Banking Data Visualization Events Inbound 
Intercom, Inc.
OCTOBER 13, 2022
For the past year, our product and engineering teams have been building game-changing features that will help you manage inbound support volume, make your work faster and easier, provide a high-quality customer experience, and help your customers get the most out of your product. What follows is a lightly edited transcript of the event.
Mixpanel
JANUARY 12, 2023
It’s absolutely rooted in the empirical data that gives an objective understanding of your customers’ paint points and desires. And just like a product process, you need data to create something great. From customer research to monitoring and iteration, good copywriting is rooted in data. It’s a product unto itself.
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Intercom, Inc.
MARCH 29, 2022
We’re fresh from our first virtual global event, New at Intercom. You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. Enjoy this time. We’ll help.
Intercom, Inc.
SEPTEMBER 8, 2021
By using technology to detect signals in their product and monitor trends in inbound conversations from customers, workforce management platform Tanda is leveraging proactive support to stay ahead of the curve and offer help to customers before they reach out to the support team. Here’s how they’re doing it. What is proactive support?
The Product Coalition
APRIL 14, 2020
Quality Leads Come at a Price Another research in B2B lead generation shows that outbound tactics such as events and trade shows generate the highest quality leads ³. This may be achieved by having platforms that allow matching of company profiles, their product and services and respective value propositions with those of others.
Userpilot
JUNE 19, 2023
Gainsight’s 2022 report shows free trials involving PQLs had 2.8X A similar survey by Softletter reported a 25% SaaS conversion rate for free trials that didn’t require credit cards. Product adoption rate benchmarks: File sharing and collaboration tools have 20.9% more conversion than freemium. adoption rate.
Intercom, Inc.
APRIL 29, 2020
By now, we’ve all received those hundreds of COVID-19 emails from services that we maybe used once 10 years ago. For one, we didn’t want to spam all our users and so we used our own data in Intercom to identify dormant users and took them off the list. Automatically give customers what they need.
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