Amazon is so much different from work in a startup.

Product Management 78

Product Management Product Manager Weak Development Team B2C 78

NextBigWhat

APRIL 1, 2021

Finding early adopters of your product is extremely hard – irrespective of whether you are building a B2B or B2C company and the process itself gives you a good peek into the story that lies ahead of your startup. Not really. Early Adopters: How do you define them. First of all, let’s define what are these early adopters?

B2C 116

B2C User Testing B2B Customer Experience 116

The Product Guy

APRIL 14, 2018

Keywords: b2b, b2c, Product Management, Recruitment, UX. Keywords: Agile Development, App, Backend, Developer, IOS, Product Management, Startup, User Interface Design, UX Design. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. .

Customer Experience 74

Customer Experience B2C Artificial Inteligence Healthcare 74

Bain Public

NOVEMBER 21, 2022

But, if it's a company that’s software-first and are selling to B2B or B2C, then yes, I would see the strategies being the same. She has worked with many of our clients at Bain Public, such as Coindera, Metro Media, WatchMojo, and Blaise Transit, which gives her diverse experience with different types of startups.

Research Software 52

Research Software B2C User Testing Customer Experience 52

Lenny Rachitsky

MARCH 5, 2024

It’s free, available to everyone, and if you can pull off a great launch, Product Hunt can change your startup’s growth trajectory. However, the little-known truth is that of the thousands of startup founders who try their hand at Product Hunt each week, very few see any impact. B2B versus B2C).

Startups 119

Startups Feedback Software Onboarding KPIs Customer Experience 119

NextBigWhat

NOVEMBER 19, 2019

In previous avatars, he has been a VP of Products for a fintech startup called Artoo and has led the Product team at CouponDunia. He started his career as a Techie and has worked on many B2B and B2C applications in the last 15 years. Talk topic: Finding your Product Management career path.

Product Management 69

Product Management Product Manager B2C Data Visualization 69

Business of Software Conference

DECEMBER 14, 2023

Here’s the analogy: None of those things are going to make or break the startup either’, he explains. But there’s so much guidance out there that it can be hard to weed through all the noise and determine what’s going to be the best plan of action for your startup. Your startup will be stronger for it in the long run.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

Nulab

SEPTEMBER 22, 2021

Whether you’re an established company with a new product or a brand-new startup, knowing where you fit in the market is vital. For B2C, you’ll need to find out things like age, location, marital status, education, income, ethnicity, religion, and other demographic details. Focus groups are a popular B2C method of data collection.

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

The Product Coalition

JANUARY 24, 2021

When a startup grows, there comes a time when they decide to work with OKRs (or any other goal-setting methodology) across the board for the first time. In B2C companies, this often translates into initiatives with a very rough guesstimation of how much ARR will each initiative bring.

Analytic Tools 185

Analytic Tools Customer Experience B2C Enterprise 185

Ask Benny

JULY 1, 2019

A B2C product manager can bring a B2B product, methodologies of optimizations and analytics, while a B2B product manager may bring a B2C product, an experience of juggling prioritization and very technological understanding. A job in Google, Facebook or Amazon is so much different from work in a startup.

Product Management 60

Product Management Product Manager Weak Development Team B2C 60

Fearless Product

JULY 10, 2019

In this episode see and hear how 5 product leaders describe the superpower that has most helped them succeed in multiple product leadership roles in B2B, B2C, startup, growth and mature companies. Are you trying to position yourself for a new product leader job? Are you trying to position yourself for a new product leader job?

Technical Review 40

Technical Review Leadership Product Research B2C 40

Fearless Product

JULY 10, 2019

In this episode see and hear how 5 product leaders describe the superpower that has most helped them succeed in multiple product leadership roles in B2B, B2C, startup, growth and mature companies. Are you trying to position yourself for a new product leader job? Are you trying to position yourself for a new product leader job?

Technical Review 40

Technical Review Leadership Product Research B2C 40

Fearless Product

JULY 10, 2019

In this episode see and hear how 5 product leaders describe the superpower that has most helped them succeed in multiple product leadership roles in B2B, B2C, startup, growth and mature companies. Are you trying to position yourself for a new product leader job? Are you trying to position yourself for a new product leader job?

Technical Review 40

Technical Review Leadership Product Research B2C 40

The Product Coalition

DECEMBER 31, 2023

It’s a mature startup, with a number of products in the market, a leader in some categories and building up nicely in others. Whether your product is B2B or B2C, it’s people who buy it, and these people need to go through a certain journey to be able to say yes (and get others to agree if you are B2B).

User Testing 105

User Testing Workshop B2B Leadership 105

Fearless Product

JULY 10, 2019

In this episode get actionable advice on how 5 product leaders approach creating and sharing the product roadmap with their organizations in B2B, B2C, startup, growth and mature companies. Are you struggling with how to create and communicate your product roadmap?

Roadmap 40

Roadmap B2C Product Research Leadership 40

Fearless Product

JULY 10, 2019

In this episode get actionable advice on how 5 product leaders approach creating and sharing the product roadmap with their organizations in B2B, B2C, startup, growth and mature companies. Are you struggling with how to create and communicate your product roadmap?

Roadmap 40

Roadmap B2C Product Research Leadership 40

Fearless Product

JULY 10, 2019

In this episode get actionable advice on how 5 product leaders approach creating and sharing the product roadmap with their organizations in B2B, B2C, startup, growth and mature companies. Are you struggling with how to create and communicate your product roadmap?

Roadmap 40

Roadmap B2C Product Research Leadership 40

Arpit Rai

OCTOBER 29, 2019

What’s the difference between product management in B2B/SaaS and B2C? To be honest, I haven’t worked in the B2C sector. Following are some of the differences I can think of: Customer Research: B2B PMs tend to speak with customers a LOT more than B2C customers. That’s just because you have so much data in B2C compared to B2B.

Analytic Tools 40

Analytic Tools Research Software Feedback Software B2C 40