Userpilot

JUNE 29, 2023

There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. The objective of this sort of documentation is to guide your users on exactly how to use your product (and potentially troubleshoot common issues ).

Document 88

Document Analytic Tools Feedback Software User Testing 88

eG Innovations

JULY 19, 2022

There are hundreds of monitoring tools available in the market for enterprises and MSPs to choose from. In this blog, we highlight the top open source IT monitoring tool options and discuss their pros and cons. It is common to find Prometheus and Grafana used together by organizations looking for an open-source solution.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

Usersnap

JUNE 15, 2023

A product management process is a strategic framework that guides product managers and their teams through the product lifecycle – from ideation to launch and beyond. The roles and responsibilities of product managers vary depending on the type of company they’re working with and the size. What is a product management process?

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

eG Innovations

OCTOBER 20, 2021

Companies across industries are under tremendous pressure to develop and deploy IT applications and services faster and with far greater efficiency. Traditional enterprise application development falls short since it is not efficient and speedy. How cloud native apps differ from traditional enterprise applications.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Intercom, Inc.

SEPTEMBER 22, 2022

Back when Michele was a product manager, she and her colleagues used to look at analytics, exchange an idea or two with the customer service team, and make educated guesses about what the next step on a product or feature should be. They work with consulting firms, hire their own analysts, buy data management software.

User Testing 138

User Testing Research Software Customer Experience Analytic Tools 138

Atlassian

JANUARY 27, 2022

Their determination and resilience inspire us to bring our best, most energetic selves to work every day. We’re building a cloud platform that lets us ship new capabilities and products quickly, as we’re beginning to see with Point A. We still have more work ahead of us, but we’re happy with the progress we’re making.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Product Talk

FEBRUARY 10, 2021

Hope also does some leadership coaching with her own company, Fearless Product. I used to lead product at CareerBuilder. I’m delighted to hear your questions and learn more from each of you today in terms of where you’re challenged and how we can be helpful. I help Teresa out with content for the Product Talk blog.

Product Research 290

Product Research Data Visualization Research Software Analytic Tools 290

Product Management 2.0

JULY 28, 2016

In the span of a single week technology website Network World reviews an average of more than 20 software and hardware products. For executives at software development companies, the challenge is one of balance — too many products and you get lost in the noise; too few, and you’re not taking best advantage of your market niche.

Software Review 40

Software Review Technical Review Government Product Research 40

Business of Software Conference

JULY 29, 2019

We release new talks regularly right here on our blog. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Now, the company has over 160 employees and no office. Zapier is a fully remote company and has no intention of changing that. Product & UX.

Software Review 49

Software Review Analytic Tools Technical Review Data Visualization 49

Department of Product

JULY 29, 2022

But a target customer for Audi may perceive higher value due to the connection to Porsche. And the Cash App ecosystem provides an effective customer acquisition strategy for the Square ecosystem under parent company Block. The company’s mission is to catalyze the shift to a sustainable transportation system.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Intercom, Inc.

AUGUST 2, 2018

It’s a term that Claire, VP of Product Management at Optimizely , uses endearingly. Prior to that, Claire led product management and user experience teams at several eCommerce and tech companies, including Electronic Arts and uShip. If you enjoy the conversation, check out more episodes of our podcast.

User Testing 140

User Testing Customer Experience Product Research Data Visualization 140

Usersnap

JULY 17, 2020

Think of the following ones: Having localized software is more intuitive and easier to use. First, they are a technology provider for translation management. Great for large teams and enterprises Among the largest vendors on the market Custom workflows and job automation. Why Translation Management matters.

Feedback Software 52

Feedback Software Reporting Tools Research Software Software Review 52

ProductPlan

APRIL 23, 2019

Enterprise. Enterprise. As companies grow, informal conversations and emails aren’t sufficient to ensure the entire staff is properly informed and motivated. To provide a consistent communications platform for every employee, most companies hold some form of staff meeting on a semi-regular basis. Try it Free. Try it Free.

Feedback Software 65

Feedback Software Research Software Product Management Product Manager 65

Roadmunk

SEPTEMBER 21, 2017

It’s a compelling and non-BS answer relevant for PMs at any sized-company. Author: First Round Review. Yes, I want to know when something will ship in the short-term, but I care 5x more about its maintenance cost in the long-run. Trust me, when I say I’m an avid reader. Just take a look at my Goodread list !). Let’s get to it.

Article 81

Article User Testing Product Research Technical Review 81

Andrew Chen

NOVEMBER 1, 2018

The same skills needed to grow new products can be used both to evaluate new startups to invest in, and once we’ve invested; to help them grow. 2) Then, to identify potential upside based learnings from within the company as well as across benchmarks from across industry. But before I fully share, I have a disclaimer. The Deck.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. As the world’s population grows – and that population migrates online – bots are increasingly being used to address the challenge of helping businesses scale. Short on time? Short on time?

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Userpilot

SEPTEMBER 23, 2021

Most SaaS companies know that new user onboarding is important, but hardly any of them really nail it. The best companies treat onboarding like they would any other type of education: as a never-ending process. Doing that at scale is far from simple. Let’s get to it. By way of example, imagine that you run a task management app.

Analytic Tools 89

Analytic Tools Onboarding KPIs Customer Experience User Testing 89

Andrew Chen

MAY 28, 2019

The a16z team uses the newsletter to circulate resources, including podcasts, op-eds, presentations, and more. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. I’m looking for startups that can change the game there.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Department of Product

MAY 22, 2020

Feature factories is the term people use when they’re working at a company who’s idea of product strategy is putting a spreadsheet together with a shopping list of items that need to be delivered with a few dates slapped next to them. Virality – will your users tell other potential users about what they’re using?

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Business of Software Conference

NOVEMBER 26, 2018

Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. Jared Spool’s excoriation of the use of NPS by marketing departments had struck a chord earlier in the week. Upcoming Events.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Usersnap

FEBRUARY 23, 2022

Every SaaS company, whether B2B or not, looks to get more intimately connected with their customers’ needs and pains to grow. In order to understand customer needs, get more customer feedback , and use it actionably, the rise and importance of SaaS product management within digital companies are “mooning” ??. Which one wouldn’t?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Gainsight

OCTOBER 16, 2018

Among them: Whenever Nadav, our Director of Enterprise CSM, wants his team members to try out a new motion to help our clients, he performs the motion himself first. Sometimes we make mistakes due to our emotional state: we’re stressed, threatened, or otherwise in pain. There are parallels to the concepts in Multipliers.).

Leadership 65

Leadership Weak Development Team Feedback Software Software Review 65

UX Studio

MARCH 11, 2024

I’ve been following you for a long time on LinkedIn and I’ve really enjoyed your reposts, posts, comments, and it was always encouraging, especially for the new designers in the company, in the UX studio and they always, share things within the Slack group. Dan is an active member on LinkedIn with over 30k followers.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Andrew Chen

MAY 28, 2019

The a16z team uses the newsletter to circulate resources, including podcasts, op-eds, presentations, and more. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. I’m looking for startups that can change the game there.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Business of Software Conference

NOVEMBER 12, 2019

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Just in case… So I want to tell you about me and my company, MeetEdgar. Laura Roeder, Founder/CEO, MeetEdgar. Laura Roeder is a signed-up member of the Bootstrapping club. Join the smart people who get BoS updates.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

JUNE 19, 2020

Building a company takes an extraordinary amount of effort, no matter your role, and neither life nor competitors hold punches for anyone. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? So, I run a company called ProfitWell. Patrick Campbell, CEO ProfitWell.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52

Business of Software Conference

NOVEMBER 12, 2019

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Just in case… So I want to tell you about me and my company, MeetEdgar. Laura Roeder, Founder/CEO, MeetEdgar. Laura Roder is a signed-up member of the Bootstrapping club. Join the smart people who get BoS updates.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Gainsight

APRIL 29, 2019

I sat down with her at INDUSTRY EUROPE ‘19 to learn how all of us in product management can be more customer-centric. Use these tactics to become a better communicator and product manager. Q: In what ways can Product teams use support from other teams, like Customer Success (CS)?

User Testing 14

User Testing Customer Experience Feedback Software Customer Feedback 14